Everyone that once made Hyannis Toyota their one-stop Toyota dealership knows things today will…read morenever be what they used to be, but dealing with certain individuals in the service department will still get you true customer service. David Nickerson is the man to ask for. Honesty is his virtue and I worked with him long enough to see how he operates on a daily basis. Your best interests are his.

Usual of scheduling a $85 service and picking your car up only to be told it's $245. And then…read moreasking for a discount and getting it only to be reminded that they are doing you a favor and deserve a good review. What?!?!!!?

Have been using Access for years. Never have questioned their work or pricing. Kept several of our…read more"mature" vehicles running for a long time. Always polite and helpful.

Always my go to for annual inspections, the staff is friendly and accommodating. I've never used…read morethem for auto repair, however I would expect the same type of service from them that I receive while getting my inspections completed. Definitely a valued asset in our town!

I had an emergency situation with my Sentra. Nick from the Service desk was single-handedly the…read morekindest Nissan employee I've encountered - and I've gotten my car serviced at dealerships across the entire country. He and his colleagues were fast, communicative, and thorough. I can't recommend the Service department enough. They saved me from what could have been a life-threatening level of danger, had I not gotten such immediate help with my vehicle. I'm so grateful.

What a joke! I Went to buy a car here.  It was a guaranteed sale as long as they were willing to…read morework with me. The car has been sitting there for 6 months... I said "just give me something", meaning show me a little respect as a customer and give me some kind of discount, so I can buy the car. It was going to be a cash deal, but we even agreed to finance, so they could get money from the bank for it, and bring both our Nissans there for all service needs. The salesman went to the manager and came back with a FULL price offer!!! The reason, they can get rid of it wholesale for the $1000 difference!! The manager was so condescending and arrogant. Screw the customers, they don't matter at all to these people. They lost out on a sale and thousands in service business to wholesale a car to another dealer instead of respecting their would be customers! Do not go here!!!

Stay away from this place! I needed to have a tire valve…read morereplaced in my 2010 Honda Fit. They charged me an absurd amount of money, almost like a new tire, 5 times the price you find in internet for a similar repair. Additionally, they were very rude! Again, stay away from this place.

Thanks again for going out of your way to get my daughter's tires at the last minute - it made me…read morefeel better she was on her way back wi new tires!!

I meant to leave a 5 star rating for this local business! They go above and beyond! Who else around…read morehere brings your purchase outside AND.... Puts the wipers on?!!!

There are many auto parts stores in the area. All of them have at least one employee who really…read moreknows the business. The difference with Douglas is they ALL know what they are doing. You can go there with questions or to look for an obscure fit, anything out of the ordinary and they will be your best bet. I needed parts for a project and the other two stores in the area really didn't know how to cross reference or match a certain belt. Douglas should have been my first choice. It was nothing at all for them to find what I needed. They are worth the extra five minute drive for me.

Where do I start. Have had 3 issues where my 4Runner was improperly serviced. Recall on the fuel…read morepump repair caused check engine light to go on. They failed to reconnect the recirculation hose. Had to go back and get it fixed. Had the rear window wiper repaired. The wiper finish cover plate was not secured and plate screws broken. It fell off in my driveway when I closed the tail gate. Had to go back and get it fixed. My air conditioning failed and i brought it back 5 times at a cost of $1100. The cold air would cut out after 10 mins and would not drop the cabin air temp down to a cool level. You could not drive the 4Runner in the Summer with out the windows down. The never could figure out the problem. AVOID FALMOUTH TOYOTA SERVICE DEPARTMENT.

I bought a Corolla there it had a cracked frame, water was all inside after going to car wash. I…read moretook it back and traded for another. Don't let them fool you!! After COVID they were scamming any way they could tried to get me for new tires, rotors ,brakes and whatever else they could because they weren't selling cars. With only 42000 miles on the car I said no it shouldn't need all that, they took an elderly lady aside talked to her she came back and said oh no $3000 I didn't plan on that kind of money.I couldn't believe they took advantage of her. I don't live there anymore but I wouldn't buy anything from them if they were the last place to buy!!!

we had a screw in my tire at the end of the day and the mechanic patched in 10mins! He saved the…read moreday!!

The team at Cape Cod Auto Body is professional, friendly, communicative and simply the best. From…read morethe moment I set foot into the shop, Kayla and Sandro were fantastic - I have never encountered such a friendly and efficient team. My car looks perfect again thanks to their speedy and excellent work. I could not recommend Cape Cod Auto Body more highly.

Were able to do my inspection quickly and while I was waiting a very rude customer came in and was…read moreharassing the staff. Me and another woman witnessed it and we both thought they handled this guy very well and professionally. Saw that my back right tail light was out and fixed it for me. Always good service. Good price for the light.

World Tech was recommended to me several years ago and I've never looked back. Service and quality…read moreare the best. Always keep me informed on the work status with texts and photos and pricing on the jobs are very fair. World Tech has a great staff. I'm always treated with kindness and patience. Many thanks to all at World Tech.