They are EXCELLENT! The lady at the front was super sweet and empathetic to what had happened to…read moremy daughters senior prom dress by a different place. She even put a rush on fixing it and the cost was very fair! Didn't even charge extra for the rush! The first place cut off the "horsehair braid" from the bottom of the dress to shorten it and it made the dreas look COMPLETELY different it akmost looked pleated. The other place said they couldn't fix it so we took here to Lee's Tailors and they fixed it which made my daughter so happy and relieved which made me happy and relieved lol. We have two more future prom girls and will definitely be bringing their dresses, as well as any other tailor work, to Lee's without question!

Alterations on husband's suit for our daughter's upcoming wedding…read more The staff is friendly, courteous, and skilled. Their prices are fair in accordance with the quality of the worl.

I went in and brought my new pantsuit. They didn't even have me to try it on. He just felt the…read morefabric and said no we can't help you. Customer service could use a tuneup. I'll do business with another alteration shop.

I had a hole in my stretchy pants and they fixed it up real nice. Hard to tell it was there in the…read morefirst place. 10/10 recommend. Great staff and great customer service.

Super rude. I left! Asked when I needed them by. Told her…read moreshe said no. Not till the end of the month. Didn't ask if that was ok or even if I still wanted them done. Obvious she didn't want the business!!

Great tailoring, very nice owner! I have been going here for…read more2 years, oh 3 years. I'm happy I found Jeni's :)

This is my experience with Just Sew. When I received my…read moredresses, the "seamstress" had placed pins in all four new dresses creating holes and tearing the fabric. The hems were also misaligned. When I addressed these issues with the owner he was very rude. Insisted they could "steam" the holes out. When asked why they had pinned sticky notes onto the front of the dresses (creating holes) the response was "you know very well why" No. I do not know why a person hired to alter a dress would deliberately damage the fabric. I am posting photos of the dresses I received and the damage that was caused by this store. Very disappointing.

I had a disappointing experience here with the new ownership. I went to pick up my leggings after…read morealterations and paid, but before leaving I noticed the threading had been done incorrectly. I brought it to the owner's attention immediately and was told they would fix it. I then had to wait around for about 20 minutes, only to be told they still needed more time and that I would have to come back the next day. While I am waiting, I am hearing the owner get defensive with another patron regarding black spots on her white dress that were not there when she dropped the dress off. The lack of accountability for the inconvenience was frustrating. When picking my leggings up for the second time, I asked if there could be any sort of partial refund or discount since the work had not been done correctly the first time that I had to point out, and required multiple trips, but she refused and got quite defensive at me, similar to the day before with another patron. In the end, the issue may have been corrected, but the overall customer service experience was poor. I will not be returning.

I had my clothes altered here for a solid 3 years. I only recently switched to a place closer to…read morehome- However I think the ladies at this place beat out the others. Not only do they do the best job I have ever seen in altering clothes down, they do a tremendous job with blue jeans and the "New York" hem. Turn around time is about a week, though they will rush something if you need it. I have had jeans done, pants hemmed, a formal dress shortened and straps tacked, and skirts taken in. This said, It was VERY easy to go in and spend $80.00. I guess you really have to pay for the quality, but you most certainly have peace of mind about how your garments will turnout.

Really excellent service. Came in with a bridesmaid dress with just two days until the wedding and…read moreshe altered it no problem. I needed about 8-9 inches off the bottom of the floor length dress and it looked perfect when I got the finished product. It was only $50 too which I thought was great considering the short notice and time until the wedding. Very pleased with this alteration shop and will return with any alterations or alteration emergencies.

Fantastic Workmanship! I recently moved to the area. I found Sandra online and I am so happy I did…read more An amazing seamstress is hard to find. SCORE! I am 5'2" and always need to have my pants/jeans hemmed, plus other alterations. I have been to her several times already and she does beautiful work. I highly recommend her A+++

This place is wonderful! I have taken a number of nonconventional items here to be fixed and was…read morealways accommodated and they did a fantastic job! Currently they have a custom monogramed overnight bag with a ripped strap that is being stitched and fixed. I have also brought them a stuffed animal that is basically a family heirloom to be whipped back into shape and it looks as good as new. I have friends that also bring their alteration needs here and everyone always has a great experience.

Spoke with Barbara last week. She tells me they open at 9:30. I am sitting in the parking lot along…read morewith two other customers in their cars. Now three. The sign on the door says hours are 9:30 am until 5 pm on Thursday. But no one answers the door or the phone number listed. When you call you get "vmail has not been set up yet" and a text message does not go through. Terrible. You lost this what would have been first time customer. I am off to Nancy's Alterations. They answer the phone and open when they say they will be open:)

The people are very rude! If you don't speak fluent Spanish I wouldn't even bother going in or at…read moreleast bring a translator. The best you get in there is choppy English and when I phoned in my friend who is fluent in Spanish the main lady was very rude and said "no have here speak english" pointing to some lady sitting in a chair. She destroyed the bottom of my daughters dress for her Senior prom took away the flow and turned it into almost pleated when we needed it shortened. When we went back to see why and if it could be fixed she immediately blamed my daughter for the mistake saying she told her this would happen. She said a lot of stuff and then my friend translated back to me and none of it was "sorry for the confusion lets see what we can do" It was all "I told her it would ruin the dress"...etc and she did NOT tell her, my wife was there during the conversation the part they understood. She said there were two ways to do it one would cost xyz the other would cost xyz. Never did she say it would change the dress completely! DON'T waste your time in here. We took the dress to Lee's Tailors at Haywood Mall and the lady there is SUPER sweet and empathetic to the situation. She explained why the flow changed and that we should have had that explained to us before the work was being done. She made it seem like they could fix it and that they would put a rush on it because my daughters prom is Friday at a very fair price. In other words excellent customer service. We have two more daughters with future proms and the new place will get all of our business.

Brought in a cotton dress to be taken in at the top. It wasn't right the first time so we had to…read morefit it and do it again a second time. When I came back to pick it up, she had me try it on in a fitting room towards the back and that's when I realized this place is covered in mold. I was horrified. I explained my concerns to her and she didn't seem to care. My dress was here for a month. I still paid because I knew it took her time for the alteration but I'm not even comfortable wearing the dress now knowing the risk of mold spores in fabric, even after washing it.

I stopped to get a repair to a pair of trousers. There was one lady in at the time, and she was…read moreeating her lunch. She was very polite and took time to see what I wanted done -- a very minor repair. She told me to have a seat, and she went to her machine and did the repair while I waited. Moments later, the repair was done, and her charge was so low I added more to it, thanked her, and went my way. I highly recommend them. I'm sure other more complicated alterations may require leaving items for later pickup. I believe you'll be pleased with their work.