3.5/5 stars overall I have had good luck finding items in…read morethe past at O'Reilly Auto Parts in other cities. They seem to have most of the normal items you expect to find at any auto parts store. I have had wonderful service from the guys behind the parts counter. They take the time for me to explain what II need-sometimes, including drawings. We stopped in, recently, to look for a license plate bulb. We tried another auto parts but they didn't have LED. O'Reilly did have both types. The LED part was $8 which is equal or better than what we found online. While they have many of the regular items, I found less of the selection of different items. Window shades may not be essential for their regular shoppers, I like having choice. I would go back to O' Reilly Auto Parts if I needed a part but not, necessarily, first.

Miguel and Moises worked on helping us find an alternator for a northstar for a sandrail that ended…read moreup being a Buick regal alternator, without their help we would have never found it, these guys were super nice and patient and kept looking and calling until they found it, if you have something you're not sure about, these guys will help you. Thank you guys again

Hard the right part that had a perfect fit that worked as I needed it to........price was good and…read moregreat customer service

Our neighbor was having a bad time with his RV. He had an electrical problem. First, his batteries…read morewere dead so he had to replace them. Next, the charging system wasn't keeping the batteries up so he called El Centro RV Repair. Luckily, we spoke to Rene when he was out last week working on & helped another RV and got his card so we knew who to call. Rene and one other guy came out and fixed the cables that were loose-but it didn't solve the charging problem. Rene said he needed a new charger and could get a one in by Tuesday (3 days not counting the weekend). They replaced items that he found a switch that would have fixed it. They didn't find the problem and RV still didn't work.

Service was fast and easy I didn't have an appointment which made this an even better experience.read more

Jorge Cisneros is a sincere and competent man. Before taking on a job, he took the time to listen…read moreto my situation and to decide whether he help or not. In my experience, his attentiveness and honesty were well displayed by the fact that he took on a job and did it on time for an extremely fair price. Cleaning out an exhaust gas recirculation system is something a lot of garages simply don't want to do, and will become dishonest when facing a request to do so. I have experienced this with some businesses for whom I have left appropriate reviews detailing as much. One business even immediately tried to convince me that an engine replacement was obviously necessary. 2 days ago, a 304 code was showing that my fourth cylinder was misfiring for some reason. Mr cisneros took the time to comply with my request to examine my EGR system and confirmed that the first three intake manifold ports were blocked significantly, routing an overflow of air to the fourth cylinder and causing that misfire. A combination of free code readings and YouTube videos and a replacement of spark plugs not solving the issue made this EGR clean out a very likely solution to my problem. Indeed, I have gone from about 35 miles per gallon and a knocking engine at low accelerating RPMs yesterday to over 50 miles per gallon and an engine that purrs ever so gently if audible at all today. I was pretty sure of the problem and the solution, but Mr cisneros is the person who made it possible. I can't recommend his services enough, and I hope that other people have a chance to enjoy the same experience that I did! My dented Prius has 200,000 miles on the odometer, but thanks to Mr Cisneros, it's still a young car.

And the story keeps evolving people. You can see how in this picture attached he decided to text me…read moreonce more, in "retaliation" to mine and my wife's reviews. At this point this is a movie lmao. Terrible costumer service, horrible work output for amount charged, and he can't distinguish between what needs to be done and what he can do to pretend he's been putting in the work. Enjoy!

UPDATE. Read before going!!!…read more 1996 Corvette LT4 1 star. Ernesto took in my vehicle for a diagnostic, a distributor, and fuel pump repair. He gets the star for completing The job And for the ingenuity in fuel filtration by sacrificing an old sock. Why he lost 4. My fuel inlet cover is now missing. My electric radiator fan no longer turns on (overheating) my emissions air system no longer charges. My fuel gauge no longer works (see pic of fuel sending unit and pump with a dirty sock wrapped around it and the wires just twisted together- I had a brand new pump and sending unit installed before he did this) my e brake was completely removed, broken, left in pieces in the back, my dash board is separated from the trim by an inch, the wire harness under the hood was ripped apart and random wires are now twisted together with many just cut, my mass air flow sensor plug is broken off, my hood latch is now inoperable, my power steering box is flopping around unbolted (now missing bolt) my tool box is missing half the tools, and lastly.. my OBDII reader and BT receiver left the chat. I would bet there is more but I haven't found everything else his business "fixed". After 4 months of having my car we finally confirmed a date I could pick up the car- the day of, he let me know he couldn't be there and left the keys for me, I sent the payment and drove out from San Diego to pick up. (My bad). I did bring it to his attention to which he apologized and offered to "fix" it. But... man... I don't trust him to get it done after thinking that was the way to turn a car back over to a costumer in the first place. My lesson in life, Pay the higher rate, have a professional do a professional job. Update- I pulled the water pump (which must be removed to access the distributor) and immediately felt uneasy as everything had a very "this looks like 10000 miles of untouched grit" look to it. Well, the work was actually never done. I paid for parts, time, and he kept the new parts, did a hackjob wiring to get it to start and called it good. Ernesto (son I believe) fed me a sob story about his remorse for how his company handled this and promised to refund the money but within 12 hours stopped responding to any messages. I hope no one is ever hurt because of their dangerous business practices driving away in a vehicle they touched.

I had an accident and just had the tow truck go straight to this shop because I would see it on my…read moreway to work. THANK GOD one of the workers told me it was okay for me to leave it there until the owner got there, checked my car and he would tell me "what's up". I decided to wait, and of course it was a while because I didn't have an appointment so I understood. Guillermo came told me he was going to see the car and give me a call to tell me how bad it was and the estimated price. A day passed because I wasn't the only client there (duh) and when he called, he gave me all the info. He was honest and told me how things looked but also prepared me if it was going to be worse once he fixed what I broke. Guess what? It was just as he said it was going to be, an easy fix and what I paid was nothing compared to what others charge. Did it take him a couple of days? Yes. Well duh! it was an unexpected job but he did so good and I loved the honesty and straightforwardness. I am recommending him to everyone I know!

I've taken my cars to get serviced here for years and let me tell you...if you're looking for a…read moreplace where they will drop everything to work on your vehicle...this isn't it. Just like anywhere you go, there is a system. First come, first served. HOWEVER, if you rather have a shop and a mechanic you can ACTUALLY trust over "princess treatment" and "catering" then this is definitely a place to take your cars. When I've been forced to take my car to another shop for X reasons, it is never for that one thing that I get billed for. It's always a phone call telling me how my car need x,y and z and if I don't do it my car will be ruined and burst into flames When I go to PRO Auto I'm not hit with any surprises. I am advised of possible upcoming services it may need and usually am given a suggested time frame for repairs. The shop always looks busy and full and the owner, Guillermo, is always running around like a madman working on vehicles, making calls, negotiating, dealing with customers. He can easily be misunderstood for rude due to his voice and demeanor but in all actuality this man is a hard worker, honest and dependable. From my conversations with him through the years I know they take on a lot of big jobs but they do not neglect or reject customers regardless of how small the job is. For those of us that know the shop and the people, we understand that if you want an oil change, for example, leave your car as soon as it opens and that's that. Bigger jobs have required me to leave my car but I rather leave it and trust that they'll do it RIGHT. Like the shop sign says, "We guarantee fast service no matter how long it takes".

Our engine malfunction light went on our VW Jetta driving down the grade from San Diego to Arizona…read moreand we were fortunate to stop at Butlers where Russ checked the engine and ran a thorough diagnostics on the car. Very knowledgeable and had us back on the road. Highly recommended!

FAILED ME WHEN I NEEDED HELP…read more I was stranded, and was told the shop closed early. The person could not, and would not recommend a shop that could help me get home. Did however recommend that I have my car towed to this shop, leave it over night, and then he would "take a look at it" in the morning.

Best mechanic in Brawley. Bob is careful, conscientious and honest. This is not a 24 hours…read moreoperation, but he does great work at a fair price when he is open.

Fast and friendly service. My car was dead. I gave them a call and they showed up right away.read more

If you need a tow don't hesitate to call El Centro towing for fast, friendly, professional…read moreservices. They have the best rates in the Imperial Valley. If needed they also have a mechanic shop and do an excellent job. Thumbs up for El Centro Towing. Thank you Jack Jr