Uneven length uneven polish application. I was so frustrated the entire time I was there. The lady seemed like she didn't really know what she was doing. She didn't talk to me to see how I was doing or anything. I should have known better. read more

I was a walk in yesterday. I waited an hour. No problem. The attendant that was assigned to do my nails was friendly at first, smiling while escorting me to my seat. It was clear that she didn't speak English, but I've encountered non English speaking nail techs before. No problem. Throughout the service, she seemed interested in knowing if everything was alright, and it was. What happened next, stunned me. I mentioned that the polish was too thick on both of my great toes. Before I could finish my sentence, she said "it's your toe, your nail have hump". Nope. No hump. Never hump. The manager came over, examined the nails, saw the problem, and took over. By now it's past closing time and everyone was like getting ready to leave the building. My tech rushed through the job and the fingers turned out horribly. I'm so disappointed in the service and the customer service as well! I won't even consider going back there for a fix. I can only suggest that unless you're desperate, find another salon!! read more

I have been going there for YEARS for my pedicure. They are one of the very few places that do a paraffin wax on the feet. Over the past year, noticed a little of new tech's. Well the last time I went it was like the tech was afraid to any sort of pressure on my feet. I told her I had a bit of an ingrown toenail and she never got it. I finally just said ok. Well as I was leaving the mall, I ran into Kathy one of the nail techs that used to work there. She had been there for years and she always did a wonderful job. Well I found out the original owner sold the store and a lot of the techs left because they didn't agree with the new owners. I go to Kathy now at BV Nails. She always does an excellent job. read more

Let me start by saying I'm a nail tech, so this is mind blowing. I'd normally do them myself, but I had to come to Syracuse for a funeral and back to FL in time for my event and wasn't going to have time. I normally don't get extensions but my nails were a mess so I asked for a full set of gel so I could refill myself (and who TF knows what kind of bootleg powder and monomer they're using in there anyway). He does the whole prep, no prob. Nothing fancy, but getting the job done. Then pulls out powder, labeled GEL. I pull my hand back, excuse me, I'd like gel please. He motioned to the powder labeled gel, and says it's gel . I don't have time for this, but Syracuse is like a different country, so I go with it. Maybe I don't know everything. The acrylic set as normal, he proceeds to do every finger on that hand and then stuck my hand in the lamp (the nails were already hard). He was super sloppy with the acrylic too. The side walls of my nails are nasty and can't wait to get home and shape that up a bit. I wanted gold chrome, which they didn't have chrome. This is 2023. Amazon prime that ish. It's been out for decades. Nails look decent for the event and will hold up, but this place is a nope. read more

Nail Trix - Almost every nail will need the sides straightened up and clumps of acrylic cleaned from underneath - Nail Salons Near Me - Syracuse, New York

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Nails did not match the picture we showed at all. Nails are crooked and uneven. Rude emloyees. Will NEVER go back!

My three friends and I went to get our nails done yesterday. As we enter Nail Trix (they play tricks that's why that's their name), I see the signs outside of the establishment say $30 for full set. When I sit in the chair, she gives me the color palette. I choose a coral color and I told her earlier I want a full set. My nail technician, Tina, says, "Ok, $50." I said, "Why is it not $30?" She said, "The color and shape. It's only $30 if you get white and square." I said, "Okay, I won't get coral then. I will get white, but I like almond shape so I'll pay for that." She said, "No, it's still $50 for white." She was not making sense and I told her that. I was with my friends and she already started on my nails. It's awkward for me to keep saying "The price is supposed to be $30," so I stopped. However, I look over to my right and there is a price list. Look at image 1 for reference. So if a full set of $30 includes clear tip extension, acrylic powder, color polish...why am I being told it's $50? Is it an extra $20 for shape? Because everything that is in the $30 price is what I want. Then, she had the audacity to not make my nails look neat. They look crooked, paint is messy, the filing chipped the sides of the nail making the sides look ugly. This was the case for all my friends too. We all tipped our nail techs $10 to not be rude, but this nail salon just gained $240 for false advertisement and terrible nail jobs. I see a lot of other people have had a bad experience here too, so let's shut them down if they can't get their acts together. read more

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Horrible finished product! Not worth a dime. I wanna cry literally. I really suggest going to the nail salon down stairs read more

Nail Trix - Post manicure my hands look horrible - Nail Salons Near Me - Syracuse, New York

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worst nails I've ever had in my whole life I was charged 30 bucks for a rushed uneven fullest when their sign says a full set is $25 and I got charged 30i will never come back I'm on day 2 and the acrylic is already coming away from my nail the thumb nails domt match ones way longer than the other and he forgot the shape the one side from start to finish he spent maybe 15-20 mins on my nails I didnt notice how uneven they were until I got home he also didnt file the acrylic part after putting it on he told he to wash my hand painted them a clear polish didnt even ask if I wanted a nail color I will not be coming back. update***** part of one of my thumb nails is already gone it came right off beacuse he put such a think layer of acrylic on it obviously much and cracked at some point between new and 4 days ago now a huge chunk is gone this place should have 0 stars read more

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Went in for a normal pedi and mani...while the staff were very pleasant he rushed both my services and did not do a good job. Went off a whim while bringing my girls to the mall and was totally disappointed. 60 bucks if my money wasted! read more

Went for a Pedicure and Mani- pedicure went well- nail tech was nice and took his time. Then went to get a set of acrylic nails on- rushed completely- nail tech (different then Pedi) was rude- seemed to not care how my nails came out rush cutting them- painting was horrid & still had chunks of acrylic left all over my nails that I had to pick off. Obviously picked the wrong size nail tips for my nails as each of my nails are smaller then my actual nail. Wasted money for nothing- will not return. This was 2 days after I got them done. read more

Nail Trix - Nail Salons Near Me - Syracuse, New York

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Don't do it. The guy has blood on his finger who was doing my nails and tried to charge me a different price than he quoted me at the door-- eight dollars more. Then proceeded to make fun of me throughout the manicure to his coworkers. There was also some lunatic in the corner who is apparently a frequent flyer who was ranting about Trump, BLM and mask requirements. Gel manicure was sloppy and uneven and they're aggressive with the dremels. Place overall didn't look clean. You're gonna catch something if you go to this place... read more

If i could rate this place 0 stars i would they suck!! i'm mad me and my family went there to get manicure and they didn't listen to what we wanted we didn't want gel and they still charged us for gel anyway.Then when we were finished the guy yelled at my mother to pay he was slamming his hand on the desk on the clipboard where you were supposed to sign my mother had already signed tho so she told him and he yelled and said NO YOU PAY i was furious.I hated that they didn't listen to us and they were super aggressive with my hands.He was just plain rude and they seemed thney were in a rush they should take their time with their customers.overall bad service please DON'T GO TO THIS PLACE read more

30 DOLLARS for the WORST gel mani ever.Notice my middle finger and the way it was horribly&unevenly filed. Not only is it ugly but because the lady filed the one side too short, it HURTS. I told her I didn't want her to file anymore, she yanked my hand and kept filing.She kept giving me excuses as why it should look this way. I won't be surprised if this ends up an ingrown nail. Where did these people get certified to do nails? Feels like they dont care of a nice turnout or your satisfaction, their job is to rip you off & take your money for a crap job. So mad I wasted money here. Also, sad that I have to wait a while for the nail to grow back evenly after she completely messed it up. read more

Nail Trix - Never coming here again. - Nail Salons Near Me - Syracuse, New York

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Please, take my advice, never go here, EVER!! The worst service and the worst staff. My toe polish was off in under a week and my gel nail polish too. The salon is dirty and they don't care. They don't carry OPI and fortunately I had brought my own color (funny bunny), the mutant guy that did my nails laughed and said the color was ugly. Yup, that's right! Sadly, my mother and I were leaving for Bermuda early in the morning and this is what we were stuck with. There is a nail salon one floor below this one, go to that one and wait. It'll save you money and time. *** If I could give a zero star that's how I would rate this place*** They should be shut down!!! read more

DO NOT I REPEAT DO NOT GO HERE I went here to get my nails done cause I have been looking for a place to get my nails done affordable and cheap when I walked in I said how much for a full set acrylic and for a pedicure she told me 154 for both when on the sign it said 35 for a full set I said I just want my nails done she tried to push me to get me to get both I said no I'm sorry I don't have much I am not paying 154 on something that came off a couple of day later I sat down and was getting my nails done she burned me with the nail drill I didn't say nothing cause there wasn't nothing they were gonna do as I am getting my nails done she didn't lay the acrylic right I asked her for short square she gave me long nails when I asked for short she didn't even ask me to confirm the length of the nails she just continued to do my nails when I got got up I noticed the place is not clean and it was expensive I am disappointed read more

Told me that the colour I wanted was ugly and then laughed in my face when I didn't give them a big enough tip. Very rude staff

Aggressive and pushy service. Upselling to my daughter when I said we only wanted pedicures. They rushed us out. Not a relaxing treat. :-/ my daughter and I went and both of our nails look awful. They're not even and chipping already. The WORST WORST WORST nail salon ever. Save your money and your time. You couldn't pay me to go back. I wish I read the yelps before I went! read more

Nail Trix - Nail Salons Near Me - Syracuse, New York

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So I decided to go get a manicure and pedicure done over the weekend! My fingers were cut and sore for a week! The final product was horrible and Tina was very rough! The prices were high as well! Try to avoid this place at all cost! Terrible, stay far away!! read more

Scammers. My gel nail broke the next day I went back and they tried to charge me $5 when I was already overcharged. My friend and I got the same exact thing but i was charged $45 and she was charged $40. They tried acting clueless so I just left angry. Will never go back. read more

This is one of those places I wish I could give negative stars. Nails look like garbage, employees are treating people like garbage. So many other better options anywhere else. Please, please, please do not waist a second of your time on this place or a cent of your money. Would have been better off just using a can of spray paint!!! Negative 100 stars!! read more

The worst nail salon ever!!!! They are not professionals at all! I pay $91 for my nails and is GEL that supposed to stay there and last 3 weeks max! I went there again to complain and they start arguing with me and also talking there language, looking at me an they were making fun of me. I will never go back to them and I hope nobody else goes there!!!! read more

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Went in for a full set, coffin nails with gel polish and rhinestones. The lady who did my nails glued the skin on tips of my finger to the fake tip, and her solution was to let the glue dry and then pry my skin from the fake tip by shoving her thumb nail HARD into my finger and pulling them apart. Needless to say, she ripped my skin on at least 2 fingers. I had gotten 14 rhinestones which raised the price from 45 to 55$ The same night I got them done, all of the rhinestones on one hand popped off, and the next day the rest of them on the other hand did too. I would never go back here. read more

Terrible! There is a laundry list of things that were wrong with this, but there's the main ones mentioned below. She used non-sterile equipment on me, and my massage for my manicure didn't even last long enough to let the lotion set in. She didn't do anything but push my cuticles back; no trimming. She kept telling me to get a gel polish and made fun of my short nails and definitely tried to overcharge for French tips. Once dry, I noticed multiple flaws on half of the nails and had to basically force her to redo them. Even then she didn't do a base coat and kept telling me nothing was wrong with them. My whole manicure lasted 12 minutes. Needless to say, I didn't tip. read more

Absolutely the worst service will try to sell you things and confuse to to get money out of you until you leave there scammers and they don't even do a good job they always cut me make my nails all different shapes and they break if in a couple days this place is nothing but a rip off go to forever nails. Or anywhere but b here. read more

Worst place ever to get your nails done! Man tech is awful! Never ever subject yourself to the pain & I have way short ugly rough nails! read more

Nail Trix - Nail Salons Near Me - Syracuse, New York

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Absolutely horrible! The person who did them was nice...but that's it. The job that was done was horrible. There was glue left all over my fingers, he didn't ask me what shape I wanted so I didn't have the chance to tell him and didn't know when to. Underneath my nails was also left horribly. read more

I went in for acrylics which should have been 25 ended up costing $40. They charged an additional 7 dollars to shape them. Being only 15 years old I felt that they took advantage of me. I will never go back after finding that out. I am going to report them to the BBB. read more

I wouldn't recommend this place at all. The ladies who were working were talking crap the WHOLE TIME (I used google translate) then after I asked for her to speak English she gave me a dirty look and continued to not speak my language. She was VERY pushy on me getting gel even though I specifically stated more then 5x I DID NOT WANT GEL!! I got a pedicure first and she was kicking my feet under the table and messed up my toes. After I told her she messed up my toes she told me I did it and because it was my fault she wouldn't fix them. 8/10 of my nails are crooked. None of them are the same length. VERY disappointed in my services. My mom and I got the same services and somehow my mom ended up paying $9 more then I did. read more

I got the dip done here and within two days it was chipped. I have never had that happen before, nor did I go anything to chip it. I have an office job and the most hands on work I do is opening my makeup and dishes. The lady was on her phone, took forever, and did not seem to understand how to get the dip off from my last appointment (she was using her finger nail?). Would not recommend. read more

TRASH, do NOT go here. So I got tips with white nail polish and there is yellow streaks on almost every nail. Also, everywhere else I go to get my nails done, they soak them in Acetone to remove the nail but this lady just ripped my old fill with a plastic tip. She cut open my finger and I started bleeding because of their unusual way of ripping your old fill off. Also her way of stopping me from bleeding is putting a new tip on and gluing my cut shut which burned so bad. I literally wish I listened to the other comments before I wasted my time and money here. I literally walked out and didn't leave a tip. Oh and if you go, be prepared for how much crap they talk about all the customers, they make it way too obvious. read more

Nail Trix - I could of painted my nails better with white out And one of my nails broke 3 days later. Don't go here. - Nail Salons Near Me - Syracuse, New York

One of the ladies that took me in and did my nails was so condescending and tried scamming a 16 year old girl who was in with her friends to get her nails done. The price for a full set not gel was 25$ and the lady kept asking me how much money I had with me and I told her I only had 35$ because she kept trying to up the price for no reason and I kept telling her I just want the 25$ full set and she kept saying it will be 35 and was trying to force me into getting all this extra stuff and I kept saying no and she would stop till I told her firmly no. She asked me multiple times about how much money I had and she kept telling me to ask my friends for money to give her and I was so uncomfortable and upset that she was being so disgusting and asking me for money after she was trying to scam me the whole time she was doing my nails. Once she was done with my acrylic sculpting before she painted my nails she wanted me to pay so I gave her 25$ and she said "no 30$" and at this point I was just so uncomfortable and upset that I just gave her 30 and she was waiting for me to give her a tip and she goes "tip" and I just ignored her and she painted my nails so aggressively and then she left the salon. Such a bad and uncomfortable experience trying to scam a teenager for money read more

Worst nail salon in all of syracuse. Nail techs are painfully inexperienced. Hated the way my nail tech did my nails, I expressed my concern as he was doing them and he didn't stop to fix my concerns instead told me to take the nail file and do it myself!!! Never coming back here again. My nails look absolutely horrible, I'm taking them off as soon as I get home. Total waste of money. read more

This was the worst experience I have ever had getting my nails done . It has been 2 years since I've had my nails done and today I finally decided to go out and treat myself. The nail tech asked what I wanted I said acrylic full set French stiletto style but not pointy . He says ok . He asks me do I want shiny , I say huh??? He says will make them shinny looks better only 40$ I say ok even tho I'm still not really sure what he means . I tell him I want the French to be done in a v not straight across he says ok and does not say anything about it costing more he also doesn't say anything about the shape I want being more expensive. He begins doing my nails . First I had to remind him I wanted v style French because he was about to give me white tips that I did not ask for , then I had to remind him again of the shape I wanted because he was cutting them into regular square tips . Now it's time to get polish on (remember at the beginning he asked if I wanted shinny , well still not seeing anything shiny) so he starts polish and has no clue how to do the v shape French tries to blame it on me why he can't do it saying I'm making him nervous and that's why he can't do it right , so after several failed attempts I now have to settle for getting the French straight across like I did not want at all , meanwhile he's trying to convince me to just get design on all my nails because he was having difficulty doing the regular straight across French as well . At this point I just want to get out of there because nothing has gone right not the shape of my nails not the style of French and not even the application of the polish ( jagged and cracked and all over my fingers and skin) So now he is finished the hack job of polishing my nails with regular polish and it's time to dry ( again I'm trying to figure out what the shiny was that I'm paying 40$ to have done versus the 25$ acrylic that I had asked for at the beginning) so I'm sitting there drying my nails and beyond disappointed at the whole experience and I see a price list menu I begin to look st it and the only thing I see in the acrylic section for 40$ is some permanent color thing which I do not have I only have regular polish on with regular clear tips . So I call him over to understand what the heck I just payed for , he now changed his whole story saying oh it's 40$ because of the shape and the 2 designs that he earlier offered at not extra charge in all my nails for the inconvenience of him not being able to give me what I asked for , then says he'll give me 5$ back and remove the polish and I can put full color on my nails ( that I completely did not ask for in the first place then tried to insult me by saying I'm making a problem because I don't want to pay and I'm just trying to get free nails ( so not the case) I'm mad because I didn't get what I wanted not even close and was lied to , left with a hack job on my nails and felt completely cheated that is why I was so mad . Needless to say I will never go back , their lack of customer service is disgusting and they are beyond misleading on the cost for what they offer . I want to cry right now every time I look at my nails I get infuriated and now I'm forced to go to another salon and pay again for them to fix the mess that Nail Trix left on my nails . THANKS FOR MAKING WHAT WAS SUPPOSED TO BE A ME DAY INTO A NIGHTMARE read more

Nail Trix - Nail Salons Near Me - Syracuse, New York

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This was by far the worst nail service/experience I have ever had at a salon. Three of my cuticles were nicked and bleeding, my nails were uneven and the paint job was atrocious! read more

Awful, awful, awful. I don't even know how this place hasn't been shut down. First of all, the prices are sky high. They use acrylic powder and charge you for gel nails. The last time I went here, the guy literally made every single finger bleed, because he used the electric buffer on my cuticle and nail bed. They've been hit or miss for years - sometimes I have a good manicure, sometimes I don't. I honestly cringed when I went to sit at this man's table for a fill, because at my previous visit, I overheard him making fun of a five year old boy for getting a manicure while his mommy was getting one. I didn't even realize that I'd been overpaying for gel sets for years, until I went to a different salon last week and had a legitimate gel fill. read more

I have never received such an awful polish job. It was uneven, thick and done with very little care. I spoke with the owner before leaving and she did nothing to correct the situation. My nails looked worse when I left than when I came. I will never go back to Nail Trix. read more

I know how to do my own nails but occasionally I will like to be pampered so I went to this salon. First there was people arguing and cursing. Then when the lady didn't know what I tell her she started to soak my nails to remove them Instead of just filling them. She took a file from her drawer which I know that should be using a sterile one for the first-time for every client but they still use dirty ones clients i was like fine all this cheap shops do it. However when she started she cut me and I was bleeding. She just kept on filing. I had to stop her. When she was done SHE PUT THE BLOODY FILE BACK IN THE DRAWER!!!! I was like wtf I call her out on it and she acted like she can't understand. The nails are cute however they are lifting on day 4. Which is unacceptable . read more

This was the worst experience I have ever had getting my nails done . The nail tech an older gentleman ripped me off asked if I wanted shiny not quite sure still to this moment what that means said it was 40$ so I thought it would be something special other than regular acrylic powder and regular polish , then I wanted v style French manicure which he could not even do so I hadn't to settle for a regular French manicure that is not even done properly it's all messy looks like a beginner did my nails . The polish is already coming off I am so disappointed I will never return here again . I will say the one thing that was my fault is that I did not look st the pricing menu in advance thinking they would be honest . So what should have costed me 30$ cost me 40$ plus I tipped 5$ since they make you pay in advance before getting polish out on . They are scam artists and now I have to go to a new salon to fix the mess that he made of my nails and pay all over again for something that I already paid for and should have been done right the first time . read more

Nail Trix - Worst nail experience ever nail trixs in destiny USA is horrible and they are scam artists - Nail Salons Near Me - Syracuse, New York

Worst nail salon I have ever been to. It's been 6 days since they charged me $50 for a full set of nails and 4 have already broken. I urge everyone to avoid this place. read more

Worst service I've ever gotten. The woman doing my nails payed more attention to everything going on around her and the people coming in then she did on my nails. All of them were uneven, some sharp that I'll have to take a file to later, and there's nail polish all around my nails. Paid $38 and I really didn't want to even pay that. Should've just waited to get them done when I got back from vacation then waste my money here. Felt bad because my 3 sisters came with me and got there's done as well and there's looked even worse than mine and that's saying something. Won't be going back. read more