Able to get an appointment same day and was able to schedule online. I love that. Ken did my nails and did an excellent job!!

Loved this place! Nancy did my nails. They were perfect. The store was clean. They were very busy & took me fairly quickly even though I didn't have an appointment. read more

Nails R Us - My nails! - Nail Salons Near Me - Morganton, North Carolina

This place for a pedicure highly recommended the quality the vibe the atmosphere is all There if you want somebody good get Jackie best one in there also recommend the volcano or jelly spa the 2 best choices we come once a month most of The time and I haven't been disappointed yet if you are disappointed please tell Them before you leave so they can Fix whatever made your experience bad read more

Never again. Had a pedicure and worse job ever. Cindy repeatedly left to go do other things and didn't compete the same thing on both feet. Waste of money and time. read more

$35 for a simple manicure, no gel tabs no acrylics. I do not think it was worth that much but it was right next to the great clips and very convenient. No waiting. He did a good job but again $35!??. Will I go back? No. My bad. Should've asked before I sat down... read more

Nails R Us - Nails - Nail Salons Near Me - Morganton, North Carolina

Best anyone has ever done my nails. I got a full acrylic set and I was not disappointed. Nail techs always have trouble doing my nails due to how small they are and they made them the perfect size and they look beautiful. I have never recommend a nail place before and this one definitely deserves it. Not a long wait either for walk ins. They had plenty or employees so customers did not have to wait. 10/10 experience. They really make sure that the nails look good from every angle. read more

Nails R Us - Nail Salons Near Me - Morganton, North Carolina

I'm not even going to put a star. This will be my last time going here. 3 weeks ago I get my eyebrows waxed and mustache. Well the hot wax burned my lip it was swollen for days when I notify the manager she said my lips were chapped. So I thought today they would've redeemed themselves. I bought my 3 grand daughters and my niece. My niece and I got pedicures. And my granddaughters got their nails painted. Mind you they said they had to have gel because they wanted a heart on each finger. I asked the tech the cost $25 was the quote well she put a heart on all the fingers because the 6,7, 8 year old told her all of there fingers really. So she charged extra . My niece asked for French tip the tip was Black not white oh by the way that was extra too. I got the gel which was $15 more. Total cost $260 dollars it should have been $215. They had enough nerve to ask for a tip. You can go there every day get the same thing done and I guarantee you it's going to be a different price. read more

I hate this salon. I have been many times in the past two years, and they treat their customers really terribly. No accountability, no respect, poor business practices, etc. Family run business but the family members don't care about the business. Staff turnover is unreal, pretty sure that employees working 7 days a week is breaking a federal labor law. It's a shame. I have decided to never go back and will take the time to warn others whenever I get a chance. What goes around comes around! read more

Susan is the best! She's gonna be my nail person to go to from now onshe did what I asked her to do and it came out great! read more

Nails R Us - Susan is the best! She is definitely gonna be my nail person to go from now on - Nail Salons Near Me - Morganton, North Carolina

i absolutely love this nail salon always do my nails so amazing and clean highly recommend read more

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I would not recommend this nail salon to anyone. While doing my nails nancy cut her self and then wiped her blood on my hand. Talk about nasty. She didn't even get up to disinfect. Didn't get new tools or nothing. She was talking about kicking a coworker out like how unprofessional. I had a party of 4 and none of us had a good experience. And to top it all off I had to pay $50 for some bubble nails. The only reason they look decent is because I filed them as soon as we left read more

Nails R Us - Nail Salons Near Me - Morganton, North Carolina

Terrible. Went in for a manicure and pedicure. Had to wait over an hour for them to get started. That in itself wouldn't have been an issue. I didn't ask about how long the wait would be or how long the service would take. What was a problem was that the owner pulled my technician away twice to do a special service for another client. Each time, it was the client she was working on. My services were straightforward and both of her clients came in after I did and requested special designs. I had already expressed that I was in a hurry and needed to leave soon. In my opinion the clients looking for special services should've been the ones to wait. The owner was not even apologetic about it and explained it as simply that they were busy. I will not go back. read more

The most gentle pedicure I've ever gotten. Ask for Sae! Salon is beautiful and spotless. Everyone is super nice.

We overpaid for a horrible job! we called the owner to complain and there was no apologies no refund and no correcting the problem. The lady who did the nails was rude. read more

My mom and I went here to get our nails done before my wedding and were disappointed. A man did my nails and they looked horrible. So, I requested he redo the polish and he freaked out and refused to do my nails. He was very immature and unprofessional about it and raised his voice at another employee, telling her she had to do my nails instead of him. When it was time to checkout, we were charged for gel nail polish when my mom told the lady who did her nails that she wanted regular polish. The lady proceeded to tell her, "you wouldn't have wanted regular polish". If someone states they want regular polish, I'm pretty sure that means they want regular polish. And, if either of us were going to get gel polish, it would've been me as I was getting married. I highly recommend going elsewhere to get your nails done, or learn how to do them yourself instead of giving these leaches your money. read more

Got my toes down and the lady kept saying shit about my toes cause they are little. She made me feel bad about my own fucking feet and felt like she was stabbing me when she was massaging my feet read more

I used to drive out of my way to go here. No more!!!! Under new management and all the new staff sucks! New management cares nothing about the customer only about money. Only go here if you like impersonal cattle call service read more

Absolutely terrible experience. I arrived on Sunday 7 minutes before they were supposed to open and there were already several people being worked on and nobody waiting. I signed into the tablet as asked and they said 10 minutes. I waited 38 minutes until I was attended to. The lady working on my nails (Nancy?) was extremely rushed and the most inattentive nail tech I have ever had. I was interrupted from my nail service several times due to her talking to customers etc. she messed up multiple times and I had to constantly ask for her to fix things. She cut my nails extremely short and curved them into the weirdest coffin shape ever before checking. Typically a tech will cut one nail and make sure it's ok with the customer and she did the WHOLE hand. She did not shape them how I asked and clearly defined to her. Up charged for literally everything. She wouldn't trim a piece of skin off for me and said $5. The only reason I had to go to this place was because no other areas were open on Sunday and I had to get engagement photos done after my boyfriend just proposed. I had no other option otherwise I would have left after 10 minutes. The most disappointing experience at a nail salon ever. Gel was over my cuticles, awkwardly shaped coffin not what I asked for, terrible job applying the tech did not measure the tips and just quickly glued them on, weirdly raised as shown in third picture. On top of this the whole place was incredibly disorganized and the tech was telling people to keep track of who arrived before them for their place in line.. why did we even sign in on the tablet? The most stressful and disappointing experience! read more

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Came in at 710pm the store closes at 8pm. Needed my feet done for a week cruise but the "people who do feet" were allowed to leave early. Tried to call several times and the phone just rang and went to voicemail. Was not offered a appointment just allowed to leave without any service or accommodation. Poor customer service. read more

Had a fabulous pedicure by janavielle!! Impressed with cleanliness and she is a perfectionist in her work! Will definitely be back! The only reason for 4 stars vs 5 was that it took sooo long it's been a long time since it took an hour and half for pedicure but was very relaxing! read more

This place is great!! Very clean..and had great experience with my pedicure and full set of sns nails.will definately be a customer for life! read more

I went in the salon at 10 AM when they opened. There were two workers doing pedicures and one doing nails. Two women were getting pedicures and there was no one else to start on me so they let my feet start soaking.... which I was fine with... well I soaked for 35 minutes, after getting a little irritated I nicely asked how much longer because I had to be at work soon.( knowing it would take another 30-45 min to actually get my pedicure and I didn't want it to have to be rushed and not the get full pedicure experience.) The man replied with we can do you in just a few more minutes. So I sat patiently again... then he goes and gets me a towels and I had no idea what it was for and he said to dry off my feet and says we can see you after work.... WHAT?! After you already waisted 45 minutes of my time to let my feet soak in water. I am a consistent pedi and mani customer, and good tipper for good and just genuine care. It honestly just depends on where I am and what I'm doing and should've stuck with my usual place... but they aren't open on Monday's. I'll never be back and I'll make sure I reccomend all my friends elsewhere. Ever since the new management took over, it's been nothing but ridiculous service. If your in the Morganton area I highly reccomend Nail Time. read more

They told me I HAD to get gel nails right after I got regular polish on my toe nails which made it to where I couldn't get the same color for each my fingernails and toe nails which was very upsetting. They picked the color for me for my gel nails that I didnt want. NEVER COMING BACK. read more

Under new management, still has some of the regular staff. All around great group of people. They take their time, clean, and seems a lot more organized than they did before. Glad I decided to give them a chance. I will definitely be back. read more

Fired most of the original staff (only have a few left with loyal clientele). Also, increased the prices and eliminated perks that made the costs worth it. Like Sarah B. said it's under new management. Not even busy as they used to be. I wonder why? Quality is poor!!! read more

Under new management this place sucks. Nail techs rush you into a seat when you walk in the door but that only pressures you to pick a color. SNS manicure was so thin that the very next day after simply bumping nail against something it cracked. When getting a manicure from old management they would massage hands with lotion & use hot towels, providing a great, relaxing experience for $42.00. New management doesn't do any of that & charges MORE? I have went to Nail R us for over a year & sent people there for a great, worth the money, & time waiting experience. Now I will be on the search for a new salon. So disappointing. read more

The man who did my nails knocked the paint off of them three times and the third didn't even offer to fix it.. The design looks like crap.. I have either nail glue or Acrylic all over my skin.. If it was possible to upload a picture I would.. I paid 30$ and was ripped off.. I'm so annoyed, I have never had someone do my nails and act so careless, he pretty much had my hands in pain the entire time.. But I'm the type of person that just deals with the pain.. But I figured my nails would look better than this!!! read more

Nails R Us - Awful!!! - Nail Salons Near Me - Morganton, North Carolina

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my nails are very cute but poorly done, my friends hated their nails. service was lacking and they were VERY rough. the lotion also STUNK read more

Nails R Us - LOOK AT THE PINKY - Nail Salons Near Me - Morganton, North Carolina

Had a manicure and pedicure. The pedicure was wonderful. The manicure was very mediocre. Different employees did the manicure and pedicure. I've never had a manicure where no lotion was massaged onto my hands. Also the manicurist failed to remove the dead skin. Will find another place to go. read more

In one week, the polish was already starting to chip, and I had polish come off. Do not recommend if you plan on spending $38 on a gel manicure, just for it come off within a week! read more

My daughter and I went in for pedis. They were very accommodating to us. Sam and Rhonda were super sweet and did excellent jobs. Pricing a bit high for service but worth it. read more

I have been getting my nails done at another salon, but came to this one because I was in the shopping center. I needed a repair, fill in and repaint. I got an older gentleman with alcohol on his breath. I should have stepped away, but I didn't think he would be bad. He filed the sides of my nails so much that he tore the skin off the right side of three of my nails. He then sprayed acetone on it and I about screamed at him. I stayed calm and told him that hurt. He just nodded and then did the nails. I got gel polish, which is supposed to last 21 days or more. 2 days later, one nail is already chipped. I will not return, I will just drive to my usual place. read more

Ann is rude and disrespectful to customers and her employes. Ann also believes that OPI is not a quality product and doesn't provide white OPI for the french manicure. She was mad that I asked her to file my natural nails instead of cutting them with her cutters. After the first visit and 2 negative experiences with Ann and witnessing her being rude to others I thought maybe she was just having a bad day. Two weeks later I went back to that salon and Ann was just as rude as she was the first time. I won't be going back again. There are a number of local salons I will try instead. read more

Salon bright and clean. Walk ins easily get served and quickly. They had about 10 stations. Daughter had her first pedi and mani, loved the little girl chairs and the attentive service. Was visiting the area but would use them again. read more