I meant to leave a 5 star rating for this local business! They go above and beyond! Who else around…read morehere brings your purchase outside AND.... Puts the wipers on?!!!

There are many auto parts stores in the area. All of them have at least one employee who really…read moreknows the business. The difference with Douglas is they ALL know what they are doing. You can go there with questions or to look for an obscure fit, anything out of the ordinary and they will be your best bet. I needed parts for a project and the other two stores in the area really didn't know how to cross reference or match a certain belt. Douglas should have been my first choice. It was nothing at all for them to find what I needed. They are worth the extra five minute drive for me.

We stopped in at 9:15 am and described our RV issue. They got us in within 30 minutes. Our issue…read morewas repaired in 2 hours. It was clean, friendly, efficient, and at the end the technician explained the issue and the repair. Yes, it might cost a little extra but I like to pay for quality. We were really impressed!!! I felt like David understood the customer and the need to keep moving. Thank you for getting us on the road again. I read some of the other reviews. If I lived in the area, we would enjoy the full inspection and all the suggestions to keep an RV in tip top shape.

Had been doing business with Majors since 2018. I have a 40' diesel pusher. Don't know what has…read morehappened there but my last two visits were not good. They have gotten very expensive and several service mistakes. Last visit they charged me $100 to top off air in my tires, something my diesel provider does for free. $800 to repair a crack in a shower skylight. It would have cheaper to just replace it, and I now still have an old, patched skylight. Serviced the furnace and created a gas leak due to a loose fitting. I had to return ( 140 mile round trip ) and a day out of work to have it corrected.

Their customer service isn't the greatest. I stood there for 5 minutes while I listened to the guy…read moreat the desk and whomever it was talk about the cost of trucks when u make a comment I got from their customer are you in hurry. The manager didn't even acknowledge me or said I will be with you in a minute... was it because I am woman ??? I walked out without making my purchase went to another auto part store thst believes in customer service

Cant say enough about Frank at this store. I had called and ordered parts when I got there Frank…read morewasn't there. Dropped off some drums to be turned and was told he was the only one who could do it. Took a few days because of the weekend. Finally met him and bought some more parts. Brake job on an 1974 Nova. Needed lines and wheel cylinders and told Frank I would bring the car by after the brakes were finished. After a day of working on the brakes I brought the car by and he was genuinely happy I brought it by, and it made me feel good too. Frank when I'm in the area your store is the only one for me. Thanks so much for all your help.

I just figured that there should be another review to balance out the one poor one...because I…read morethink these guys are great! I was able to find just the part I wanted, but couldn't tell entirely if it was the right color/fit from the photos available on Robertson's website. So I called, and discovered that there was no problem coming down, going into the yard (just need to be sure you're wearing closed-toe shoes), identifying the part and then pulling it with my own tools. The staff helped me bring it back out of the yard. I don't think that Robertson's is usually a U-Pull yard, but the point is that if you call them and are reasonable I think they'll work hard to help you out. Just what I'd expect from any service-oriented family business. Finally, I'll just add that they have A LOT more inventory than what's posted on the website. This is a huge place. And to respond to the other reviewer who's complaining about the lack of weekend hours...well, I've found that most salvage yards and old-school businesses like this are not open on weekends. That may be a bummer, but it's the industry norm, so I wouldn't take it out on this place in particular.

This is going to be long, but I would like to explain the circumstances and my review in full…read more I arrived at Robertsons Monday January 12, 2026 to order a passenger seat for my Honda HRV. I was told that it should be the next day. The following day, I called before driving 45 minutes to Wareham, to make sure the seat was there, which it was. I'm not sure why nobody ever called to inform me that it was ready. Upon arrival, they had the wrong seat, it was supposed to be cloth and the one they had appeared to be leather or "pleather". I politely asked "Is this considered cloth?" The man working, had an attitude and simply replied "You can go inside and complain in there". I went inside and immediately they attempted to rectify the situation, and I was told they had reordered the correct seat and now it will arrive in 2-3 days. I called again, two days later and was greeted on the phone with confusion, placed on hold and then sent to a voicemail. I left a voicemail, and nobody ever called back. I called back again on Thursday and this time, I was told "the part was never reordered, but now should be here Monday (1/19). Monday came and went and I never heard from anyone at Roberstons once again, to tell me that my part had arrived. Tuesday morning, I called and asked to speak to a manager, he immediately said he was taking care of it and the part should now arrive in 1-2 days again. The afternoon Thursday comes, and still have not received any phone calls from Robertson's, so I once again call and find, after some confusion, that my part is there and ready to be picked up. It was ready since the day before, no notification!!!! So ultimately I am just relieved that they finally have my part, because I need it to pass inspection this month in my car. I notice that the receipt they gave me, does not match the amount of money that my card was charged. I was charged an extra $9.08. When I asked, I was informed that that was the credit card processing fee, which I do understand, but it is not posted that you will be charged extra for the processing fee. In fact, I had cash in my hand when I went to pay and the guy shoved the card reader towards me, so I just ran my card instead of using my cash. The "cashier" proceeds to tell me that there is a sign, and there is a very small sign on the left lower corner of the window that says "save if you pay cash" nowhere does it say that you will be charged if you use a credit card. I told them that, they should probably move the sign to a place where people can see it and make it more clear. A good place to put it would be on or right next to the card reader, and she proceeded to tell me that usually people "hang out for 5-10 minutes next to the sign". The manager even came over and said that they usually tell people about the transaction fee, but sometimes they "forget". This is by far the most shameless and shotty customer service I have experienced in a long time. SEEMS PRETTY SCAMMY TO ME!! And to top all of that off, not one person offered an apology or any solutions, except for the one manager I talked to that finally got my part.

Hello, I'm writing…read morethis note to thank and make you aware of a skilled,well-organized service advisor with excellent interpersonal skills. Her name is Karoline Quiterio. My wife and I drive two Subarus, a '24 Solterra and a '19 Outback so we've worked with Karoline on several occasions. She's always been pleasant and very efficient. Yesterday, while working with a different advisor I witnessed her patient, problem solving approach with a woman who was very adamant about not wanting to spend extra money on a recommended repair. Karoline explained the reasoning behind the repair and handled a difficult conversation beautifully. Last year I had a problem with the passenger side window on our Outback. Previously I had taken it in to service for some attention but had to return it because the fix didn't last. I talked to Karoline about it and she asked if I would be okay with her looking at it. I agreed and she went out and fixed the problem for me. I was impressed that she would go out of her way to do that for me. At any rate, I thought you should know. She gets my Hats Off Award for her efforts and skills! Sincerely, Dr. Ron Larrivée

I had a great salesman named Jacob. He was knowledgeable, professional, personable and a genuinely…read morenice guy. Made me very comfortable buying a used car from him. I bought a 2018 Rav 4 limited that had just been traded in. Car was immaculate with low mileage. After I bought it they notified me they were putting 4 new tires on and front and rear brake pad before handling it over. I thought the existing tires looked good and never noticed the brakes needing anything. They could have easily gotten away without doing this and I would have not known. Overall I had a great experience and this is the very first positive experience I've ever written about a car dealership. I honestly think 90% of the car dealerships out there are crooked and I've bought a lot of cars over the years. But this one was excellent. Thanks Jacob.

My car got towed to advance auto parts and I had the best customer service possible!!!…read more Patrick went way above and beyond to try to fix the problem for me . He spent a lot of time working on my car with me and even called Midas across the street and Brittany the manager there was just as amazing.

I am a long time frequent customer of advance Auto. I have to applaud the impeccable service I…read morereceived from Dominic at this location. Dominic always greet you with a smile, he is very knowledgeable he goes above and beyond to assist customers. If the Wareham store has any asset that is worth bragging about. It's Dominic!! He gets six out of five stars.. in my review

​On our way to my daughter's Dr. appointment, we had trouble with our family's van in a town I knew…read morenothing about. I found myself miles away from the help of anyone I knew... or my own tools. ​This specific AutoZone being literally right across the street was the greatest help I could hope for in a situation like the one my family was in. ​The manager, Patrick, was very knowledgeable and extremely helpful with troubleshooting the problem I was having. Though they didn't have the alternator I needed in stock at the time and I had to travel 1.5 miles to Advance Auto to get it, I returned to AutoZone because of Advance's ridiculously ignorant staff. Once back, I was again helped by another knowledgeable AutoZone worker by the name of Kasey (or Casey). ​He assisted me in finding the right tools I needed to change the alternator right there. It took me 3 hours or so, but I got my van back on the road and eventually got my family safely back home. ​I couldn't have done it without the staff at this AutoZone. ​Thank you guys so much!!!

The staff here is always helpful and friendly. They know their stuff and will always do right by…read moreyou. Ive been getting parts and supplies for my 2004 impreza for over a year now. I won't go anywhere else. Keep up the good work folks!

I've been a regular customer here for years, and the current crew (2024) has been incredibly…read morehelpful. They offer free OBD2 diagnostic scans, provide advice on car parts, and give general fix-it recommendations--they really cover it all. I'm surprised by the negative reviews, as my experience has been positive. There were a few difficult employees in the past, but I don't think they work here anymore. Overall, I highly recommend this particular Advanced Auto Parts store.

Two very young boys behind the counter..too busy goofing off..had to ask for help finding something…read morebecause they couldn't be bothered. Shelves were so empty looked like it was going out of business

This is my go to spot for gas when I'm visiting my folks. They have plenty of stations and I like…read morethe fact it's self serve as some of the gas stations in the area (or at least one) is full serve. I don't know how the prices stack up to other stations in the area but it's far cheaper than in DC and MD.

If u are going here for your coffee what a mess! I politely ordered my coffee as I always do and…read morethe tyrant of a lady literally came out in a rage cut off my polite conversation with the person taking my order slammed the sign attached to a knee high candy display writing by hand like a two year old. How tf am I supposed to see that? Better yet how am I suppose to see the order here sign at the back of the store same thing in the lowest worst spot. Horrible manners and u embarrassed your own employees! You can see it all over their face! Never going back and I drive 500 miles a day and use a fleet card to fill my work van 5 days a week! Never again will I go here to be embarrassed like this. All it takes is one bad employee!

Went to this shop because the other nearby shop closed down. I have had 4 tires mounted, shocks…read morerebuilt and carb cleaned all at decent prices. They are straight shooters and don't try and rip you off with BS stuff. I will bring all always my bikes here.

I called this place based on a recommendation from my mechanic, and highly regretted doing so. I…read morecalled to ask them about doing a rebuild on my ATV. I spoke with a Chris, and asked him about doing the rebuild. He said sure but that he would be busy over the next couple days. So I asked if I waited a week and brought it down then would he be able to work on it. He confirmed that he could, and I set up a drop off time. I show up at the drop off time and walk into the shop. I wasn't sure if I was at a business or the mall, as it seemed to just be a hangout for 15 year old kids. I asked to speak to Chris and told him who I was, and he had no idea who I was or even remembered our conversation about my ATV. I was weary about leaving it with him now, but I did so based on the recommendation I was given in the first place to go there. I asked for a time frame and was told "a week or so". I gave him a $100 deposit to begin the work. A week goes by and I hear nothing. I call and leave a voicemail, and get no response. Two weeks go by, no calls. I call and leave another voicemail. Three weeks now and no call. I call repeatedly for a few days until I get an answer, and finally Chris answers the phone, and he says he just started pulling the ATV apart. I asked him why just now since I made the appointment for him to work on it 3 weeks ago. The only answer I received was that "something came up". He tells me he is going to need a few more days. Another week goes by, no call. I call them, and Chris answers the phone, and he puts the phone down, and I can hear him and another guy talking to each other in the background saying, "you tell him, I'm not going to tell him". He finally gets back on the phone and tells me they have done nothing further with the ATV. Since there is nothing I can do but be perplexed at the extreme unprofessional nature of this "business", I tell him I will be there tomorrow to pick up my ATV. No apology, just an "ok" followed by a click of the phone. To top it all off, I have to drive a half hour down to pick up my ATV, and it's now dissected and given back to me in boxes. I get my ATV, boxes of random parts, and $100 deposit, and then a week later, I get a call saying that they forgot to give me a part. So now I have to drive back down there again due to their incredible incompetence. This place takes the cake for not having any clue on what they are doing. Do yourself a favor and take your motorsports to a qualified reputable shop and skip right over these kids.