I've been coming here for about a year and a half the service was nice and they did a wonderful job…read moreon my nails my daughters and sisters and my cousins they was so friendly and nice... Idk what has happen this year to this place it's completely went down hill I have observed a lot of changes when you start talking in your language when people come in laughing talking shit it's not like we not know it's rude disrespectful we choose your Nail salon and I know the husband and wife run the show it's not that obvious you guys need to work on your team how to be more welcoming and respectful especially on the days your not there just like on 1/20/26 your late evening crew being rude to people. You also need to start paying attention to your tickets and how much they charge you I used my 10% after coming so many times and they lady had to Add a extra $10 to my bill For having long nails my nails are not that damn long to charge extra $10 Last week I came got my nails filled the new guy in the back didn't speak English had to use his phone that's okay with me fine not a issue spoken to the phone told him what I wanted. It told him the number of the nail color that I want it. he said oh you want me to put the number on your nails how the f do you not understand that is the color I want on my nails anyways just because you're a nail designer that doesn't mean you push and push and push for me to do something stupid on my nails I didn't even ask for he got so annoying. I just showed him a picture on my phone and just said just do this come to find out he done ombre nails when that's not even the picture that I showed him. I'm sorry but me and my girls are definitely not coming here. I see why they are charging $80 to do fillings cause all people they lose they have to push the numbers and to be honest, I hope this place shuts down because they're fucking people over and you guys need to keep a watch out on your tabs when you guys go to leave. Don't let these people manipulate you or try to make you pay money that is not even worth it. My nails have been so fucked up so many times I have gave them way too many chances and just kept coming here hoping they would make it right they don't give a fuck about you. All they care about is pushing it for you to pay more money than you have to. You shouldn't charge someone $80 to do a fill. I paid over $200 for me and my daughter to get our nails done the other day I'm done with this place. and it's pretty fucking sad because we don't get anything but our nails painted a color that we like.

Nails look great. complementary drinks! Full set of acrylics were $60 or less. Very well kept and…read moreclean! Didn't get the overwhelming smell of monomer!! Overall very nice people very talented! Definitely recommend I love my nails!

It had been a bad year since I got a pedicure. I usually just do it once a year. I went to this…read moreplace which I believe is under new ownership since the last time I went in. It could use some cleaning for sure, it wasn't disgusting though. However, they should definitely get a deep clean on their chairs or get new ones and a different color because they are showing signs of aging which isn't appealing for a place that you were getting a pedicure or manicure. I had Helen she was very nice and I feel like she took her time. She was very good with the massage and didn't skimp on that which I feel like some of them do. The exfoliating of the feet with the scrubber could have been slightly better. I'd give her a 4.2 and the facilities a 3.9

Don did an amazing job on my nails! Very clean salon. Had a pedicure and nail art! Will be back!read more

Everyone is always friendly and happy to see you. I have had my nails done by almost everyone and…read morehave zero complaints even though my nails are complicated most of the time.

worst pedicure experience of my life. so I came for a french tips pedicure, sat down and the guy…read morestarted. I had nail polish on because i tried to do my own nails before coming but it wasnt acrylic or gel or anything. The guy (i dont know his name) then starts removing a part of my nail with the cuticle trimmer because i guess he noticed it was bumpy, i did NOT ask for this. He starts taking like a verticle chunk of my nail out, which is literally a surgical procedure. I highly doubt the tools were sterilized, and I'm pretty sure this act of nail salons removing ingrowns is illegal. I didn't say anything because i'm a pushover im ngl but i didnt want this "procedure" and he didn't ask me either. the whole time my cuticles were BURNING because he kept trying to literally cut my toenails into a different shape. I came in with my toenails trimmed like you could tell but i guess for the performance he HAD to trim them extra BUT only on one foot! so theyre not even in length. literally the most bare basic of services could not be done right. not to mention it was painful because my nails were already trimmed, i dont know what he was cutting. when i say trimmed i mean no white part of my natural nail left. and then he filed my nails into the UGLIEST nail shape ive ever seen. I have NEVER in my life seen this nail shape in my life on anybody. He did not ask me which nail shape i wanted, he just started filing and when he was done he asked "you like?" like what am i supposed to say, you can't undo it, can't grow my nail back. Then for the french tips, he showed me a pink polish and i thought it was too bright and i showed him a picture of what i wanted and he pulled out the same nail polish, sure whatever. I was already too deep in. he does that, then the white part of the french tips: thick, crooked, uneven throughout nails, just not the level of service you would expect from a self proclaimed nail salon. The service costed $55 (without tip) I did not tip. $35 pedicure $15 gel $5 "french" (two swipes of uneven polish) I'm super upset because I got this pedicure to wear these heels for my upcoming birthday but I don't think I will anymore. Do not go here. In the photos you can see how theyre uneven in length and also the damage done to my underside of my nails and also cuticles. I forgot to mention after every step of the pedicure he would go back with the cuticle clippers and just dig into my nails and cuticles. You can see the dip especially on the right side of my cuticle on the right foot. As for the guy, I dont know his name but he had a tattoo that said "doi trai" on his left upper arm if you're facing him, badly done faded tattoo. Also when he was doing the nail polish he used his finger nails to wipe the sides of my toe nail, which i thought was gross.

Me and a girlfriend came to get our nails done today & They came through & did such an amazing job!…read moreIt was very quiet & relaxing, the leg massage was amazing. they took their time making sure they did good for us & now we won't go anywhere else! Go get pampered

***SUMMARY (if you don't want to read the details): -waited…read moreover an HOUR past apt time in cold pedicure water for services to even begin -daughters mani + pedi was messy and not preformed correctly (mani simply consisted of wiping the nail with a cotton ball and brushing on polish which is NOT a manicure) -my full set acrylic was equally bad if not worse. Lumps and bumps in the acrylic. Some parts way too thick. Edges not clean. NOT at all what I asked for (I'll try to include the pics of we agreed to do vs what I got). The service wasn't performed as they should be. No communication. And worst of all, HORRENDOUSLY overcharged 90$ for the set I got (for reference I only paid 95$ at Nail Trix a month ago for XXL acrylics with jewels and hand painted nail art on each nail) To start I am a licensed cosmetologist for almost 9 years so I am trained, well versed, and licensed in hair, nails, waxing, etc. So I understand what should and should NOT be happening. And I also am very understanding because I myself am in the same field. So we made an apt in advance for 3. Get there at 255pm. We are greeted and seated in the pedicure area shortly after. We spend OVER AN HOUR waiting in cold water for someone to finally come start on our scheduled services. No apologies, nothing. Over an hour later, a woman finally comes. She starts on my daughters (7yrs old) mani and pedicure. I was also supposed to have a pedicure but since it took an hour to even start, I informed her I would just be getting a full set and not doing my pedicure. (We had plans after our apt which I had set a reasonable amount of time past our 3pm nail apt but because they were so behind there's no way we could wait on her to do my daughters nails and feet, then do mine, then wait to do my full set). I wait next to my daughter for someone to call me over for my nails. She was friendly to my daughter which is a bonus. However the polish was messy. The manicure didn't even happen really. She wet down a cotton swab and wiped her nails and polished them. Which is NOT a manicure. The pedicure was mostly correct besides a few things. But again polish was messy. And then finally about an hour and 45 minutes past our appointment time my nail artist waves me over to the station. I share the picture I wanted and he nodded and started to work. Again, the services were not performed correctly (nail filed wrong, cuticle not pushed back or trimmed properly, etc). And there was absolutely no communication with me. Which is probably part of the reason why my nails are not at all what I asked for. The finished product ended up: not what I asked for, lumpy and bumpy, edges not clean, some nails are thicker than others, etc. And as a professional I can tell you these nails arent going to last as long as they should since they werent done properly. And to top it all off, he passively mentions at the end of my service that they are charging me 90 DOLLARS for my nails! Which if you don't know, is absolutely overpriced. Like almost criminally overpriced. My nails were a medium/long set with a simple nude to white ombre. No nail art, and no polish used. Nothing. (For reference I payed 95$ at Nail trix in Christiansburg for a XXL full set acrylic with jewels and hand painted nail art on each nail). Not to mention they didn't even get the simple nail I asked for, correct. So at the end of our services with this business, I'm out of 125$ for bad service, unacceptable wait times, and mediocre work at best. As a professional AND a customer I do NOT recommend this salon. I might even look into reaching out for a refund because this is ridiculous and there's no excuse for what happened today when me and my daughter went. And as a professional in the same field my advice to this owner is to change things ASAP. Some of the things I saw and occurred while there are against the rules we have as licensed professionals. Along with the straight up intentional overcharging and outrageous wait times for people with appointments. And etc. These are unacceptable things to be occurring.

I absolutely love this company!! I haven't been in years; life happens. I took my teen there today…read morebecause of my past experiences with them. I was met with the same excitement (friendship) and kindness like it was just two weeks since we last talked. I wanted her to experience the care she deserves. She's another customer for life!!

nail trix does a good job. i have been going to them for a few years. they can do designs or simple…read morenails.

The most amazing barber ever. Had many experiences with barbers at VT and this guy has done the…read morecleanest job ever and reqards his loyal customers. Met him this semester and have gone more than 10 times in less than 2 months.