1. NAPA Auto Parts

1. NAPA Auto Parts

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CARMICHAEL, CA

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NAPA Auto Parts

4.8 (5 reviews)
Closed 7:30 am - 7:00 pm

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NAPA Auto Parts

NAPA Auto Parts

2.4
(8 reviews)

Only reason for no 5 stars is some people have no idea how a vehicle works. Nice thing is if you…read morehave aaa they take money off. If you get the right people they are great.

Short and sweet review!!! PASS THIS PLACE UP!! I was about to spend good amount of money here to…read moreget some parts for my car. Not now!! I had to fix something really quick on my car with a simple flat head screw driver. I asked for one and then after using it. I was going to buy my parts..I asked the guy at the first counter walking in. Never lifted a finger. Another guy walked in and he was having the same problem I was. The guy at the first counter goes out and immediately helps the guy OUT!! I was standing there and tapping the front head light. I was says loudly hmmm.I wonder if this will work.. The guy at the first counter walked back into the store with the guy he was helping. Mind you I was before that guy.. All the guy did was ignore me and continued to walk back into the store with the other customer that arrived after I did...The guys at the counter ignore,ignore,ignore!! Raspberries!!!! One guy at the counter was talking to a friend on his phone at The register and I'm standing there wanting to see if I could get some help. The guy at the counter ignored me. Other employees left and walked to the back of the parts room. Customers should never be invisible. What KIND OF BUSINESS is this That practically ignores all their customers!!! Customer service sucks here!!! Don't waste your money. Go to another parts place where they actually help their customers!! This place don't!! If you don't believe me. Go inside and just walk around and see if you're acknowledged!! You won't be!! Customer Service is Dead here!!! Raspberries!!!!

O'Reilly Auto Parts

O'Reilly Auto Parts

4.0
(32 reviews)

I wanted to give a shout out to the guys at O'Reilly Auto Parts Store in Carmichael. This is the…read moreonly auto parts store I ever go to. I'm not a mechanic so I don't need auto parts very often, but when I do need anything... this is where I go. The sales associates are more than just sales associates they're extremely helpful and knowledgeable and go out of their way to help me every time. I can always count on them to steer me in the right direction. I realized tonight that I had a headlight out. I stopped at the O'Reilly's on Fair Oaks Blvd in Carmichael to get a new bulb. Not that I had any idea what I needed or how to put it on my car, because I was clueless. They greeted me as I came in with a friendly smile. I told him what kind of car I have and what I needed. They had a price for me and the bulb I needed within a couple minutes. While I was paying for the bulb, the nice man that worked there was outside installing the new bulb for me at no cost. This isn't the first time they've helped me actually put the part that I bought in my vehicle. With people like this that are so helpful and knowledgeable... Why would I go anywhere else? I've probably been to this location at least 10 times over the years and have always had an excellent experience.

The IQ of the employees, sold me gas treatment, after putting it into my full tank and started to…read moredrive away, my engine light came on, I will never trust the employees here again !!!

NAPA Auto Parts - autopartssupplies - Updated July 2026

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