really great experience! Nail Technician: Thi I came for a fill, reshape and color. Everyone was so kind. Thi was wonderfu. She made sure I liked everything before moving on to the next step. She even double checked the color and I'm so glad because I ended up going with something different. Will be going back. read more

I was in a pinch before vacation and was already at the mall so I figured I would cancel my nail appointment elsewhere and try this place. I asked for dip with tips and a regular pedicure. The nail tech who did my pedicure was unhappy with the fact that I chose the regular pedicure and kept trying to upsell me. She was unhappy I chose a light color on my toes because it was more coats. She continued talking in a different language the whole time which made me feel like she was talking about me. She used gel polish and didn't even ask if I wanted it or that it was $12 extra. I found that out at the end. I was a walk in so I didn't mind waiting but I was told "15 min" and it was like an hour. The woman who did my nails seemed to be rushing. She forgot to turn the UV light on and blamed me for not telling her. She filed excessively and never pushed my cuticles back. I asked for short and she didn't even ask what shape she just filed square. The nails turned out pretty good but the experience wasn't great. It was very expensive and I know nails are expensive hence why I only do them for special occasions. The fact that they didn't even tell me about the up charge on the toe polish really upset me seeing I chose the basic pedicure for a reason. I was there for 3 hours. It's been a week and 3 of my nails broke at the cuticles and peeled off. I paid for dip which is supposed to have better hold up. I will not go back and I don't feel comfortable going back in and having them fixed because they already look grown out. Save your money ladies. read more

BV Nails & Spa - Nail Salons Near Me - Syracuse, New York

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Personally, I would have given the establishment a two based on the quality of my manicure. However, I have had two good pedicure experiences. The quality and longevity was there. The workers truly are kind and it is a clean establishment. My manicure was awful, lasted maybe a week. Was gel French. I mentioned that I thought the color looked cracked and I could see my old nail polish underneath and the nail teach that's what the picture looked like. I personally didn't feel appreciated as a customer with that response, as it was for a wedding and I would've preferred it looked how I wanted. Before this year I had had good experiences with BV. I hope they can fix these issues because it is certainly an expensive experience to not be great. read more

I asked my guy to make my nails longer and he said no I already cut. My nails look like teeth and they're so ugly. read more

BV Nails & Spa - Ugly nails - Nail Salons Near Me - Syracuse, New York

What started out good with dip mani's ended with a fungal infection and the loss of my thumbnail! A very painful time led to ER and Derm appts! If they cared about the health of clients n were truthful when I showed them a a small spot under my nail no painful then, this wouldn't have happened! All they had to say was not good to continue n i would have sought medical to right away. I will not return t here. read more

My wife and I have gone there for a while now. But, since I started getting the French manicure, the French tip would crack or break or just peel off. I had to go back three times in one week to get my nails fixed. The woman who always checks people in seemed disgusted by the third time. So, I won't be going back. I found a place today and it was way better. read more

Cash only, they are pushy on Dip nails. I prefer Tina over anyone else. She has a better manner and vibe than the others. read more

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If there was a -1 I'd give that. My service was awful. I booked on line in advance for a deluxe gel mani/Pedi. The girl who did my service (Kelly, I think) was unfriendly, rough, and very distracted by reading her phone. Also seemed her neck was hurting or she was in pain definitely acted put out by having to do my service. I've been here 1 other time about a year ago as I'm visiting the area. The last time was much better. Nothing worse than being charged a lot of money and leaving wishing you hadn't gone at all. When I left no one asked how my service was or anything but definitely pointed out the 3% charge for paying by credit card. Seriously a toddler could have polished my nails better. I've got to go find someway to clean up the polish around my fingers she didn't even take the time to use remover to clean up the edges. Do better! read more

I went to the Fairmount location and was really impressed initially because the salon looks beautiful. I noticed a sign that said they charge a 3.5% service fee for using a credit card so I ran back out to get cash. When I returned I was seated immediately and my pedicure began. I chose the spa pedi which is $42 and imo reasonable for the services I would be receiving. Well I asked for a French tip and the lady who was doing my feet took it upon herself to do gel when I explained I wanted regular polish she said it wouldn't last and I needed to do gel if I wanted a French tip. I said ok thinking it might be an extra $10 or $15 it was actually an extra $20! I was a little annoyed by that and the fact she kept trying to upsell me on EVERYTHING. Eyebrows, lashes, waxing, getting acrylics. Like lady if I wanted those things I would ask. I probably won't return here. read more

BV Nails & Spa - Nail Salons Near Me - Syracuse, New York

I am very unhappy after going to BV nails for 5 months . I've highly recommended BV nails. I feel that your policy for long nails is incorrect and not posted. my nails are not considered long and this was the first time in my 5 months that I was charged $47 instead of the $41 for dip nails that I've been paying all along like every3 weeks . I was told my nails were long so there was an extra charge when I've never had long nails . The owner and manager could've cared less I've been a loyal customer And have brought business to them. Very disappointed ! read more

***camillus location*** Micheal was phenomenal. He did the best French gel manicure I have ever received. He took his time and made sure they were perfect. Highly recommended! read more

Fantastic service, talented technicians, beautiful work, courteous and friendly! Also reliable and professional.

Horrible experience. $59 for a basic mani/pedi. Rude technician and the worse part- my nails chipped less than 12 hours after I had them done. Completely bad experience. read more

I only get my nails done 2 or 3 times per year and it is usually here. It's very convenient and usually not much of a wait. They are very patient when my daughters want their nails painted. Most times that I go though, I leave with rough nail tips. Today though they are really nice. At home I noticed 5 small bubbles. Not bad. read more

BV Nails & Spa - Light lavendar gel color. - Nail Salons Near Me - Syracuse, New York

Today was my first visit. The place was beautiful and had relaxing piano music playing. Tasha gave me a manicure and pedicure. She did an excellent job, especially on my cuticles!! As with more and more places nowadays, it's better to bring your cash. Thank you again Tasha!! read more

This is the worst place to get your nails done at I wasted my time and money here. The person who was doing my nails had no knowledge of what they were doing she was so rude i can't believe it. i had to tell her twice that its not a toy its my hand be a bit gentle. when tried to give back constructive feedback as a customer to the main head, she was so rude too like you are not accepting your fault. this is the first and last i would ever visit this place. read more

I tried to book an appointment for a pedicure online. They give you times that are available. I picked a time, three hours out from when I was booking. I then get an email a few minutes later saying my appointment was cancelled and they said it was because they were busy at that time. Why have availability on your booking site if you aren't able to fulfill the appointment. Due to the inconvenience I will not be back. read more

I've been going here for almost two years and love the lady who does my nails unfortunately I will not be going back. Two weeks after my nails were done I noticed a black spot under my gel and finally removed the gel polish and gel. I thought I had mold under the gel but it was bacteria (Green spot). I was diagnosed with Pseudomonas from dirty utensils. I am not one who sits there with her phone while her nails get done, or touches her face, which also spreads the bacteria. I do not have fake nails but all my own real nails with gel overlays. My nails are now ruined with gel removed and needing ongoing treatment. I've had my gel overlays for 6 years. read more

BV Nails & Spa - Pseudomonas - Nail Salons Near Me - Syracuse, New York

I have been going to this nail salon for over a few years now. My biggest complaint is they just lack customer service skills. They rush you to the chair and give you little to no space while taking a jacket or shoes off. I have had my gel polish chip 2 times days within my pedi. When I call or come back in they look at me like I'm a liar, even if I have a sales slip with me! If you get anything waxed there make sure they fully remove the wax, they didn't the last time I went. When I asked them to remove it they gave me a little tissue and said try this.... I eventually told them to remove it the proper way, they did so reluctantly. Good things about this place? Usually they do a good job on my pedicure and the price isn't too extreme. Appears to be clean also. read more

I get my nails done here every other week, and I love this place. They do great work and always friendly. They have a vast color choice, whether it is gel, dip or regular polish. They have plenty of seats for pedicures and manicures. There are two rooms in the back that are setup for manis and pedis too, they also do waxing and eyelash extensions. If you mess up your nail or break one within 24 hours they'll fix it for free. read more

BV Nails & Spa - My nails after a fill and color change. - Nail Salons Near Me - Syracuse, New York

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I had a ingrown toenail that I got removed from the foot doctor. It finally heeled. Let's start by me arriving Friday8/25 for a gel pedi. At 8:30pm. Me and my sister expressed we wanted service for her bridal shower. I picked my color and sat Down . when I asked how much the pedicure Was they stated it was $40 which was a bit pricey since there and NYC is only 35.. I sat down. The lady rushed my toes aint cut no cuticle nothing. I was chatting w. My sister. When I realized she was ready To paint. I had a dead skin surrounding the area the around the ingrown nail. She left it ALL didn't even attempt to cut it. When she finally painted it. It looked sloppy. I looked closely And it was coming out clumpy. I stated maybe the polish is old. I stated that I didn't mind the price but I wanted My service done correctly. After that i Went along. After examining my Toes I was totally upset. I complained the whole weekend and couldn't get a ride BACK to the mail till Sunday my sister assured me she would come W. Me. I proceeded to explain to the manager that my toes was rushed. She asked me what color. When I showed her. She stated "WE DONT HAVE THAT COLOR". I'm looking like this is the color. I proceed to show her the videos. She sat me at another lady. And he lady began to correct the mistake. She cleaned up my toes at her station. And cut all/ most of the cuticle. She took off the dead skin from my ingrown toe nails and made me Look human again. She gave me 4 Coats of the light colored polish. So it wouldn't seem sheer.i wish she would of soaked my foot again. She was arguing w. The lady in her language.. I guess cause she did a bad job ... But I guess I'm happy AFTER THE 2nd TIME. After Spent 45 dollars in there PS.... I WANted 2 French lines White and sliver. Do uu know they had the Nerves to charge $20 and when I looked at the menu. There it was in PLAIN SIGHT .. THIS PLACE IS TOO PRICEY TO BE GIVING SLOPPY WORK AND BAD CUSTOMER SERVICE.. read more

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DO NOT GO HERE. I went with a friend and the nail tech points at her and says "SHES SO FAT." I got up and left and tried to get my friend to leave. The nail tech pressured her into staying and now these people have her freaking money when they body shamed her out in the open. The manager who was smoking a cigarette outside was awful and refused to give her any discount and acted like I was the problem. read more

I get my nails done at BV Nails and Spa, when I can't make an appointment at my usual spot. If you're getting acrylic nails done, make an appointment with Philip, he shapes nails the best out of all the technicians. Their nail polish selection is mediocre, so you may want to take your own. Although the place is a bit cramped, it is fairly big, as there is another area hidden in the back of the salon, where they do spa pedicures. My three stars review is based on the quality and shape of the nails. For example, Philip did just an OKAY job at shaping squared nails, BUT was able to do stiletto nails very well. Essentially, this place is my back up salon, but the technicians do better work than techs at other nail salons I have been to. read more

BV Nails & Spa - Stiletto nails done by Phillip - Nail Salons Near Me - Syracuse, New York

Had a great experience. Got quick manicure and gel polish. Fast service and good quality. read more

BV Nails & Spa - Nail Salons Near Me - Syracuse, New York

Omg!! The worst gel pedi I have ever had. I seriously spent $41 for uneven shaped toenails. I even pointed out the things I was not satisfied with and she tried to tell me my nails looked better than when I came in. Wow!! I was so upset I tried so hard to refrain myself from making a scene. Not only was her work not acceptable but she was so unprofessional. While working on my toes, she kept on going on her cell phone. Ummm..that's probably why my toes were uneven. She was more concerned with her phone than my toes. Beware of crappy nails. What a waste of money!! read more

They did a great job with complying to new regulations due to COVID. Spaced out chairs and stations as well as plexi glass and temperature check upon arrival. With that being said things were going very well till I realized 3/5 fingers on my right hand were crooked:/ along with a couple other issues you can see in pics. read more

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Worst place I have ever done my nails!!! First, the young lady had such long fake nails herself i am surprised she was able to do mine and she took a long time obviously. Second, no hot towel or cream as expected- all other salons do and worse of all, no machine to dry your nails. Unheard of in a nail salon. She placed a tiny fan which I didn't feel at all and after a while because I complained she brought a "better " one. Also I had to pay afterwards which of course messed up my nails since that fan didn't help much. I am still in shock! read more

Got my toes done a month ago. They started chipping within 3 days. The nails were cut unevenly. One nail on my left foot was cut at such a strange angle that it grew back painfully into the skin. It's been a month and my toes still aren't back to normal. I waited 20 minutes for the pedicure and then was rushed through the entire process. I feel so jipped. I will not be back. read more

I think this place is great, however, there is one nail lady who completely ruined my experience here. First, she was extremely rude and literally told me "are you kidding me?" when I told her how i wanted my nails to be. Second, she painted my nails A COMPLETELY DIFFERENT COLORA than the one i picked. Third, the finished nails ended up chunky and I even had nail polish on my skin. I absolutely hate my nails right now. read more

I went to this salon bc a friend recommended it to me and to be honest I really liked it my nail artist name was( T ) and she was very nice and very professional I loved her work she was very experienced and gentle, but I went with my friends but they weren't satisfied bc their nail Artist wasn't very nice or gentle but after all I liked my experience! Thank you. read more

One word to describe my experience: HORRIBLE. To start, I had gel. She drilled it off and then dipped my ENTIRE HAND in bowls of pure acetone. To follow, she scraped off the gel and put my hands back in. Next, she rushed my dip powder, and to top it off, she CUT MY NAIL BEDS WITH THE DRILL. It hurts to wash my hands. Would not wish this upon my enemies!! If I could rate zero stars I would. read more

I went to Camillus location that just opened. First the smell at this location is headache inducing, it is a new store so I am not sure if it is a ventilation issue but I had a huge headache when I left. I have been to many nail salons and never have experienced this level of fumes. I had my toe nails cut and they were jagged and not filed well. I usually go somewhere else but thought I would give them a try as they are new but for me I like the other salons finished nails better. Also beware they charge 3.5% to use a credit card. read more

If I could give 0 stars I would, and it's all because of service. The manager is incredibly rude and screamed at me over the phone. Won't ever be returning. read more

I had a great experience at this salon today. No appointment was in within 10 minutes. Tiffany took her time she did not rush at all. I had a dip and spa pedicure. Everything went perfect. I was skeptical because of the reviews but I had a wonderful experience. read more

It is rare that I get my nails done but it was my sister's wedding and we needed our nails and toes done. An appointment was made ahead of time so when we got there, they were ready for the 5 of us. We all got spa pedicures which were great. I certainly needed one and it felt amazing. They know what they are doing and do it well. I had no problems with my pedicure and I loved the massage chairs they have there. After our pedicures, I got a manicure. It was nice and done well. I have no complaints of my service or the lady who took care of my pedicure and manicure. We had a few small conversations but I am not a person who cares for small talk, I find it to be pointless so I was happy with the silence. The only thing that I was not happy with is that my manicure did not last. I got a french manicure and the next day (Wedding day) it was chipped and within 2 days, it was peeled off of most of my nails - Such a waste of money. Overall, I was content with my service. I would prefer not to get my nails done at the mall but I did not pick the place. This place is fine for mall services I just won't get a french manicure anymore. read more

FIRST OF ALL I am not one to typically complain. If I go to a restaurant and I experience bad service I justify it because not everyone is perfect and every establishment is entitled to a bad day. My bad experience here has infuriated me to an extreme that my rather chill demeanor cannot let go of. This has caused me to even get a yelp account and write this huge waste of time complaint. It was a sunny day in Syracuse, my spirits were high. I worked in the morning and had sometime before I had to go back. I was excited to treat myself to a nice manicure and pamper myself a little. I had acrylics on previously and I wanted to switch to a gel manicure. My friends have all had them and raved about them so I wanted to see what the hype was all about. I entered said BV nails and I was greeted politely. It smelled of acetone and knock off prada bags. I have been there before and they have always been quick and efficient. I was brought to a table where there was a woman who was trying to convince me to keep the acrylics. I did not want to and she proceeded to take them off. She was telling me my nails were short (no shit I have eyes) and I reassured her that my wish was to get a gel manicure. On the first nail...THE FIRST NAIL she used nail clippers and went in too far. She clipped it and it hurt more than it should. I pulled my hand back and she pretended like she had done nothing, however my nail was bleeding. I looked at it and she had not only taken off the tip but she went too far and clipped it so that my real nail CRACKED IN HALF. While in severe pain she took my hand and another tool and began to try and dig the fake nail off!!! THEN she told me to put it in acetone. ARE YOU FUCKING KIDDING ME?!?!?!? I have had a paper cut and acetone touched it and I almost cried. By this time I'm heated and angry. No apology. She speaks to her boss in another language and indicates that she broke my real nail and she goes into the back room. He takes off my other nails and tells me that it will heal and that I should just super glue it. He also informs me that I do not have to pay for nail removal. NO SHIT I DON'T HAVE TO PAY!!! WOW is all I have to say WOW. I WILL NEVER GO HERE EVER EVER AGAIN. Did I get a free mani pedi? No, no I did not. Save yourself from pain and heartbreak. read more

BV Nails & Spa - Nail cracked by BV nails... - Nail Salons Near Me - Syracuse, New York

I consider myself to be a generous person w regards to reviews, but I'm giving this place two stars bc of the experience as well as bc my nail polish came off the day after it applied & they don't allow credit card tips. First, the nail polish. Oil + nail polish = manicure fail. A lot of techs put lotion or oil on your hands before the polish, and it peels off the day after. It's a bummer. Second, cash tips are great if you are the type that has cash all the time. I don't. ATM is across the way, but you might as well just pay for the entire thing in cash. There are signs at every station, but no signs before you walk in. For me, manis and pedis are part of self care. They make me feel relaxed & ready for the rest of the day. I was going to an interview in a city I had never been in before, & this was quick but not at all relaxing. The salon is loud, I happened to be sitting next to a 20-something year old woman who was yelling to be heard over the ambient noise level. The station chairs aren't too comfortable, and it's a bit crowded. They did not have the polish color that I was looking for and my technician didn't understand what I was asking for, so she couldn't help me. So after all that what did I like? --Service was extremely fast: I was in and out in 20 mins --I was a walk in and was taken immediately --The prices are reasonable If I'm in Destiny USA, and I need a lighting fast mani & I'm just trying to get one quickly I *might* go here again. Most likely not. read more

I came here to get my nails done for a wedding and they took me without an appointment at 6pm. They were extremely kind and FAST. This only took about an hour and they are the best acrylic set i've ever gotten AND it was only $40. The atmosphere itself is really cute also. All in all AMAZING experience. Thank you Phil!!!! read more

BV Nails & Spa - Nail Salons Near Me - Syracuse, New York

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I am visiting, first time customer, decided to swing by for a gel manicure. The 5 stars is for my nail tech Tee is her name. I hope I am spelling that right. She was very sweet and gentle with my hands. I wanted a short gel manicure very square with white polish. Even though her and I did not speak much she did a GREAT job. She took her time, cut all my cuticles, made sure the polish was covering my entire nail and the most important thing, the shape was very square just how I like it. It's small details like that , that would make a customer like me, go back. I am sad I dont live in the area but if you ever want a gel manicure stop by and see Tee. read more

Absolutely terrible nail salon. If I could give them 0 stars i would. The events that have made me never want to return 1. The woman doing my nails paid 0 attention to what she was doing. She was constantly interacting with her coworkers, which is usually fine, but she was ONLY paying attention to her co workers. At one point she smudged my entire nail because she wasn't looking. She decided to blob on nail polish in the area she touched. This took a while to dry, instead of waiting she put the clear coat on which causes the polish to run. She removed the polish from that nail and had to do all 3 coats over again. 2. The technician and her coworkers kept passing money around, I'm still not really sure what was going on there. But money was being passed all around. 3. She had to use her nail to clean up polish around my finger nail. She had to fix her work on every single nail. Because she wasn't paying attention, she had to clean up, and also caused me some pain by digging in deep with her nail, again because she wasn't paying attention. I have never experienced that before, occasional cleanup sure, but not on every single nail for every single coat. 4. They put me in the back of the salon which was dark and dingy and very strange back there 5. Let's get down to the after product. She didn't get the clear coat on my full nail, so it caused a rift between the coated parts and uncoated parts, introducing a lot of chipping. ONE DAY and it started chipping and pealing 6. DISCOLORATION!! My pink nail polish is currently orange after only 3 days! THREE DAYS!!! Wtf is that!?!? 7. BUBBLESS!! After it dried, so many bubbles. I could've done a better job on myself. In conclusion, do not waste your money at this place. There are better, cheaper, and more quality nail salons, do not waste your time and efforts here. Since they have two yelp pages, I'll be posting this review on the second page. read more