What an amazing showroom of furniture and decorating needs! I especially enjoy that it's REAL wood…read moreand the option to stain to your preference. When we went we already knew what we wanted from browsing their online site, but we did a quick spin around to see if here was a better option. When we decided the online entertainment center that we viewed online was what we wanted we did a closer investigation of the item. We soon realized we would want additional holes in the back for wires. When we approached one of the sales rep about our question we were assured that they could make that happen right then and there. While we did another spin around the store the nice man took the center to the back of the store and made perfect 2 inch holes exactly where we wanted them. They even brought the item out and loaded it into my car for a hassle free experience. Too bad they didn't want to follow me up the interstate toy house to bring it up a flight of stairs and rethread all the wires. ;)

Gorgeous store with many unique quality made items. Did some comparison shopping before purchasing…read moreand prices were better than the other stores. Delivery was very fairly priced and extremely fast.

TERRIBLE customer service!!! Buyer BEWARE! HORRIFIC EXPERIENCE!!!…read moreBought several items at our visit in 10/'25 & talked into the cc "since no fees if paid in full in one year". ALL info was incorrect!!! From the billing & shipping address to items ordered. Dining chairs had stains & were told the complete set would have to be returned by a very rude cs rep, rather than just exchanging the stained ones. Still waiting for items in January which were promised to be delivered with the others - contacted at least 5-6 times and given incorrect info again, over & over!!! Still have not rec'd 2 items in 1/26. This was a complete NIGHTMARE!!!!! Scarborough ME

I bought 2 recliners with their Goof Proof Warranty and still haven't gotten the recliner fixed…read more The lever to put up foot rest broke. Went through alot to get appointment. Technician didn't show up. Left messages. Called Bobs but they said it has nothing to do with them. I'm sorry but you sold me the warranty, so it does reflect back on you when the warranty company is not showing up to fix recliner. unhappy customer

Despite coming to the mall quite a lot we had never gone into Pottery Barn. We recently saw someone…read moreon social media who visited a Pottery Barn and saw all their fall festive decor. This was all my wife needed to see to make plans for a visit here. Since we were in the mall area and the place we needed to visit was open quite yet, meant we had time to come here. The store is quite large with many different set ups with a large variety of house decor and furniture. They also have a lot of the fall decor we saw. Including Halloween mugs, candle holders, pumpkins of all sorts; candles, fabric pumpkins, napkins, and more. Besides seasonal offerings you can find lots of lamps, silverware, plates & everything you could need for table settings. Every worker we encountered welcomed us in and offered any help if we needed it which was nice. Price wise I would say most of them did go for higher range but it did seem most things were nice quality. I assume you could find some of their offerings elsewhere for cheaper so maybe do some searching before you purchase. Lastly I will say we did have a better experience than other reviews left for here. Overall a solid spot to browse some festive seasonal items but prices may be high.

Right now I am EXTREMELY DISAPPOINTED in the Pottery Barn/West Elm/William-Sonoma brands…read more Pottery Barn held a return for 5 days without checking it in, this was done by customer service, ONLY because I called. AND now I have to wait another 3-5 days for my refund, after the return had already been received 5 days prior to my call. Will definetily think twice before purchasing/ordering ANYHTING from any of these companies again.

This company ROCKS - If there was a six star rating - they'd have it but I can only give them five…read more- sigh. In the process of buying a used bunk bed from a private party who advertised the original retailer make, I needed some care instructions. Frantically attempting to contact the retailer proved futile - they had literally just shuttered their locations, disconnected phones and had a "stale" website. I searched the net in vain until I came across a blog that Furniturea had posted comments stating their manufacturing relationship with the now defunct retailer. I took a chance and sent an email fully expecting that I wouldn't get an answer back. To my total amazement I got a reply within ONE day. Furniturea answered my care question and offered helpful safety advice about how to ensure the bunk bed was as secure as possible. As it turned out the previous owner had not provided all the hardware necessary to totally secure the bed. Furniturea supplied the bolts by mail at no charge. What up? They actually helped a non-direct customer and provided advice and materials. I had to check my email twice to make sure I understood..... Wow.... I am totally convinced that doing business with a real caring business based in the USA is the way to go!! Run don't walk to this company and support them.... I'm planning to buy more furniture from them because the quality is without parallel - the bunk beds are BEAUTIFUL and the service is top notch. They really CARE about their customers! Amazing!

From the owner: Furniturea is a furniture line produced by KCMF. If you are interested in learning more about…read morecustom furniture pieces or our capabilites, please reach out to us by phone or visit our main site at kcmf.me

I've been in a couple times and was hoping for a better experience when I went in today. I don't…read morelike to be tracked like prey when I'm walking around a store. If I tell you I'm just looking then I need you to leave me alone. Instead, I'm followed around the store like I'm going to steal something. I can assure you that's not the way to get a sale from me. I can see why you're writing is so low. I'm looking to furnish a 5400 square-foot brand new house. Unfortunately, you lost out.

Absolutely terrible experience at South Portland store. Bait and switch sales tactics and then they…read morerefuse to return calls after the sale. The store manager either never works or hides in the back as they say he is never there when you call. Avoid this business.

Home Goods is a store that you may go to with some idea of what you want and are looking for. By…read morethe time you leave you may or may not have grabbed what you intended to. But at the same time you could very easily leave with an absurd variety of things that are surprisingly sold in the same store and if you aren't careful spend a small fortune. I mean there is a reason for awhile there was a trend online where people film videos asking a friend if they had "fill in the blank bizarre item" with friend then showing said bizarre item that did actually exist here. My wife and I enjoy coming here for spotting the absurd things they have for sale but also do find useful buys as well. Some of the stuff I am unsure how it ever sells though, like some of the pictures I have added. Prices can be hit or miss with some good deals but some prices seem overpriced. This is a store where some items even have their price versus what the typical retail price would be. I am skeptical of these due to the fact they could make up numbers to make it seem like a deal. If you are a fan of seasonal based items you will find a lot here with right now being fall versions of everything you can imagine. Honestly a store visiting even if you are just going to browse, you will likely find one oddity you want to buy. Be warned though this place also frequently has extremely long checkout lines especially close to the holidays.

So HomeGoods is just a Christmas Tree Shop, right? I read somewhere on Reddit that people consider…read moreit a "treasure hunt": the inventory is always changing, so people find gems and buy them on the spot because they're unsure if they'll ever see them again. But the stuff here is so generic, I don't know how that can be true. It's full of home furnishings like lights, mirrors, rugs, throw pillows, bedding, and various furniture, kitchen products like cookware and dinnerware, wall art that seems like it's printed from stock photos, loads of cheap seasonal decor, and very random food like chocolates you've never heard of, off-brand hot sauces, and random pickled produce. And there's stuff absolutely everywhere, quite literally overflowing from bins. For me, all I see here is store full of things that will eventually end up in the landfill. As a person who is overstimulated easily, errs on the side of minimalism, and makes purchases intentionally, this is not a shopping experience for me.

Meh, garden center is an exaggeration. Not a lot of stock in really anything. Huge space feels…read moreempty. No prices to be found on the soil, hardly any prices on products themselves. I think this place caters more to indoor hydroponics for weed, which is fine but just wish it was more upfront. Could use a great garden center in Portland now that risbaras is dead.

Weeks ago I went into Urban Garden Center on Warren Ave to get a pesticide and when I walked in,…read morethere were NO employees wearing masks. Seven employees working, no mask in sight other than the one that was covering my mouth and nose. Many employees were so close together that their arms were touching - still, no masks. I reported the business to the City of Portland, and the health inspector that called me back did let me know that he paid a visit to UGC and, again, no masks were being worn by five employees that day. I drove by a few days ago, and due to the elevation of Warren Ave in regards to where the store is placed, I was able to look inside. Lo and behold, despite Portland's health inspector paying them a visit and speaking with the manager and employees, I saw multiple employees without masks in the few seconds I was able to look in the store while driving by. If you value your health and the health of those you love, avoid this place at ALL COSTS. Support stores that care about their customers enough to wear a mask (seriously - it's not THAT hard!), give quality customer service, and of course, a store whose manager isn't aiming to work at and maintain a super-spreader location. I will never be back, and I will continue to urge everyone I know to steer clear of this establishment.

Went in to look at pools and pricing and met Eric. We have been using Intex pools for many years…read more The trouble to put them up and take down every summer got tiresome. We looked at the most inexpensive pool and found it was similar to the Intex.Didn't have to take it down, but wasn't very attractive and was the same depth. The next pool up was far more attractive and deeper. Eric explained the benefits and the pump system. We were impressed especially since it was almost half off. Eric hooked us up with 2 contractors for the pool. One was for the installation and the other was to electrify it. Our timing was perfect, the contractors arrived the first week of June, and we were using it the following week! Eric was great, and made the experience seamless. He was also very helpful, when a small problem occured, and helped us to resolve it quickly. If you are considering to buy a new pool I would go and meet Eric, he'll guide you to the right one.

Jerry is always there to help, he knows where everything is, and is very knowledgeable. I have…read moreshopped here for years, and have always been satisfied.