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    10 months ago

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    BMW of Mt. Laurel

    BMW of Mt. Laurel

    2.7
    (147 reviews)

    Great car. Very nice sales and service. One problem. My car was missing one of the manual books…read more I have called the salesman, parts, service and spoke to one of the sales manager and 3 months later I still don't have tha book. When you pay this much for a car the least they can do is get you a complete manual! Still love the car and would buy from Marlton dealer again.

    Scam dealership. Went to buy a CPO M4 Competition convertible, went through the test drive with…read moreSebastian and asked about the certification process during the drive and was told the car passed without issue and the paperwork was at the dealership. Got to the dealership to be told the vehicle is NOT certified. Meanwhile, a month has passed and the listing still says certified as well as the Carfax. Sounds like fraud but that's to be determined I suppose. I was interested in the vehicle and with OEM warranty still remaining, was OK without the certification. Sebastian brought the Sales Manager Jordan over to work out a deal with me. I said I would still buy the car but for $2,000 less since it wasn't certified. Jordan said they don't discount pre-owned vehicles. I reminded him he was advertising a Certified pre-owned vehicle and had it priced accordingly. Again reminded him it was NOT certified and offered $2,000 less. He said they don't discount pre-owned vehicles but said he'd see if he could get it certified and would call me back the next business day. The next business day passed and I did not hear from anyone. The following day got an email from the GM asking how things were going. Responded and explained what was happening and Richard never responded. Called the next day, left messages for Sebastian, Jordan and Richard and none of them called me back. Finally a fourth person called and said the price is the price. Never heard back from the original three, the dealership has since lowered the price three times and are asking for LESS than I offered when they literally had me in the chair, ready to buy. Meanwhile, it's STILL listed as certified on their website, Cars.com and in the Carfax report. Integrity at its finest. I purchased two vehicles from Holman previously but never again. Ended up buying from another local BMW dealership and got a car one year newer with a $9,000 higher original MSRP and paid less money than Holman wanted for theirs. Buyer beware. If you're not asking good questions, you're likely to get scammed. Avoid Sebastian, Jordan and Richard for sure.

    NAPA Auto Parts - autopartssupplies - Updated June 2026

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