I had a wonderful experience working with Jenny to help me make my son feel celebrated on his…read morebirthday. I wish I could have wandered around the shop to make my own choices from their copious options but since I am a few states away, Jenny helped me out. It was a fun process and my son is happy. What else could I ask for? Thank you Jenny!!

I work in Sales and always looking for a nice gift for partners, clients a event raffles. I have…read morebeen working with Jenny for the past couple of years and if there is level above VIP, that's the service you receive with Jenny. She is so helpful even last minute baskets and delivery available. I would recommend you all to have Jenny on speed dial for all future gift purchases.

I am extremely disappointed with my experience at this baby store. I walked in trusting the…read moreknowledge and expertise of the staff and specifically explained that I was looking for a rotating car seat that my baby could use from infancy through toddlerhood. The employees recommended the BabyArc car seat that was on display. I loved the colors and even did a quick search for its safety ratings, which looked great, so I purchased it based on their recommendation and assurance that it rotated. Fast forward to now, when it's finally time to install the seat, I carefully read the manual and discovered that the car seat does NOT rotate as I was promised. I immediately called the store to explain the situation, but instead of trying to make things right, I was told that because I received a discount, the sale was final and no refunds or exchanges would be allowed. I understand stores have policies, but this was not a case of buyer's remorse, it was a purchase made based on incorrect information provided by their staff. Parents rely on baby stores for accurate guidance when purchasing important safety items for their children. Unfortunately, I feel misled and unsupported.

I've heard from some senior family members that I wasn't an Ideal Baby, but at least they didn't…read moreshove me on The Disney Club (Idol baby), and at least I have good vision in both eyes rather than an Eye-Dull Baby. I heard from a couple of different people including one of the other reviewers on here that this was a baby store that had a Cuban flavour to it, and I thought that sounded pretty cool, so since we didn't have much to do, and my baby has nieces and nephews to think about, we stopped in here and had a look. It does indeed have a Cuban flavour! Some of the items aren't too cheap - a couple of the employees didn't seem to like us being in there considering the way we were dressed and how oily I was - but generally speaking I would say this is a pretty cool and different little baby store and I appreciate it.

Fabulous store with incredible upscale (reasonably priced) items. Baby and children gifts,…read morehousewares, etc and they embroider and personalize everything. Extremely helpful and knowledgeable staff and when they wrap your gift, you will love it!!

Great service and great work. A pleasure to work with and super accommodating. Definitely recommend…read morefor embroidery or practically anything.

The stores website is wonderful with a lot of variety (www.thebabyplanet.com). Ever since my…read moresecond pregnancy it's been almost impossible to visit their store (as well very nice). However, they carry everything on their website. Compared to other baby stores online they have the most inventory from high end products to less, at a very economical price. Check it out yourself! Thought this information would be helpful for mothers like me with little or no time to shop.

We just went to this store and Lucas, one of the store representatives, spent over an hour…read moreexplaining in detail and very thourough, all the brands and its options, to build and unbuild the strollers. He definitely has a vast product knowledge, as well as a very polite service. We did not know anything when we arrived, and left with a lot of knowledge and information sent by him to our email, to come back once we decide which one is the most convenient and effective for our case.

We literally flew into Miami from ATL just for the day to visit Bambi Baby, and it was 100% worth…read moreit. Jennifer gave us an absolutely exceptional experience... knowledgeable, patient, and incredibly thorough. She took the time to walk us through cribs, dressers, and gliders. Meeting Enelio was the icing on the cake. Learning all about strollers & car seats, making sure we truly understood the differences and what would work best for our lifestyle and space. Enelio is doing a wonderful job coaching his team! There was zero pressure, just genuine care and expertise. We left feeling confident, informed, and excited about our decisions. If you're expecting and want hands-on learning with someone who truly knows their stuff, ask for Jennifer. We'd make the trip again in a heartbeat!

Awful customer service and false advertising! I would discourage anyone to work with this vendor…read more There are plenty of vendors that are far more reputable than this one. Had an absolutely ridiculous experience with this vendor and plan to never use them again.

I placed an order for stadium cups and they came out great! I received so many compliments at my…read morebabyshower. I even received them days before my delivery date. I'll definately be doing business with them again

Absolutely beautiful designs. The materials are stunning. We bought a traditional coming home…read moreoutfit, towels, mantilla, socks, and little hats. The quality is outstanding and very delicate and lovely. The employees were so patient and showed me multiple versions and colors and options. All at a great price it was truly special to pick items out for my little girl. Will return.

On 05/24/16 my spouse and I visited Baby Elegant in an effort to possibly resolve an issue with a…read morespecial order blanket that we purchased back on 03/14/16 prior to our baby's birth. The issue was noted when we washed one of the (2) blankets and noticed the strings were loosening on one of the blankets. So as stated we visited the location so that we could express our concern. The lady at the counter would not allow my spouse to explain the problem and automatically blamed us for the defective product. The employee would not even examine the blanket for herself. The employee was very argumentative and stated that all items must be hand washed, our blankets did not have any type of instructions on how to care for them neither did the receipt describe otherwise. The blankets in question were not ruined we just wanted to be reassured on how we can have (1) of them possibly rethreaded? Unfortunately the Lady working the counter chose not to listen to the customer but rather argue and blame us. There were "Red Flags" from day one when we placed the order, since that day our blankets were over 10 days late and we never received a call from them, we had to contact the store and they told us their sewing machine was broken and that is why there was a delay?? A phone call would have been nice! More so the older gentleman who placed the order indicated that once the blankets were washed to not be concerned on how wrinkled they get but to make sure to have it ironed. Not once did he state they should be hand washed. On 05/24/16, The older gentleman was also there and admitted to us that he did not indicate specifically on how the blankets should be washed. Both women and older man were extremely disrespectful to my spouse, our new born baby and Myself. I was in total disbelief. I apologize for such a long review but we have never had such unprofessional interaction from a store that should be more mindful of their customers. The store sells what appears to be very nice Spaniard fabric clothing and other apparel and accessories for babies but as for the customer service and overall treatment you might as well go to a store front in the slums of Miami! Horrible experience! Stay away. They will kill you with kindness at first but once you give them your hard earned money don't expect them to help you with any type of exchange or return. We were not looking for a refund or a new blanket all we were looking for was a way to help fix the product and we were not given the opportunity to explain that to the people working there.

European quality dresses made by hand. If you are looking for a party dress for your child or want…read moreto dress your child in the very best clothes, this store is a real treat for Miami. They specialize in communions and special events. They have an entire back room dedicated to clothing for special events. Also the most beautiful leather shoes in various colors. My daughter's first shoes were purchased here. The very best in quality and style. I have been in the store when famous people were shopping for their children. I have seen dresses like these in Paris and Barcelona. I am so glad they are here. It is so nice to have a store that brings such class to the neighborhood and also to children's clothing. I have come to know the owners (Alvaro and Alfonso) well and when I walk through the door they always ask about my daughter. I have a trunk filled with dresses from their store and they are truly keepsakes. We have made it a tradition to come here. What a treat. Located on busy Coral Way. Meter parking.

Beautiful dresses, good quality and exclusive, and very nice service. Be prepared to spend…read more$600.00+. Unlike other places that let you pay half when you make the purchase and complete payment when you pick up the dress, Peter Pan requires full payment at the monent of purchase.