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    NAPA Auto Parts - Dunn's Auto Supply

    2.0 (4 reviews)

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    Perk's Peak Auto Sales

    Perk's Peak Auto Sales

    5.0
    (1 review)

    I wish I could give more than 5 stars to this company!!!…read more This is a must read tale of frustration and then restored faith in humanity... On a recent vacation to Panther Pond, both my son-in-law's car and mine proved unreliable. On the Friday evening, before check-out, the alternator on his Mazda died and my brake pads started whining. We called AAA, but they took so long to arrive (1 1/2 hours later than promised) that by the time they could tow a car to a shop, all were closed, most until Monday! I called Auto Zone and randomly asked if they knew ANYONE who might help. As luck would have it, a young man named Billy was at the counter. He was putting in an engine on a Subaru that Friday night, at his garage in Limington, and initially said he had no extra time. When the Auto Zone employee told him the details of our plight, and that we were stranded, he said he'd be happy to help. I was on the phone 6 or seven times with him that night, apologizing, because now we had to wait for AAA to come again to tow the Mazda. You guessed it, they were late again. In the meantime, my husband Tim drove from Raymond to Auburn to pick up an alternator. Billy (Theriault - I hope I spelled it right) worked on his Subaru project until the Mazda and the alternator arrived at his garage. He took out the old one and went to install the new one, but alas the salesperson had given Tim the wrong model! Billy went online to find a new correct model. The only one was in Bangor! He had it shipped to Windham, but it was not to arrive until late Saturday afternoon. In addition to this 11 pm frustration, the trip to Auburn caused our whining brake pads to start screaming. By the time Tim returned to our vacation home there was a disturbing grinding sound coming from the back left tire. Have you ever been afraid to drive your own car? I packed up my daughter, her husband, my own, and all that we'd brought to Maine and we headed out Saturday morning through Raymond towards Windham. We prayed lights would turn green at every intersection so we wouldn't need to push the brake pedal. We urged other cars to turn quickly out of our way, or drive a bit faster so we could avoid hearing the ever-increasing sound of our now bare break pads scraping the wheel! I'm ashamed to admit it, but we sometimes cursed when vacationers cut us off and made us brake hard. I didn't know what to do so I called Billy. It was nearly 7:30 AM and it was clear from the way he answered, that the Subaru engine had kept him working well into morning. Still, he was eager to help. He called Auto Zone and told them to expect us and he'd arranged for our brake pad to be at the counter when we arrived. Then he told us to go directly to Perk's Peak Auto, where he was working that morning. "I'll open the shop, move some things around, and replace your brake pad. That way, you'll at least have your van for the day." Who does this? Who extends this kind of compassion, courtesy, and generosity to strangers? Billy does. We coasted into the parking lot of Perk's Peak, put it in park, and waited. Within minutes Billy arrived. I don't know the last time I looked forward to meeting a stranger, but I can tell you that in that moment I said a prayer of thanks for his being at the right place at the right time. He later told me that on that Friday night he had already been to Auto Zone and left. He had to return, because on his way to his shop he'd gotten a call to go and pick up another part for the engine. Maybe it was fate, or merely good fortune. We sat across the street, near the pond on the property, and played "20 Questions" while Billy repaired the brake. Thirty minutes later he was giving us the keys "You're all set. I'll get the alternator when it comes in, put it in the Mazda, and call you when I'm done." I wanted to cry because of his kindness. The thing is, it occurred to me as he was talking, that this was not unusual behavior for him. What seemed like unbelievable service to us, appeared to be standard protocol for him and for Perk's Peak. I paid him, and tipped him all the cash I had left after vacation, but I wish I could have done more for him. We parted and drove away, no longer afraid of stopping. We had a surprisingly nice day on the Saco River, and stayed in Cornish that night. Billy fixed the Mazda and we picked it up before dinner. The next morning we took our 2 cars to the west and eastern parts of Massachusetts. Both made it home safely and I am happy to report are handling well. In a time when there is so much negativity and stress in our midst, it is so restorative to meet people who are truly compassionate. Billy was professional and accommodating. He went above and beyond what was required or expected. He is a true gentleman and a great mechanic. If we ever have any car trouble again in the lakes area I know exactly who to call! Billy, if you are ever in Western Mass, and in need of anything, please call us. We'd love to repay your kindness!

    G & K Motors

    G & K Motors

    2.6
    (10 reviews)

    A family run company with honest prices and a quick turn around. I needed all four breaks replaced…read moreon my Toyota Prius. A costly to-do that can be stressful for a college student like myself. It was a pleasant surprise to find that the tire pressure monitor was reset, the invoice was thorough, and the customer service was immaculate.

    If you've read more than one of my reviews, than you know I am a newer Windham resident. I don't…read moreknow much about mechanics in the area and was unfortunate enough to have my car break down on 302, the day before a long driving trip to Tennessee. As I slowly rolled into a nearby parking lot, I immediately called AAA for a tow (these guys are the local AAA towing company). I didn't know what the issue was but my car was overheating and the engine light had gone on. Arghhhhh!!! It was 4:30 on Sunday and I knew, that in Maine, there are no late night car repair shops (I'm from Ohio where you can find someone to work on your car until midnight). I opened the hood and sure enough the belt to my water pump had broken (later I learned the water pump had gone bad causing the belt to split). So I sat there and waited. A series of events happened that don't pertain to this business, but eventually the tow truck driver showed up (I think his name was Bobby?) and he helped me out. We ended up taking my car to their repair shop. I was going on faith that I would have a good experience and that they could get my car fixed ASAP, the next day, so we could hit the road. I knew nothing about these guys other than they were close local and that "Bobby" worked for them. Well it wasn't quite ASAP, but they did get my car running the next day and they did a great job making sure it was road worthy again. I had a good experience and would return to them for more mechanic needs.

    NAPA Auto Parts - Dunn's Auto Supply - autopartssupplies - Updated August 2026

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