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    Services - NAI Michael

    Property management

    Commercial real estate

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    Lance Macon, Keller Williams-Metro Home Locators Team - Lance P. Macon

    Lance Macon, Keller Williams-Metro Home Locators Team

    (15 reviews)

    Lance is the kindest, most patient and professional real estate agent I've ever worked with, and I…read morehave worked with roughly a zillion. He shepherded four 22-year-old recent college graduate boys through the process of getting their first lease on their first post grad adult townhouse, sight unseen.. That is not an easy process, and we parents were trying not to micromanage, so unfortunately the bulk of the work fell on poor Lance. My son and I actually referred to him as "poor Lance" because of all the questions that he answered.. If you are looking for a knowledgeable, professional, kind and empathetic realtor, he is your guy!! And he is our guy for as long as my son is in the Washington DC area. Massive thanks and huge. Kudos to Poor Lance.!!

    Lance and his team are the best! We first worked with Lance 3 years ago to purchase our condo, and…read moremore recently worked with him to rent it out. He was so helpful through every step of the process, willing to answer any question we had, and help us work through the headache that is DC bureaucracy. As first time home buyers, and now first time landlords, Lance made sure we understood and felt comfortable with all the ins and outs of each process. He is thorough, knowledgeable, responsive, kind, and just an all around pleasure to work with. We will have no hesitation to work with him again in the future, and would recommend him to any friend or family member looking for help in navigating DC real estate.

    Prime Resource Property Management

    Prime Resource Property Management

    (6 reviews)

    I would not recommend Prime Resource as a Property Management firm. The company was easy enough to…read morereach throughout my time working with them, but I was not happy with tenant placement and general customer service. I hired Prime Resource to manage my property at the end of 2019 and allowed them to manage my property for a little under 2 years. I would have likely had better luck managing the property on my own, as the things I aimed to avoid when deciding to hire out happened anyway. I understand tenants are unpredictable, and if the case was a thoroughly vetted tenant, turned bad - this would be forgivable. This was not the case for the tenant selected for my property, however! There were plenty of red flags, easily located by just a MD court search - no complicated vetting needed. The style of management was not proactive, but rather reactive - with most actions being requested by me. Along with the slew of issues with the tenant, to include but not limited to, nonpayment of rent, destruction of neighboring property, disrepair of appliances, several break-ins when none existed before and no further reports of increase criminal activity in the neighborhood; we discovered even more after the property was vacated that could have been mitigated with basic management. The tenant clearly had pets, a non-documented occupant, and was smoking in the home. I terminated my contact with 'no cause' in order to easily move on, but I had a feeling my property was not being managed well. I am glad I did!

    I have been a long time satisfied client of Prime Resource PM and always recommend their services…read moreto those in need. I also appreciate the guidance and advice offered to assist owners who like to be involved with their properties. They always do a great job keeping owners informed if you choose to let their office "run the show". Choosing to work with PRPM is the best choice for your property!!

    Silver River Property Management

    Silver River Property Management

    (23 reviews)

    Silver River Property Management has been a continued lifesaver providing property management for…read moremy home while I'm out of state. They are upfront with services provided, cost, professional and a business I trust to manage my property and make sound decisions! Silver River has provided an array of services for the past two years. Most recently, my home had repairs after the previous tenant moved out, Silver River coordinated all repairs within a week. The next week my home was listed and application was processed. The next week new tenants were approved and moved in! Professional pictures and videos were listed and there is an interactive portal With feedback on the home showings provided. Awesome! Thanks Nari, Chris, Dan and Silver River staff!

    As a tenant, I would ABSOLUTELY not recommend this property management company. I have had nothing…read morebut issues with them and my property manager. My ability to pay online was terminated over an issue with my roommate's account. I was never notified that it was terminated and when I logged in to pay rent, surprise I can no longer pay online. Instead of being helpful and fixing the issue like she had the ability to do, my property manager threatened me with late fees if I did not drop off a certified check with only several hours notice. She was also extremely unresponsive to maintenance requests. I was told that wires coming down in the yard and tearing siding off the house was "beyond a normal maintenance request" and I would need to get the problem fixed myself. If the roof fell in would that be beyond a normal request and on me to fix?! Oh and she also tried to schedule the walk through several days before my move out date and before I had the place professionally cleaned. I got her to change the date but it didn't really matter because she charged me for having the place cleaned again anyways! Oh well, at this point I was already so over Silver River and their ridiculous antics. I am so relieved to be moved out of their property and into a rental where I am actually communicated with and treated with respect. I would not recommend moving into any of their properties under any circumstances, they do not have the tenant's best interest in mind, clearly they are just trying to make a buck for the property owners.

    NAI Michael - propertymgmt - Updated July 2026

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