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    Recommended Reviews - Namco Pools

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    Furniturea

    Furniturea

    5.0
    (1 review)
    0.4 mi
    $$$

    This company ROCKS - If there was a six star rating - they'd have it but I can only give them five…read more- sigh. In the process of buying a used bunk bed from a private party who advertised the original retailer make, I needed some care instructions. Frantically attempting to contact the retailer proved futile - they had literally just shuttered their locations, disconnected phones and had a "stale" website. I searched the net in vain until I came across a blog that Furniturea had posted comments stating their manufacturing relationship with the now defunct retailer. I took a chance and sent an email fully expecting that I wouldn't get an answer back. To my total amazement I got a reply within ONE day. Furniturea answered my care question and offered helpful safety advice about how to ensure the bunk bed was as secure as possible. As it turned out the previous owner had not provided all the hardware necessary to totally secure the bed. Furniturea supplied the bolts by mail at no charge. What up? They actually helped a non-direct customer and provided advice and materials. I had to check my email twice to make sure I understood..... Wow.... I am totally convinced that doing business with a real caring business based in the USA is the way to go!! Run don't walk to this company and support them.... I'm planning to buy more furniture from them because the quality is without parallel - the bunk beds are BEAUTIFUL and the service is top notch. They really CARE about their customers! Amazing!

    From the owner: Furniturea is a furniture line produced by KCMF. If you are interested in learning more about…read morecustom furniture pieces or our capabilites, please reach out to us by phone or visit our main site at kcmf.me

    Jordan's Furniture

    Jordan's Furniture

    3.6
    (31 reviews)
    3.0 mi
    $$

    My family and I have had great experiences purchasing furniture from Jordan's. We bought a couch…read moreabout a year ago and a mattress more recently. We worked with two different associates (different departments, otherwise we would have definitely worked with the same people again) and both were helpful, but not pushy. The associates did a great job of answering questions, looking up inventory, delivery dates, and product information. They also gave us space and time to try different options, think about our decisions, etc. Both experiences were very positive and we feel like we got good deals with exceptional service. The protection plans and expected lifespan of the products were also some main reasons we ended up purchasing from Jordan's. The only difficulty we had was that there seemed to be several other "shoppers" who were just hanging out or tire-kicking, which meant we had to wait a few minutes before working with a salesperson. This wasn't a big problem, but it is a testament of the atmosphere. If you have no patience for tire-kickers or kids running around, it might not be the best furniture shopping experience for you. We were fine to put up with it, but it's definitely worth noting. For both purchases, we opted for delivery because their prices are good and it was so convenient! Each time, they arrived within the scheduled window, communicated clearly, were efficient yet took the time to explain care instructions, and were respectful of our home. With the purchase of the mattress, they even removed both the old mattress and box spring included in the delivery!

    My wife and I visited Jordan's Furniture yesterday to shop for a spare bedroom set and two…read moremattresses with box springs. When we arrived, we were greeted by an employee who initially seemed interested in helping us. As we walked through the bedroom showrooms, we didn't immediately see what we were looking for, and the employee began trailing behind us with noticeably less engagement. Before long, she was on her phone and no longer paying attention. When I turned to ask her a question, she had disappeared entirely. We continued on our own and eventually found a set that might have worked for us, but there was no one available to assist. At that point, we decided to leave and return to one of the other furniture stores in the area. As we were walking out, we saw the same employee enthusiastically greeting another couple, while completely ignoring us. The lack of attention and follow‑through cost Jordan's a very significant sale, and unfortunately the experience was poor enough that we won't be returning. On the other hand, our experience at Furniture Superstore was the complete opposite, attentive, helpful, and professional. We purchased everything we needed there.

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    Jordan's Furniture
    Jordan's Furniture
    Jordan's Furniture

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    Furniture Superstore

    Furniture Superstore

    1.6
    (91 reviews)
    2.8 mi
    $$

    Our experience here was short and sweet so I am giving this place 3 stars for now and will update…read moreas more experience lends itself. We have had to buy minimal furniture as most of what we had we got as single folks and it is still in good, usable condition so we are not often in a place where we need to go pick out furniture or beds or anything of the sort. Don't get me wrong, if I had the money, my whole house would be done over. When you walk in, the place is set up as a maze, as you would expect, to wind you around as many furnishing offers as they can get you near. A sales person will promptly join you on this journey and be your guide. I give credit to our sales person who asked what we wanted, we said a bed, he took us there, gave us enough info and asked just enough questions to get us to the right area and let us lay down and roll around on the beds while he stood to the side and let us figure out what we wanted. MUCH APPRECIATED. We ended up pointing out the bed we wanted, he took us to the desk where a nice lady rang us up, we paid, and we choose to pick the bed up ourselves. We got a call two days later that our bed was there and off we went to grab it. I was slightly put off by the guy who said "Are we expecting you?" when we walked up to say we had called to pick up our bed. To me, nicer and friendlier words could have been used, maybe I am nit picking, but we did say we had called. At any rate, we drove to the load dock, the guys helped slide the bed on top of my truck, we strapped it down and off we went. The experience was pretty painless, but also not stellar or stand out. I can't say much about the prices, we didn't comparison shop. We had decided that morning that the bed we had needed to go and we happen to drive by this place and they were having a mattress sale and in we went.

    The owner sold us on the furniture because it was made in the USA. Since the purchase the frame is…read moresticking out the back, a spring is sticking out the back and underneath the cushion has ripped. I have been in touch with customer service for over a month and according to the service manager they have a "third-party technician, and unfortunately the transition has not gone as smoothly as anticipated." They've asked us to be patient and understanding. I emailed them on June 18th and have not heard anything back and here it is July 6th. POOR CUSTOMER SERVICE. I should have bought my furniture at Bob's. I've never had a problem there, but wanted to support local business.

    Photos
    Furniture Superstore
    I ordered this design in a couch and ottoman with pillows Both items went to different warehouse (they didn't keep track of where they were)
    I ordered this design in a couch and ottoman with pillows Both items went to different warehouse (they didn't keep track of where they were)
    Same chair.

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    Same chair.
    Pottery Barn

    Pottery Barn

    1.9
    (12 reviews)
    3.0 mi
    $$$

    Despite coming to the mall quite a lot we had never gone into Pottery Barn. We recently saw someone…read moreon social media who visited a Pottery Barn and saw all their fall festive decor. This was all my wife needed to see to make plans for a visit here. Since we were in the mall area and the place we needed to visit was open quite yet, meant we had time to come here. The store is quite large with many different set ups with a large variety of house decor and furniture. They also have a lot of the fall decor we saw. Including Halloween mugs, candle holders, pumpkins of all sorts; candles, fabric pumpkins, napkins, and more. Besides seasonal offerings you can find lots of lamps, silverware, plates & everything you could need for table settings. Every worker we encountered welcomed us in and offered any help if we needed it which was nice. Price wise I would say most of them did go for higher range but it did seem most things were nice quality. I assume you could find some of their offerings elsewhere for cheaper so maybe do some searching before you purchase. Lastly I will say we did have a better experience than other reviews left for here. Overall a solid spot to browse some festive seasonal items but prices may be high.

    Right now I am EXTREMELY DISAPPOINTED in the Pottery Barn/West Elm/William-Sonoma brands…read more Pottery Barn held a return for 5 days without checking it in, this was done by customer service, ONLY because I called. AND now I have to wait another 3-5 days for my refund, after the return had already been received 5 days prior to my call. Will definetily think twice before purchasing/ordering ANYHTING from any of these companies again.

    Photos
    Pottery Barn
    Lamps
    Lamps
    Halloween Decor

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    Halloween Decor

    Namco Pools - hottubandpool - Updated July 2026

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