I got a flat tire, actually I ran over a very large screw while in Victoria. I heard a noise going…read moredown the road, pulled over and found a large screw in my back rear tire. I drove to Walmart got there an hour before they closed, they got me in, got the flat fixed and got me on my way back home. I had a very enjoyable experience, they didn't try to sell me any tires or anything extra, just took care of my problem and I was gone. The people that work there were very nice and considerate also. I would definitely use them again.

Very friendly staff. Helpful and aware. Use this place all the time.steadily working.read more

Happy folks, motivated, was able to get my special order tractor tire in a day. Thank you guysread more

This is my first time using take 5. These guys are amazing David the manager runs a tight ship…read more They had us in and out fast. Super friendly staff.

These guys only work on one car at a time while you wait in the sweltering car which is turned off…read more One guy stands around with his hands in his pockets while one is under car. I don't mind the up selling thing, but the slow pace is maddening. They won't even enter your data in the computer until the last car is finished. It took 50 minutes to get out of there. My normal oil change guys have me out in 10 to 15 minutes. I was on the other side of town and thought I would try these guys. Bad mistake, don't go there if you can avoid it. When I complained about the service they quoted company rules and regulations, about half a dozen of them, and then acted surly.​ The price wasn't any special either. Lot's of better oil change places around.

5-Star Review - Outstanding Customer Service Recovery by Store Manager Arlin at Discount Tire…read more I want to take a moment to share my recent experience at Discount Tire -- one that began with disappointment and frustration, but ended with a clear reminder of what true customer service looks like and should be. I recently had an issue with a set of 40,000-mile rated tires I purchased which showed unusual wear after only two years of regular driving in town and a few out of town. This wasn't a minor issue; the wear was well beyond what I'd expect under normal conditions, and it raised safety concerns as well as questions about product quality. As a long-time customer, I expected better performance and durability, so naturally, I was concerned and disappointed. Unfortunately, when I first brought this issue to the attention of a service rep, he didn't acknowledge my concerns as he brushed them aside. It was obvious that the problem was being minimized rather than addressed. I felt I was being dismissed because his response felt more like a formality rather than a genuine attempt to investigate or assist. I was looking for a fair assessment of what had gone wrong and what could be done, so that initial interaction left me feeling overlooked and disappointed. That experience left a bad taste and made me question the level of support I could expect as a customer. Well that question was answered, and my perception changed when Discount Tire Store Manager Arlin got involved. Right from the beginning, the tone of the conversation between Arlin and I shifted entirely. Arlin took the time to personally review the situation. He listened carefully to my concerns and what I experienced without interruption. Arlin inspected the tires thoroughly, reviewed my tire maintenance history, gathered all relevant information and went to work. What stood out between the previous interaction from this was Arlin's genuine intent to understand the issue and do right by the customer. Arlin never dismissed my concerns, nor did he recite policy or rush through the process. He was attentive, respectful, and genuinely interested in getting to the bottom of the issue. He owned the problem and made it clear he was there to help. What impressed me most was how far Arlin went to make things right. Arlin treated the situation with professionalism, empathy, and care. He recognized that something wasn't right, and more importantly, he took ownership of finding a solution. He went above and beyond to ensure I felt heard and valued, and he did everything within his power to resolve the issue fairly and efficiently. Arlin didn't just offer a quick fix or a generic answer -- Arlin went through the computer and showed me what my options were and when I agreed to a solution, he took action. His professionalism, integrity, and problem-solving mindset reminded me why I chose Discount Tire in the first place. He ensured that the resolution was fair and it reflected the company's commitment to standing behind their products. You see, Arlin didn't just fix the problem -- he reaffirmed the values and Mission Statement that Discount Tire claims to stand by. In an age where customer service is too often reduced to scripted responses and surface-level gestures, Arlin's approach was refreshing. He restored my confidence not only in their products, but in the company as a whole. It's easy for companies to shine when everything goes smoothly, but the real test of customer service is how they respond when something goes wrong. Arlin passed that test with flying colors. He turned a negative situation into a positive experience. Because of Arlin's outstanding service and commitment to the countless customers that enter the store on a regular basis, Arlin not only retained me as a customer, he earned my trust and appreciation all over again. "This experience is a perfect example of why people stay loyal to a brand -- not because mistakes don't happen, but because of how those mistakes are handled." Arlin, thank you for taking the time to treat me as more than just a transaction. Your leadership, and dedication to customer satisfaction turned what could've been a lost customer into a grateful and returning one. You represent the best of what Discount Tire has to offer. "You exemplify what customer service should look and be like. You represent the mission statement of Discount Tire with pride and authenticity, and you should be commended for your dedication to doing right by the customer." Thank you Arlin, as a U.S. Army veteran, I stand and salute you ...

Excellent service. I had already done my research online and knew the tires I wanted so I was an…read moreeasy customer. Total time involved approx 1 hour. Time quoted app1 hour. Every team member was friendly and polite. The place was clean, comfortable and reasonably quiet. As I waited I heard a few other customers and every interaction was courteous and professional. Quality service and fair prices.

My co-worker and I were on a long drive for work had a tire basically explode at the worst possible…read moremoment. Allan's came to help ASAP and saved the day for us! Our wrecker driver was incredibly kind, patient, and helped us get back on the road within half an hour. Thank you so much, y'all!

Outrageous pricing and all they in inez . The lady was rude but helpful definitely not considerate…read more. Hope they get out of business soon

I used Safelite in Victoria, TX a little over a week ago and I am glad…read more I did! Crystal provided a friendly follow-up call after I submitted my initial glass claim in the computer system. Upon arrival, I was greeted the minute I walked through the door. The front desk agent clearly explained the entire process to me. Jeffrey did an excellent job in sealing the chips in my windshield! I was in and out within 15-20 minutes. I definitely recommend Safelite-Victoria, TX for glass repair!

Wonderful fast efficient service and I didn't have to go to them. Will not ever use anyone else…read more Thank you.

If your ever stuck on the highway, Call this Guy!! I was…read morebroke down on My Harley on Hwy 59 exit 234. Im from Houston , I called Advanced and got Kirby. He came in like 30 minutes and was prepared to tow me to the next town or whatever... But Instead he diagnosed the problem & FIXED my Hawg right there in the spot . Had me back on the Highway headed back to the H-Town ... And he didn't Break my Pockets which was an Added Bonus !!!! Man Thanks a lot Bro I really Appreciate you Bro !!

Great service, very well manured, gets the job done safely, picks up the trash in his work area…read morewhen done. Quick and straight to the job.

To be a company on Yelp's 10 best companies to fix a car I'm told they can't do the service I need…read more I'm looking for someone that can replace a timing chain and gear set. I could do it myself but I'm now to old. I don't recommend anyone do business with them.

Everyone is very nice and helpful! They were also very honest with me about the repairs to my…read moreson's AC. The pricing was also very reasonable! I know I will go to them in the future if I need more repairs!