I got a pedicure there on my lunch break. Honestly, I didn't know this place existed. I was going to Jersey Mike's for lunch. My feet were sore and I desperately needed a pedi. I told the lady I was under time constraints. She said she'd have me out in under 35 minutes. She did a great job and was friendly. My feet look nice. The color is cute. And she was true to her word - I was done with enough time to spare to pick up my sandwich and head back to the office! read more

I've been going here for about three years and Lee never disappoints! They're super friendly and it's very quiet and peaceful in there. I will always drive the 45 minutes to have them do my nails! read more

Nails 2001 Salon - Nail Salons Near Me - South Charleston, West Virginia

super over priced and my nails look horrible. the only good part about my nails are the red french tips (which anyone could do in their sleep). the bows on my nails look like a toddler did them. i'm not impressed at all! i only recommend lee, the women are rude and rush the whole appointment. read more

This shop needs a lesson in etiquette! I have never been treated so poorly by a nail tech in all my years of having my nails done. I was seated at a table to wait for service, then a man that was cleaning and sweeping the floor came to my station. He did not speak, was not courteous and very rough with my hands. At times he was finishing one hand and throwing it to the side and grabbing the other hand. He was so rough he popped my knuckle!!!! I asked for coffin shape and was charged an additional $10 and you clearly see what I received was not coffin shape nails. I would not recommend this establishment to anyone. read more

Nails 2001 Salon - Nail Salons Near Me - South Charleston, West Virginia

I'd leave no stars if I could. Called to ask if they had availability at 4pm on a Saturday. He asked what I needed done and I said "a full set". He said, "sorry no thanks we are closed" I said wait, what? You're closed??? He said "yes we closed" and hung up on me.... Like wtf? No wonder this place has horrible reviews! read more

Nails 2001 Salon - Nail Salons Near Me - South Charleston, West Virginia

My first but not last pedicure. The lady did a great job. She was also very entertaining read more

I paid $50 for dip and after 6 days my nails started cracking. I came in to get a pedicure and showed them my finger nails and the women hand sanded my finger nails and put a clear coat over my fingernails and it was worse. Today day 9 one broke off so I came in to see how much to fix it and she said another $50. Don't go here! I would not recommend them it's a rip off! read more

Nails 2001 Salon - The other hand with cracks in the polish - Nail Salons Near Me - South Charleston, West Virginia

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Despite showing my nail tech my inspiration picture at the beginning of the appointment and saying I wanted it exactly the same, she completely ignored my request. When I asked what she was doing and brought up the inspo picture again she began to yell at me saying that if I wanted something I should have specified in the beginning of the appointment, which I had already done. I am extremely disappointed with the costumer service of this place and felt very berated and uncomfortable. Despite showing my picture of what I wanted about 3 times, it still came out NOTHING like it. It was rushed and not even put into the UV light for the correct amount of time so it's already bubbling after only about 30 minutes. Save your money and go somewhere that actually respects it's customers. read more

My manicure was rushed with all of my nails lopsided and my finger was cut three times. My fingers are literally sore five hours later. I am usually very patient and accommodating but was very frustrated with the service at 2001. I would not spend your money here! read more

Nails 2001 Salon - Nail Salons Near Me - South Charleston, West Virginia

This was a very nice experience. For my Christmas present,my cousin took me here so I could get my nails done. The staff was super nice, and too good care of my nails! read more

Nails 2001 Salon - Nail Salons Near Me - South Charleston, West Virginia

So thankful I looked up these reviews..I think it's been nearly 10 years since my last set of nails were professionally done, just wasn't worth the constant upkeep in my line of work. Thought about treating myself since it's walking distance from hotel I've changed my mind. Thank you to all for the honest reviews. I def rather throw some polish on my nails myself now. read more

I've been here several times getting full sets and dip nails. Every time I've been there they do amazing. Sometimes the nails are filed a little wonky but is a super easy fix. The nails also last super long. The last set I had, almost lasted me a full month. read more

If there were no stars I would give it that . I have these place two more chances and this was the last . The woman lynn did my spa pedicure and upsold it . she literally out lotion on my feet . The whole pedicure was done in 12 min . then i got dip polish and she rushed through that . She pulled my hands so hard and tokd me it was my fault . She did the same thing with my feet and hurt my leg . She told me I should go to someone else . My nails looked messy and one nail bled . see picture . I asked for the manager and she said he wasnt there. he was talking about me with her. Then he saidnwhat do you want . I told him and he and he said the pedicure shoukd be longer . there was skin on my feet . he said you complained before . why did you come here . i told him he has no right to speak about me in English and vIetnamese and i understood them. if you go here be careful what you ask for . They should be shut down . read more

Nails 2001 Salon - messy nails job well done - Nail Salons Near Me - South Charleston, West Virginia

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I had 2 different nail techs. Everyone was rushing around. Very impatient with me when I was trying to decide what color of polish to use. Very rough. Pulling and pushing hands and fingers. 3 nails smudged. Wouldn't recommend and will not be back. read more

Been going here for years. The in and out service is convenient but they rush too much. And compared to other acrylics I have had done at other places, they don't do a great job. They rush through the pedicures and IMO they cause more stress to the customer. They have set timers at each station that are constant beeping when the time is up. Very annoying. they don't use them when the man, who sits up front, is there. He is a giant jerk. Too many times he's done my nails and literally throws my hands away from him, gets impatient if I don't switch hands fast enough, and acts like he is mad all the time. Not the kind of service a person wants to spend time and money on. Last time my daughter had acrylics put on, they all fell off in a matter of days. Went in today to get my 9 year old's nails painted and because she's shy and didn't pick a color in a nanosecond, the woman went and stood back by her station and stared back at us and she and the man spoke loudly about her, rude and blatant. There was nobody behind us. She was already embarrassed when the woman asked her WHAT she wanted and then said she probably couldn't work on them as she walked away. I will NEVER go there again. Not worth it. read more

If I could give no stars I would. Paid $35 for a gel manicure. The tech painted my cuticles! Now I am at home soaking my nails in acetone and I cannot get this gel polish off! I have never seen anything like it. read more

I had to tell the lady 10 different times that I didn't want gel polish. I tried to nicely explain that I can't wear polish at work so the polish just needed to stay on for the weekend. Gel would of been a waste of my money. She became very rude. She didn't dry my nails by the fan afterwards and she didn't offer to help me move my jacket or purse while my nails were wet and rushed me out the door. I smudged my nails all up while she was hurrying me out of my seat with wet nails!!! Would not recommend!! Just the worst service I've ever had! read more

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terrible service terrible vibe and terrible quality would not even do what I wanted them to do on my fill and that was the worst pedicure I've ever received in my life didn't even take her 10 minutes to do it either. read more

This place is HORRIBLE. My friends and I went to get acrylics removed from a couple weeks ago. While one of my friends and I both got soaked, the other person got their nails RIPPED off! No soaking, no filing, just stuck a nail file under there and pried them off. She left bleeding and they still made her pay. When someone called about the situation they weren't allowed to talk to the manager and they wouldn't refund her. Ridiculous and should not have happened. DONT GO HERE! read more

Nails 2001 Salon - Nail Salons Near Me - South Charleston, West Virginia

I went yesterday as a walk in for a fill in on acrylics. The board lists it as $18. I was charged $43. I've had my nails done many times but have never had my fingers look so beat up the next day. I have a high pain tolerance so I didn't notice all of the knicks around my nails until I noticed the redness and scabs today. I absolutely do not recommend this place and won't be going back. read more

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Should have looked at the other reviews before walking into this salon. Worst dip nails I've ever had. Employee told me I was wrong when I told her they didn't look great. read more

I was visiting the area from out of town. We were in the neighbourhood and walked past the salon. It was great that we did not need an appointment. That was pretty much the only good thing about this experience. Unsanitized tools used on other peoples feet, charged double for a service we didn't ask for, burnt with water. Take a warning an walk away from this place. I'm sure there are much nicer, cleaner and more honest nail spas in the area. We asked for "a pedicure" which was listed as $25 on the board. We were taken to the back and set up. There was a glitch with the water hose and the back of my calf was burned with sudden hot water. The esthetician used a pumice stone that has been used on multiple feet. My usual place uses small disposable ones. I did not notice what she had done until after she had scrubbed my feet with it. They then insisted on painting little flowers on my toes. Not my thing, but she seemed keen to do so and insisted it would look nice. She told me we were finished and walked away. I waited to air dry for half an hour, the esthetician never offered me paper shoes, nor came back to check up on us. I made my way, barefoot to the front. She noticed I did not have the paper slippers and went to get some. She came back and stopped a few feet from me and turned to talk to a co-worker, making me wait another 3 minutes in my bare feet before finally handing me the paper slippers. Then it came time to pay. She told us it was $50, because we had the deluxe pedicure, and it was an extra $5 for the painted flowers. We said the price listed is not what she was now quoting us, and she insisted we had the deluxe. I'm not a very confrontational person, so we paid the amount and left. Oh, and since there was no protecting topcoat, my toes smudged within an hour of leaving the place. This was not a $50 pedicure. This one one heck of a rip off. read more

Usually my favorite place to get my nails done, but today. It was very busy and because of that, both nail techs that did my, and my moms nails did not do a good job. My mother wasn't even asked what she wanted, they gave her short french tip acrylics, and i was actually given options but my nails just aren't as well done as they usually are. The shape is terrible and all different sizes, the paint is half scraped off. Not happy at all, will not be returning! read more

I would give 0 stars if that was an option she immediately tried to make me get dip powder for a pedicure which I always get normal polish on my toes. Then told me that if I wanted my dead skin removed it would be $50! I got up and left they were complete jerks. I will be sticking to euro nail and spa. read more

I have gone there for months getting gel nails. Well the last time I went, in less than 24 hours a nail had already peeled off. I went back & they redid that nail & were very nice. Well, 2 days later the same thing happens but this time it was 3 nails. I went back & asked them to fix it. They were very nice at first & then once the salon cleared out a little, the women looked at me & said "this is the last time I fixing them". I explained that I had never had this issue before & she reply's with " I don't care, next time you pay". Needless to say I WONT be returning!!!! AWFUL! read more

If I could give a zero star, believe me, I would. My cousin and I went to this place to get pedicures. They took us back shortly and told us what pedicure chairs to sit in. We did so and she began to fill my cousins footbath. She then left us with only one bath filling. Her water was lukewarm at best and sat while her feet were soaking. They proceeded to start her pedicure and after a few minutes into hers they decided to start my water. It was also lukewarm. The nail tech was somewhat nice until my cousin told her she did not want the expensive deluxe pedicure. After that she sped through her pedicure, and badly painted her toes. When she was done her paint was streaky and not professionally done at all. They then decided to start my actual pedicure and did not speak to me at all. I also got the normal pedicure which lasted maybe 10 minutes. During this, the workers were shouting through the whole nail salon, and pointing around, in a seemingly unkind way. Although, no one really knew what they were saying. When she got to my paint, it was also streaky and barely had time to dry when they started rushing us out the door. I will NOT be returning to this nail salon and will NOT recommend it to anyone. read more

Not a great experience and would not recommend. Moved to WV from a large city where the basic pedicure still gets you decent service. (My rule is, if you can do well on a basic pedicure I'll come back for something else.) No massage, no lotion, no exfoliant. As soon as they were done painting our nails they made us pay and moved on to the next people in line. This is all happening while we are still sitting there and have towels on our legs and no one has said anything to us like "okay, all done." I had to flag someone down and ask if I was expected to take the towels off myself and ask if the pedicure was over. Not relaxing at all. read more

The first incident happened when I was I think 13. I was getting a medi-pedi and instead of the woman nudging me or saying hey, she slapped my ankle. A few years later, I had no choice but to go to this same salon to get a fill in because my regular nail salon was busy and we were already in South Ridge. I showed them a design that had rhinestones on one of the fingers. The lady that was doing my nails didn't even know how to put rhinestones on 1 nail. It literally took an entire team to figure it out. The cost of my nails was the same as me and my mom COMBINED at our regular nail salon. The VERY NEXT DAY, they started getting loose when I was at the pool, and I never had this incident before when I have acrylic nails on. Never ever. And when I was waiting in line to go on the water slide, the middle nail on my left hand fell off. I had to get an emergency fill in. But when I was getting my nails fixed, a mom and her 13 year old daughter walk in. The daughter said that she was unhappy with her nails and they were all at different lengths. And they both said they didn't want a refund. The guy fixing my nails told them that they could remove the whole set, but they can't start from scratch. The guy doing my nails was also digging his scissors into my skin I thought my real nail was gonna get ripped out. He made the mom and her daughter talk to one of the female technicians and they told her the situation. The woman started getting mad and the 13 year old daughter walked out crying. The mom went up to the front desk and said that the woman was yelling at her daughter. I'm guessed they didn't do anything. This salon may be called Nail 2001, but this is 2020 and there's no reason to be rude and boujie to your customers who pay your bills. PERIOD read more

Did good work yes but i did not want the gel nails and thr guy got mad and stoped talking to me.very rude.i will not be going back again.

Like this place! It's pretty commonplace around here but what keeps me going back is that they have a frequent customer card! After 7 visits you get $10 off the 8th! Anything to save money in these times! read more

I have been going here for years and majority of the time I get great Service. Last visit however was not. They were very rushed, did not do hot towels or good massage and I purchased the deluxe pedicure. Polish was lumpy too. Very disappointed but most times I do enjoy this salon. It was just before Easter Sunday so maybe they were just slammed with every one getting ready for Spring dresses. I'll give them another try. read more

I came here with my Mom after Christmas for some post-holiday pampering. It was a really great experience. They were able to take us both immediately, and spent a long time making sure our feet left in great shape. The staff are SUPER friendly and they have a great polish selection. Best of all, it's really reasonably priced; my top nail pick for WV! read more

Really bad experience. The foot massage lasted not even a minute per foot, , it was extra to remove dead skin (!) and after the polish was applied, there was plush all over my toes-. What a sloppy job! I was done in about 15 minutes! Would not recommend this salon. Spend your 30 dollars in salon where they actually care about doing a good job. read more

0 Stars. The people that work here are the RUDEST people I have ever met. I left there today in absolute disgust by the attitude I received today. This one mean lady embarrassed and snapped at me for no reason because I wanted someone else I was more comfortable with to do my acrylic nails. Never go here. I sure won't ever again. read more

Such rude people. You do not get what you pay for. No massage with mani or pedi. It's rude to soak off polish while I'm having a pedicure. I'm paying for both services. I expect to be able to enjoy my pedi, not be rushed out. If you want fast and quick this place is fine. If you want to enjoy a mani and pedi and get what you pay for DONT GO HERE. Horrible! read more

Got a manicure done and wasn't too impressed.. Nail polish was blotchy... will find another salon.

I went here to get my wedding nails/pedicure done right before my wedding. I was in a rush and decided to go here since it was close to Men's Warehouse where my husband was trying on his tux. The pedicure was done first and she basically told me my feet were nasty and I needed to get the upgrade 'for my new husband'. Whatever, why not.. except I didn't get anything upgraded. She used dirty tools, basically just picked them up from a mat beside her. She rubbed one toe with a used pumice stone for about 20 seconds and the rest was just a regular pedicure. Then came the manicure. Very, very rushed. I got the french manicure and the whites were not equal to my other nails. Also, there was a line past the marks on three nails. I asked her to fix and she said nothing was wrong with them.. but she tried, it looked exactly the same. I left and tipped her well, just because I thought she was hurrying so I could get to my husband not to get the next customer. She didn't even say goodbye when I left. $90 for a manicure/pedicure.. I deserve better service! A week later, I only had one nail on my hand that the paint has not chipped off. All the white paint on my toenails were gone as well. Awful. awful. awful.. I will tell everyone I know not to go here! read more

Absolutely HORRIBLE!! After traveling from Hawaii in an emergency, I needed to have my toes and nails painted. I went with my mom and her husband, 3 pedis and my mani. Typically I pay 30 in Hawaii which is the upgraded pedi with a clay mask and cooling gel. This place didn't even scrub my feet!! They later their old polish on and make you sit till its dry. After 10+ mins of waiting we said we were done waiting so therapy rushes to push my shoes on and sure enough, bumps my big toe polish. I asked for her to spray my nails after and she refused. When she was trimming my cuticle, she was cutting and pulling which created small nicks in them. Had I of seen these other reviews, I would have suggested for us to go to another place. Lesson learn! read more

The first time I went into the salon, the man didn't even ask me what nail shape I wanted. The second time, the man filed too far down on my nails and nearly made me bleed, he was distracted and didn't seem to truly care about me as a customer. I now have extremely damaged nails and will never be going back there! read more

So, went here b/c I was pushed for time and work close by.. this is the worst acrylic set I've ever had & one of the worst customer service Experiences. He cut them before I told him what shape and didn't want to fix them. I DONT DO SQUARE! They look like I scraped them on a chalkboard never going back! read more