The office manager verena was fabulous! From Start to…read morefinish everything g was explained throughly and I knew what to expect for my treatment and costs etc

My husband had a botched root canal that just failed EPICLY. After going to two emergency dental…read morevisits in the last two days, the professionals discovered that the crown was not fully sealed. There was a space/hole in his tooth that got bacteria inside, and he got a major infection. I have NEVER seen anyone in this much pain. He couldn't sleep or eat for days, he was throwing up, and shaking, and we almost went to the emergency room. We ended up going to my dentist today and they had to slice open his gums to drain the puss from the infection to relieve the pressure, and numbing agents were useless. Now he has to go get major surgery to save his tooth and have his infected root sawed out. NOT ONLY THAT... but he has to suffer in excruciating pain for a week until a dental surgeon can see him... and pay thousands of dollars to fix Nadia Pokrovskaya's work. Don't go here.

Beautiful open immaculate facility, super people at desk, professional, hygienist was kind and…read moreprofessional, dentist was amazing. They did crown in one sitting and it is perfect! Perfect fit, perfect match color. Excellent practice

I went to East Brewster Dental for the first time in February 2026.....they have a very joyful…read morefeeling office, starting with the front desk employees. Jason was my dental hygienist and Dr. Medi was the dentist. I had lots of xrays taken, a great cleaning and professional upbeat follow up by Dr. Medi. I highly recommend this practice! They also treat my 98 year old Dad, who thinks the world of them.

I have been a patient at this office for many years and I've always been treated with respect and…read morekindness until now. I had an appointment at 3 o'clock on May 14 or 15. I don't recall the date exactly One of their patients who was scheduled ahead of me apparently canceled their appointment and they put me in to that appointment at 2:10 PM, but I had other things to do and I wanted to keep my appointment at 3 PM. I texted them at 3 PM about my appointment and they told me that I was being charged for a missed appointment and that they couldn't make any other appointments for me until this charge was paid and when I asked how much it was it was $100. Now I don't think it's my responsibility to have to accept their earlier appointment when I've already planned my day around my 3 o'clock appointment. So I didn't get to the dentist that day because they told me I didn't have any appointment at 3 o'clock or on any other day.(until I pay the hundred dollar missed appointment fee.). I didn't miss my appointment. They tried to change it and now they won't make any appointments until they get their hundred bucks.!! If you think this is "taking care"of their clients then expect that kind of treatment from them if you become one of their customers! I've never been treated so shoddily by a medical office in all my 80 years. And believe me I've been in a lot of medical offices in these last 80 years so if I could give him a half a star, I would give them a half a star, but not because of the dentist because of the office staff. I've been with them for years --before anybody who works in that office today worked there. And this is how their current office staff treats their long-term patients when there is a little issue over an appointment time. I contend that my appointment shouldn't necessarily be changed because a client ahead of me canceled their appointment. They should try to fill that appointment with someone on their waitlist. Their behavior in this matter, I feel, was totally unacceptable and I will ultimately take this matter to court to get my $100.00 back. If I didn't like my dentist so much I'd never go back there again.

I love these people! yup - I used the word love when referring to a dentist's office. Dr Chun is…read morea trip. Who looks forward to going to the dentist? Me. Dr. Chun explains things to me, has humor, and is quite skilled at his trade. If you can get in, do it. The lovely ladies that work with him are so easy to work with for scheduling and billing. It is clear that they like working there. Break a tooth and give him a try!

I have been with Dr Monfette for a number of years now and I have always been satisfied with he…read morecare he has provided. Good general care and very nice work on the three crowns he has done for me. Small staff makes communications limited at times but frequent text message reminders have helped with that situation.

Terrible follow up. 3 Months ago our X-rays and paperwork was sent in with the Aug appoit dates…read more. Today I get a call after I called them yet AGAIN they said sorry in Nov we have openings. We did find your paperwork!!

I've had really poor service and good service. I suspect that we can blame the corporate offices…read morefor the poor communication and lack of decent customer service which can cause unnecessary ordeals. I can only think, that in this case, a group of pharmacists interested in setting down roots, might be more interested in serving the population of the area. It is unfortunate that large corporate entities, drive out small business competitors, and then raise prices, mistreat employees, and take customers for granted.

Pharmacy is Completely unresponsive when calling. Put on hold as long as I can stand it, last time…read more15 minutes, before hanging up. If your questions can't be answered by the voicemail prompts you are totally out of luck.

This might be the worst medical experience I've ever encountered. This company (and I say company…read morebecause they are all about money, not patient care) has left my daughter with broken brackets and no wires for more than 7 weeks and we still have another 7 weeks until the next appointment. We are a year into treatment and moving backwards at this point. They clearly have taken on too many patients and have prioritized profits over patient care. We paid for these braces up front, in full, and now they don't care a bit about her teeth. I have never felt so disrespected by a 'medical provider' in my life. They talk about being the 'business of bringing smiles,' but my poor daughter doesn't even want to expose her teeth because she is embarrassed by how she looks. Stay away!

this is not ok he stole my teeth and i found a pedestrian in my teeth after this because it's next…read moreto a pest center. unreal..