I wish I would have read the reviews before going in. I had long nails when I went in. They sanded them down to little nubs. Then charged $65 for that, I'm never going back. read more

They butchered my girlfriend's nails so bad it had her in tears. Overpriced and poor quality. Definitely not going back.

She's the worst owner of a place i ever went to!!!! came week ago to get my toes done + gel polish and after one week it PEELED OFF and scratched as if it was cheap regular nail polish from the dollar store and i called her and i told her im out of town will be back next week and she said okie whenever you come back come in and will fix it and i just came in and waited for more than 25 min then she came and said the lady made it for doesnt want to do it again and i have to wait for 2 more hours for her to try to fix it for me and then left me and went to talk about me with the other customers in the salon and talking about me in a very bad way and shouting WORST PLACE.... WORST MATERIAL... WORST WORKERS AND OWNER!!! Trashhhhhhh read more

I felt it important to let the general public know that I booked and showed up for a Brazilian Blowout Treatment. This process involves a chemical that contains formaldehyde and requires stylists be certified due to the potential health hazards. I booked online and showed up on time. The stylist seemed nervous and I overheard her talking on the phone to someone expressing concern. I also saw her reading directions on the backs of bottles. When I asked her if she'd done the treatment before, she told me no and that she wasn't certified. She was very apologetic. However, the very thought that someone inexperienced would simply wing such a treatment is shocking to me. I wanted to warn others about this to prevent it from happening again. read more

Wow, I will never come back to this place! The pedicure I knew the price but she literally just painted my nails, no manicure no cleaning up anything because they didn't need to be cleaned up she did not take polish off as they were bare nails and they charged me $25 to simply paint with regular polish not gel polish just regular polish! Had they told me it was gonna be $25 just to paint my nails with regular nail polish I would have said no as I can do that at home! I told the owner all she did was paint my nails, she did not take anything off she did not clean them up she did nothing but paint my nails with regular polish and she said yes $25! This is how small businesses go out of business! read more

I am upset to say the least. I got my nails done 7 days ago and I enjoyed the way they looked, but 3 have come off already. I am unable to go see them in person and get these fixed, as I am from out of state and am leaving tomorrow. They had no time to grow out, I did not engage in any strenuous activity, but from baking cookies and picking up cookie dough they broke like dry noodles. What makes it worse is that the OWNER did my nails herself and charged me $85 for them to get done. I will never come here again and I hope other people will know what they're getting themselves into before coming here. If the owner ends up seeing this, I would like to discuss solutions to this problem because I am confused as to how this could have happened other than just negligence and poor training. read more

Oasis Spa - Broken nails - Day Spas Near Me - South Charleston, West Virginia

The only reason I am giving a star is probably the easiness of online booking. My nail technician was late, asked a zillion of personal questions ( such as do I want more kids, where is my family, where do I work, what my husband is doing, etc - yeah, appropriate questions when you know me and I know you). My gel nails chipped within a week. If you want to waste your money and time, this is the place to go! read more

Nice spa with friendly service but incredibly expensive. $35 for a polish change. Nothing else. Didn't even cut my cuticles. Also got a standard pedi. Asked if I wanted my calluses buffed or no. Of course I said yes. Was charged an extra $7 but wasn't advised it would be an up charge. I would expect that to be part of the service. Any other part of the country I've visited it would be included. I asked another patron about the cost of services & the reply was that every time she went it was a different cost even though she received the same services every time. read more

Very nice place this is the only place i get my spa needs took care of. The staff truly bond and make connections which is amazing. They follow social distancing guidelines and sanitize everything. I love this place!!! read more

Oasis Spa - My manicure - Day Spas Near Me - South Charleston, West Virginia

Normally I sing the praises of oasis but this time not so much! I spent a lot of money here last week on a gel pedicure and dip nails! My pedicure was just ok. Shorter than any other I've ever received there! My nails however are only 1 week old and I have 1 chipping and the rest are lifting! My thumb nail has 4-5 cracks in it! Normally my dip nails last 2-4 weeks but these are complete crap! I don't know if I'll ever go back! So disappointed in what I got for the money I spent! This is the first time I've had this terrible of service! Dip nails should last at minimum 2 weeks especially since I haven't been doing anything but laying around for a week! I'd ask for a fix but I doubt I'd get one read more

Oasis Spa - These DIP NAILS are only 1 week and 2 days old! 1 chipped and the rest lifting! Disappointed - Day Spas Near Me - South Charleston, West Virginia

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I had a great initial foot massage from an esthetician - then another lady came to do my pedicure, she was the manager. Got up countless times during the pedicure and she got upset because I didn't want her using an electric grinder on my natural nails to cut the cuticles. She then rushed through my pedicure and didn't file my nails after clipping them the paint job looks like a two year old painted my nails and the way I found out she was the manager was by asking the meek front desk girl who the manager was because I wanted to tell them about my experience. Didn't even bother once I found out the tech was also the manager. I have had an excellent previous experience with Rebecca and should've just waited or scheduled an appt with her instead of wasting my time and money. read more

Oasis Spa - Jagged nails and paint on my skin - Day Spas Near Me - South Charleston, West Virginia

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Appalling lack of skill in highlighting. I only went here as I am new to the area. I was told by the so-called hair colorist, Cindy DeBord, that she would do "baby highlights" and not lift the color more than one or two levels to prevent damage. It came over processed - bleached "white" before she harshly combed toner through my wet hair using some awful tool I asked her not to use in order to prevent damage. Of course being in a compromised position with bleach on my hair - there's not much one can do at the time and everyone else was working on nails. Cindy DeBord's manner was cocky and rude. When I asked if she could be more gentle (she was roughly brushing through my hair from scalp to ends while my hair was wet immediately after the chemical service, she responded, "Do you take medication for that?" I called the owner several times. I was told she would call back but she did not. On my last call to the owner she said she was not in charge of the hair salon and would get the stylist to call back. There was no return call - what a surprise. I do not recommend this place for highlights, nor professionalism, which includes common knowledge about chemical processes and basic hair care. Learning the art of social graces would be a plus too. Carol M. read more

I have been to this salon 3 or 4 times in the past couple of years and was always happy with my pedicures. Today was a different story. The nail tech I had, cut my toe with the nippers and it bled and would not stop. She kept putting the Styptic Stick to the area but it did not help. Another thing that really bothered me is she was touching the tip of the liquid directly to the wound. I hope she threw the bottle out and would not use it on another client. I also have a nic on my other toe but it did not bleed. I will not list her name because I know we all make mistakes and we deserve another chance. I just would not recommend anyone going there for a pedicure. I asked her to put a bandaid on my toe and I would come back later for the polish (which I will not). What a horrible experience. read more

Oasis Spa - This is the nic on the other foot - Day Spas Near Me - South Charleston, West Virginia

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The nail tech was nice. However, I went in asking for a Dip. Any other place I have been, removes my current dip and applies new dip, new color. This time the nail tech just smoothed out my current dip and put light pink gel on top of a red dip, that doesn't even cover it well. Then charged me $10 more, for a gel on top of my current dip, than other places do with a complete do over. I don't understand. read more

This was the worst pedicure I've ever had. My husband and I went in for pedicures. We were sat immediately which we thought was nice and the woman ran water and left us. The water was lukewarm at best. We had to wait for the techs to get finished with others which was fine. The techs were nice which but I don't know if she was new or what but it took forever. She barely filed my nails no cuticle cuts and I asked if they scraped your foot and she so oh yes absolutely but that consisted of lightly, and I mean very lightly using a callus remover on ur feet. The "hot" towels were lukewarm also. Halfway through my pedi is when I was asked what kind of pedi I wanted and was offered a book to look through which was useless being that they only had one pedicure that included gel polish. All the others you had to do an up charge which was ridiculous. They didn't even start on my husband until I was done so he was sitting in cold water by this time and his literally last about 15 minutes. There was nothing special put into the water except for on little blue pill looking thing. I had high hopes of this place but first and LAST time for sure. read more

For starters, their prices are misleading. They upcharge you once you get the site and don't even offer everything that is listed in a package deal. They gave my wife a deluxe massage she didn't want and left her leg swollen and broke out with whatever they rubbed on her. Her nail color was off by a longshot and bubbled up. She also got round tips which she didn't want. They embarrassed her in front of her party and then charged her $500 for shotty work. They were rude and ran her party out as quickly as possible to get more customers. I called to complain and see about a way to fix it but was informed I was "stupid" for thinking the prices would include more than one person even though we were never told otherwise and they blamed COVID for a lot of the services not being offered. We even booked the appointment in person. Update your terrible website, add changes to your social media accounts for pricing and bookings or at least explain everything to the customer as they are there. The price was the least of my worry. Unprofessional, terrible work and over priced. WILL NEVER GO BACK read more

Oasis Spa - Broken out after "deluxe" leg scrub or whatever they called it. - Day Spas Near Me - South Charleston, West Virginia

I got my nails done and a 60 minute facial. Everyone was very welcoming and got me in super quick. I didn't have an appointment for the facial and they got me in right away. Probably the best set of nails I've had done! read more

Oasis Spa - Day Spas Near Me - South Charleston, West Virginia

Sadly, my husband booked a 1 hour and 10 minute massage on their website for Valentine's day. The massage was ok, but ended about 20 minutes early and was not worth the $80 we paid. My husband went in to ask about it but was told that the spa's policy is to have time for changing??? The massage ended up being about 50 minutes rather than 1 hour and 10 read more

Took my girls here for birthday pedicures. They got us in right away and were wonderful with my kids. Wish we had them down in NC with us read more

Don't go to get the dip. My nails aren't shaped, the color is uneven and there is paint all over my hands. Any other time I would protest, but after nearly having my fingers nearly pulled out of the socket I couldn't get out of there fast enough. I can't wait to get this horrible paint job off of my nails. read more

Oasis Spa - The worst manicure I've ever had. - Day Spas Near Me - South Charleston, West Virginia

Horrible service! Only gave them 1star b/c I had to, to do a review! My cut and color are unacceptable and when I went in and talked to the manager and owner they both said "yes" when I said "I guess I'm out $150 and have a bad hair cut" read more

I am extremely pleased with my pedicure. The person doing the pedi was extremely thorough and took his time. I felt like my feet were in good, expert hands. The employees were very friendly and sociable. I was a walk-in and even though traffic was steady, I was immediately taken to the back and seated. My feet feel a million times better! I love the color. It is perfect for the beach. I will definitely be back. I highly recommend Oasis. It's a little hidden treasure on Corridor G! read more

Just got a eyelash lift and tent done. It was $90 for absolutely no change. She took no time at all to let it set not even 10 minutes for the whole appointment. Most of the solution went into my eyes burning them the whole time. I left with dye and glue all over my face. My eye lashes look the same if not worse from when I came in. read more

This spa is a place that I don't recommend to anybody! The owner is very rude & nasty. She thinks she can get away with the way she treats some customers. She has no manners & she's not professional. She discriminates against some people. Here's what happened: I went to get a pedicure & I was ignored for a while while she was playing on her cell phone. I said to her "excuse me" & she hushed me. I said nothing else. Finally, when another customer came in then she (the owner) immediately took care of both of us & put hot water on the tubs so we could soak the feet. The girl who took care of me was very nice & friendly and did a good job. When I went to pay, I had a gift card from my husband & also a coupon. She refused to get the coupon & said "next time, not today." When I asked why? she took it from me & started to yell at me really loud: "This coupon is expired.." I said I didn't notice the expiration day and she said "You should have seen it, and that I should know better... I'm the owner & I can put the expiration date any place I want" I asked her not to yell at me and she said "I can yell all I want, this is my place, I'm the owner..." I said to please give me my total, that I wanted to get out of that place. She was yelling also in her own language (Vietnamese) so I had no idea what in a world she was talking about. She said "You don't have enough money on your gift card, and I'm going to call the police on you. You don't have money for the tip, etc. " I was very upset because I knew I have enough money to cover everything. She kept yelling at me loudly, and she flipped her finger to me several times. I told her Shame on you! Your behavior is despicable and that I would call the police if she continued her behavior. I said to her I have enough money on the card, you are wrong. I showed the male employee my receipt with the balance on the card and he said "Ma'am you are fine, you have enough money for everything, you may leave." I asked for an apology because she was lying & trying to get away, but I received nothing, No apologies at all. I received no explanation about her behavior. I also left a nice tip for the girl who helped me. I don't recommend this place at all!! read more

Went to get a refill and done great work.... within the first week of having my nails 2 broke off and 2 popped off completely. I went in and got my nails fixed and THEY DONE SUCH A POOR JOB. Pictures below. No one wanted to fix my nails... I heard them discussing who had to do it. Smh. They didn't care if it was the same shape, size or anything when they had to fix it. IM SUPER UPSET AND THERE PRICES ARE OUTRAGEOUS! read more

Oasis Spa - Day Spas Near Me - South Charleston, West Virginia

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I go to this spa when my regular nail salon is too busy. However, I do not recommend Oasis for nail services. Their attention to detail is poor. On two separate occasions I went here for dip nails. My nails cracked and chipped within 2 days of receiving the service. I went back both times and had them fixed, but I don't have time to make multiple trips to the nail salon in a week's time. I will not be back. read more

I made an appointment well in advance for the salt therapy room for my husband for his birthday and when we got there she told us that a "member" came in and she already put her in the room. Now they confirmed my appointment and they even sent me a reminder about my appointment. They did not even try to make it up and was not even apologetic about it. I will never set foot in that establishment again and I will tell anyone that asks it does no good to make an appointment because they don't honor them!!!!!! read more

I got my 3D lash extensions done here. It was the first time I have had them done. They look nicer as the days go by and they relax a little. I don't like the feel of the lashes though, but I think it's just a preference of mine. I would have liked them a little softer feeling. The technician Coco was great. She was very quick with the application. I just think next time I will bring my own lashes. read more

Oasis Spa - Day Spas Near Me - South Charleston, West Virginia

Bad service! Owner so cheap not pay full salary for there worker ! If some one try to work there have to be carefully with the owner she's very gamble! read more

NEVER GET YOUR EYEBROWS WAXED HERE. I HAVE BEEN GROWING MY BROWS OUT FOR YEARS AND SHE BUTCHERED THEM. They are now paper thin and look awful. I said very clearly what I wanted, to keep them thick and full and just a slight trim. She messed them up so bad it will take years to get them back. She didn't even leave me enough to fill in. I'm so upset, this really ruined my week home. Never again, Oasis Spa. You are terrible. read more

The worst pedicure I've ever had. An hour and 20 minutes for a regular pedicure and I left with less than par polish and dry heels. Never again. read more

I had gotten a great manicure with regular polish in Norfolk that didn't chip until 11 days after, so I decided to stop here for a polish change. She removed the polish, then filed and buffed my nails so much that they are now paper thin and very weak. The paint color is shadowy and looks awful. It chipped after a day and my nails feel like tissue paper now. On top of a horrible polish, I was charged $20 for a polish change, I paid $30 total with tip for ONLY a polish change - regular polish change - no lotion, no manicure of any kind, no cuticle cleanup...just shadowy polish. According to their website, a deluxe manicure with collagen hands is $35. I have never had such a horrible polish change, I have never left with weaker natural nails than I walked in with, and I have never been charged that much to change polish colors on my hands only. I will NEVER come to this establishment again, nor will I recommend anyone there. read more

Oasis Spa - This is the polish change that I was given and charged $20 for. I'm currently embarrassed of my hands and my nails feel like flimsy paper. - Day Spas Near Me - South Charleston, West Virginia

I paid for a pedicure ($42). Vee was my tech. When she finished, she didn't say anything or cash me out. The tech who did excellent service for my friend checked me out, put on my shoes and told me to have a nice day. read more

Oasis Spa - Day Spas Near Me - South Charleston, West Virginia

I've only had your nails done for not even a week and they are peeling off and the owner refuses to fix them. Made an appointment to get them fixed today, owner said I can only get them fixed today (Sunday). Called today to confirm appointment, owner said I'm not allowed to come in. She doesn't have time. Said she didn't have any open appointments (to me) Had my husband call (10 mins later) and the owner said yes we take walk in's and we aren't busy today. Terrible customer service. DO NOT RECOMMEND! read more

A full service hair and nail spa. They offer services ranging from hair, nails, waxing, massage, and microdermabrasion. I have tried just about every nail salon in the valley, and always end up back here. They do a good job, and the atmosphere is really great. Prices are typical of the area. read more

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If you choose to waste your time going here, that's up to you. But watch your bill. The owner and some of the staff members will try anything to overcharge. Their prices aren't clearly listed and they tend to make up whatever they want to charge you in their head. When caught overcharging, they'll only give you a coupon towards your next visit, not an actual refund. I went here with my mother and her friend. Each one of us essentially got the exact same pedicure treatment with the same polish, yet each one of us was charged a different price, ranging from $35-$61. Vee, the owner, was extremely argumentative and rude when we pointed out the overcharging. Needless to say, we won't be back and we reported this place to the attorney general's office. read more

Decided to give them another shot. Booked a cut and massage for my mom for her birthday. They text me an hour before the appointment to cancel and asked us to reschedule. Another bad impression. It just doesn't seem like they are there for customers. Maybe it wouldn't bother me so much if I'd had more notice, or if I hadn't had such a bad experience before, but this definitely shows that they are not a place for me to try again. * update: 10 minutes after posting this review, I received a call from them wondering if I was going to keep my appointment...that they had cancelled. When I told her that someone had cancelled, she seemed to become agitated with me for not coming in even though THEY are the ones who cancelled! My suggestion to anyone interested in this place is that you don't waste your time. read more

I got a gel manicure and pedicure with paraffin wax for $75. It's been a couple of days and I have to say it's the thickest layer of gel I've ever had. It's looks alright and there wasn't anything really wrong with the procedures but it was just not worth the price. I've had the same mani/pedi in DC and NC for $60. I don't think I would come here again unless I absolutely needed it. read more

Oasis Spa - Not bad, but really thick. Not my first gel mani either - Day Spas Near Me - South Charleston, West Virginia

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I used their website to make an appointment for a hair cut. When I arrived they said they do not use their website and could not cut my hair that day. Remove the function from the website if it does not work. read more

Terribly disappointing. Customer service among worst I've experienced. Scheduled an appt online an hour and a half ahead of time. Not much time in advance I realize but I was thrilled to see an available appointment for a massage. I arrived five minutes ahead of the appt time to be greeted by a woman who seemed inconvenienced by my presence. She gestured to a hair and told me to have a seat. At 10 minutes after the appt time and after seeing many personnel come and go with no one saying "we will be right with you" or otherwise acknowledging my presence, I went to the desk and asked if someone would be with me soon. A young man responded that they were getting a room ready and asked for my name. He then looked at the appointment register and informed me that the person with whom my appointment was scheduled was off that day and he wasn't sure they could accommodate me. I then received a text informing me that my appt had been cancelled. In hindsight I'm glad I didn't give them my money and I'll never go there again. read more