Simply a flawless experience. From the fist phone call to the timely service and knowledge needed…read moreto fix the issue, Daphne was amazing and did everything we could've asked for. Highly recommend

I would not recommend this repair shop based on my experience…read more I had my iPad screen replaced, and less than two weeks after the repair, a line appeared down the middle of the display. I contacted the shop immediately, and they acknowledged that the screen was defective and assured me they would repair it under their warranty. Unfortunately, it's now been almost two months, and the issue still hasn't been resolved. I've been given repeated excuses and delays, and more recently they've stopped responding altogether. It's extremely frustrating to pay for a repair only to end up with a defective screen and then have to chase the business for months without any resolution. Good customer service doesn't end once payment is made. Standing behind your work and honoring your warranty should be a priority. Based on my experience, I cannot recommend this business.

Amazing service and affordable prices! Mario will help you with your needs and always answer any…read morequestions you may have.

Diego went above and beyond excellent customer service…read more A++++++++ Service CUSTOMER FOR LIFE!!!

Used to take my iPhones here. Need a battery replacement. Called multiple times yesterday and no…read moreone picked up the phone. Yelp said they open at 10 am today. Stayed until 10:10, called a different phone repair place and they picked up right away, so I'm going there instead.

Luis did excellent job and fast, great deal. He worked pretty fast and found solution David storeread more

Great pricing and was able to make the repair in less than half an hour--what more could you ask…read morefor...?

Nice work, prompt response. Recommended good price for replacing back glass iPhone 13 Pro Maxread more

I called tech mended for fixng my samsung battery and service was excellent. I really recommend…read moreanyone to use his services. He is a one man show with a lot of connections. He has been in the industry 15 years. Tambien ha la espaniol, felix es muy bueno. Solo recuerda que el hace todo. Tienes que tener paciencia con el. El hara lo mejor que pueda y siempre sera sincero contigo.

Every time I come here, Joel comes to the rescue very helpful and honest. Great customer service,…read moreaffordable prices. I have recommended to many of my friends.

I went to boost mobile at this location and i couldn't be any more happy. From the moment my friend…read moreand I walked in we were helped by Jose. This guy was so helpful and insightful and patient with my non electronic savvy self. Thank you so much for being patient and teaching me on what I needed help on. I will see you soon when I go lay my bill! 5 star service ALL THE WAY!!!!

I wish I could give zero stars, but to leave a review, I have to select one star…read more I brought my MacBook Pro to uBreakiFix in Miami Lakes for a software loop issue, hoping their positive reputation would mean I was in capable hands. The original problem was purely software: the machine would power on, show the Apple logo, prompt for an update, and then restart into internet recovery and repeat that cycle over and over. Crucially, the computer did power on. When I picked it up the next day, I was told it couldn't be fixed because it was more complicated, but when I got home, it wouldn't even turn on. I discovered the battery was disconnected and a securing sticker was missing. When I questioned them, they admitted to opening the machine, which felt dishonest after they'd initially said they hadn't. While they may be proficient with other devices, I cannot recommend them for Apple products based on this lack of transparency and care. Thank you for your response, but an apology and a warranty offer do not fix the lack of honesty and professionalism I experienced. To provide more context, I discovered the issue on Friday after your business had closed. I called on Saturday, and I was told there was no time to look at it and that I should bring it back on Tuesday because Monday was a holiday. After bringing the MacBook back on Tuesday, I called around 5:30 PM to check on the status. The person at the front desk told me it was ready to be picked up, meaning it would be returned in the same condition I brought it in--with the software loop problem, but still powering on. Shortly after I mentioned in a comment that I might take the device to Apple, I was suddenly told to wait a moment, and the staff then came back to say it actually wasn't ready after all. This kind of conflicting information only reinforces my lack of trust in your service

DO NOT USE uBreakiFix - They Broke My Phone, Lied About It, and Now Are Illegally Reporting a…read moreDisputed Debt! You are absolutely right. My apologies for the misinterpretation of the credit report information. I mistakenly conflated it with the issues you were having with another company. uBreakiFix's failure to honor their warranty and take responsibility for the faulty repair is a serious matter in itself, and we will focus on that in the revised Yelp review. There's no need to bring in the other credit report issue. Here's the corrected and more focused Yelp review, emphasizing the warranty refusal and lack of accountability: uBreakiFix Miami Lakes - AVOID at ALL COSTS! Warranty? What Warranty?! I am beyond disappointed and frustrated with uBreakiFix, specifically their Miami Lakes location. If I could give them zero stars, I would. My experience was a complete nightmare, and I want to warn anyone considering this business: DO NOT USE THEM. On May 10, 2024, I entrusted my iPhone 14 Pro Max to uBreakiFix for a simple screen repair through my AT&T insurance (Sale #24662821). What I got in return was a masterclass in incompetence and a complete disregard for customer service. The technician who came to my home to perform the repair did a shockingly poor job. Not only was the screen not properly installed, but they also failed to reinstall the crucial water damage seal. This negligence directly led to my phone later suffering water damage. When I contacted the Miami Lakes store, then managed by Cesar Hernandez, to address this, I was met with nothing but dismissive attitudes and outright lies. They refused to acknowledge their technician's mistake and claimed the water damage wasn't covered by their warranty. Let me be clear: this is unacceptable. The damage was a direct result of their shoddy repair work, and they should have honored their 1-year warranty without question. Instead, they gave me the runaround, suggesting I file another insurance claim for damage THEY caused! The level of incompetence and lack of accountability is astounding. I ended up having to repair the phone myself, at my own expense, after uBreakiFix left me with a useless device. To add insult to injury, when I tried to explain the situation again recently, I was told by an employee (Alex) after he spoke with Cesar Hernandez, that uBreakiFix refuses to take any responsibility. This is after nearly a year of trying to get them to do the right thing. uBreakiFix clearly doesn't care about its customers or its reputation. They are quick to take your money but refuse to stand behind their work. Do yourself a favor and steer clear of this business. Find a reputable repair shop - even if it costs a little more - it will save you a mountain of frustration and potentially save your device. I am now pursuing legal action against them for breach of contract and negligence. Don't make the same mistake I did. Choose wisely. Choose anyone but uBreakiFix.

This is a bit dated. I have to service my iPhone before an overseas trip; battery needed to be…read morereplaced. They were great with the pricing and the wait time was minimal. While they were working on my iPhone, we went to get a haircut. After I finished my haircut and returned, the phone was ready. Nice experience

To start with..... What a breath of fresh air!! I went here thinking that I needed a new screen &…read morebattery. Gerry, easily could have totally sold me on these items. He looked over my phone & 1st thing he said was "I can't take your money..... there is ZERO wrong with your phone" & proceeds to tell me that I have too many videos & photos saved using up my memory!!!! WOW WHAT A GREAT GUY!!! No 1 (here in SoFlo) has ever been so honest!! I highly recommend this small cellular store for ALL of your cell phone needs!!! Thank you Gerry YOU ARE OUTSTANDING!!!