Dr. Shah is professional manner and careful, personalized planning of my healthcare is unmatched!…read moreHormonal treatments for menopause symptoms and weight loss gave me my life back! Staff is very helpful and courteous. Five star Consierge level treatment at all times!

This is not a reliable med spa. My mom was promised 2 laser treatments for a red mark on her face…read moreand it's nowhere near gone. They also did a horrible (unnoticeable) job on her lip injections. They filled literally the space between her nose and lips. Wild, while convincing her of all this other filler she needed. You'd never see this type of lack of professionally and lack of results in LA. We took a chance on this place and sadly it was a bad choice. I'd look further out for your treatments if I were you.

Heavenly and way cooler than I expected. My new favorite spot! Ottine Mineral Springs was amazing!…read moreIt is totally a hidden gem and they are currently expanding it making it even more cool. They are adding hotel rooms to stay overnight, updating a chapel to hold event spaces, and making a private indoors soaking area. Parking can be bit tight. We got there at noon and got one of the last few spots. You just walk down a staircase from there and you will see the entrance on the right. They have multiple pools with different temps and vibes. The large main one is like a swimming pool vibe. Behind that is a cold plunge and hot tub. Both wonderful! There is also a sauna in the corner of that section. There are two other pools one has two waterfalls that you can swim under and relax on the other side. The last pool has a rock wall with water coming out and a rocky stone bottom to get a good massage to the feet. I loved this feature! The grounds are very well thought out with lovely landscaping. There are three or four different areas with loungers to spread out depending on which pool you are at. They also have hammocks to chill in. We went on a Wednesday and I believe it was whisper Wednesday but no one was really quiet and I probably could have done a better job myself. People were just talking but no one was loud or obnoxious. I think this could have been enforced more it may bother some people really looking for peace and quiet but I didn't mind. The day pass for a weekday was $70 and we also booked a sound bath that was $27. I highly recommend the added sound batch. There are two more soaking pools in this area that I thought had the most mineral content and was across from the regular amenities offering some privacy from everyone. They also had a bathroom and a shower area. The lockers and bathrooms in the main area can be a little crowded just be patient. People change in and out of the locker room fairly quickly so just wait a little bit if you can't get right to where your locker is. The restaurant looked great here but we did not try and food. We just glanced over the menu. Watermelon salad looked good. They had several sandwiches, fire oven pizzas, and some dessert options. I will eat here next time I visit. I left here so zen-ed out and relaxed more than I have felt in a long long time. It was so rejuvenating. Wonderful Experience!

I recently visited Ottine on a Friday afternoon and had a mixed experience overall…read more Scheduling an appointment over the phone was surprisingly time-consuming. The booking process felt longer and more complicated than it needed to be, and reaching a live person was often difficult. The location itself is pretty cool once you get there, but it's a very long drive with a lot of tolls coming from Austin. The staff during check-in didn't know that we had booked spa services which includes a robe. Instead they said we could rent one for $15. Overall customer service could be improved. The pricing also felt a bit high for the overall experience. While I understand the unique nature of the mineral springs and spa services, I expected a more seamless customer experience given the cost. In hindsight, I would have spent a little more to go to a local spa like Miraval which has a ton of activities, complimentary food & bev and fantastic customer service.