The entire office is amazing. My hearing aid was fixed, no charge. The courtesy and…read moreprofessionalism is such a nice experience. I love Hearing Care of Carson City.

I have had other audiologist give me devices that frankly, didn't work. I was referred here thru my…read moreinsurance. Five Star care, five star devices! I am so happy with this company. I didn't realize how deaf I was getting. "What? What?" My world opened up again. If you need them, I recommend Dr. Mark Weeks. Took the time I needed with training me on my devices. The audio test was thorough and the admin staff friendly and caring.

First of all, Sierra Nevada Hearing Aid Center IS NOT associated with Dr. Paul Manoukian's office…read morewhich is the main clinic in the building. I went to SNHAC because their office shares the lobby with his office and they sell Starkey hearing aids. I bought the Livio 2400 AI hearing aids in 2020-$7600 thinking they would do everything the specifications promised. The first thing I learned was - the hearing aid features are only as good as the people programming them. Although I have had battery issues with my Livio's since the beginning, the hearing aids, in general, performed as told WHEN PROGRAMMED PROPERLY. During the first three years, adjustments don't cost "per visit" and you are cared for with a smile until you present with too many adjustments or battery replacements. Your "warranty" will expire in three years and it will cost you $741+ to have them serviced and then pay for every visit after. You will be charged a "set-up" visit when your renewed aids come back, $65. If you need an adjustment after that, you will be charged another $65. Great, especially on a fixed income! These charges are not unique in the world of hearing aid merchants, but it's something they don't emphasize at the initial purchase. Have a problem after the warranty expires? You will be told that your hearing aids are "four years old" as if the care you gave them didn't matter because to them, it doesn't. They stay in business by selling you new devices because yours have upgrades that are no longer supported or they are just plain obsolete... Sounds like a cell phone right? (Speaking of which, iPhone and Android are coming up with reasonably priced hearing solutions for people like myself.) My point is, when I have a problem with a high-end, high-cost item I have purchased, I expect service with a smile and genuine concern for my satisfaction and health. I don't expect the receptionist to act like I interrupted her break or like I'm on an outpatient visit from the sanitorium. I don't appreciate the giggling in the back and sour attitude over the counter. I need help to keep my hearing aids going as long as I can now that I'm on a fixed income. I'm fed up with this office and finally called Starkey to file a complaint (800) 328-8602 and let them know what my experience has been with Sierra Nevada Hearing Aid Center and to please suggest another Starkey provider in the area. Done. They took my device S/N's and offered to help me over the phone. However, one of my devices is on it's way back to the factory - again. The company also gave me a number for Starkey that can give assistance to qualified parties for the purchase of new hearing aids, (855) 686-2202. The office audiology visit was pretty good and is the reason there are two stars instead of zero. The Starky company was concerned about their product performance and my problems over the four years - five stars for them. I have not cussed or yelled at the receptionist. Perhaps it's just bad chemistry? Regardless, my purchase is one among many that has paid your salary and kept your door open. I don't like leaving bad reviews for local businesses but four years of "hassling to hear" has done me in. Shop around and decide for yourself.

My husband finally consented to having his hearing tested. From the appointment desk to the fitting…read moreof the hearing aid, he was treated with respect and all questions were answered. We opted to pay a little more out-of-pocket than our insurance covered, and are completely happy.

I have known that my hearing has demolished over the years. Mostly due to my past career. I went to…read moremy hearing center and I have to say I was impressed. The exam was very thorough. They took their time with my test and then showed me my results. And yes I found out I had lost a lot of my hearing. There was no high pressure to get my hearing aids. So I got my hearing aids and I could not be happier. Their service is great! So I highly recommend them to all of you who are looking to get hearing test or aids!

Very misleading information. The technician refused to use my insurance but insisted on his own…read morefinancing.

Was unsure when I made my appointment, but Irene is amazing! Helped me and my wife understand what…read moremy issues were and how to correct them. Ongoing care is wonderful! Recommend making an appointment if you have hearing issues.

No one has been working in office for over a week. My 74 y/o husband with alzeimers cannot get his…read moreaids repaired. Bad business!!!!!!

I was so pleasantly surprised with this doctor. It is so rare these days that you find a doctor…read morethat is not only knowledgeable but kind and is empathetic. He is very thorough, listens to his patients, and spend time with you. He truly is a gem. You are a lucky patient if you get to see this man.

Highly recommend Dr. Manoukian! I got my second opinion from him on my nose due to not being happy…read morewith the first doctor I saw. He was GREAT! Very kind, knew his stuff. He did the cauterization right after looking at my nose and finding the issue. Very happy with the care received.

I am glad I am able to finally be seen by an ENT for some of the health related issues I am having…read more Right away during my visit, I can tell Dr Romaneschi really knows what he's doing. His office and staff were super friendly and make you feel welcome. I look forward to working with Dr. Romaneschi as I have more visits to come. Thanks for getting me on the right track for some improvement.

I had a very poor experience with Dr Romaneschi , Poor follow through and inattentive. I felt…read morebasically blown off. Fortunately with a new Doctor followed up the cancer I had was found and treated.

If you are in need of evaluation and treatment for hearing and / or balance issues, consider Silver…read moreState Hearing and Balance. The staff is professional, proficient and personable. Dr. Richard Johnson and Danielle Tesmer have seen me over the years. The facility is spacious and clean with a nice, clean waiting room. They have excellent equipment for tests. Procedures are explained before they are done and results are reviewed so that on can understand well and ask questions, if needed.

Easy experience for my kiddo who was only 5 at the time of visit. Friendly staff as well.read more

Very professional office with pleasant staff. The doctor and his front office people were great…read more Dr. LeMay gave a comprehensive exam and provided information about the type of hearing aide that would work best for my situation. I had a positive experience with this group and will continue to see them for any future hearing needs.

I am 80 and have poor hearing. I had tried Costco hearing aids which only helped a little but…read moredidn't help around the house listening to my wife. Lemay did a very thorough hearing test and a great job programming the hearing aids. Now I hear my wife clearly. They were expensive but worth it.