We recently had to stop in to pick up a car battery. The staff was friendly and helpful. We were…read moreable to pick up what we needed at a reasonable price.

I needed to replace the rear wiper blade on my Mazda. I was not able to find the correct one to fit…read morefrom their many on display, so I asked a Clerk for assistance. They asked several questions, showed me my options on screen, and offered their suggestions. I made a choice, they went and pulled the item, and I was done in under seven minutes.

This is the place. Well-stocked. The counter people are friendly, knowledgeable, and very helpful…read more Shout out to Mary, the manager - you're the best!

I don't buy too many auto parts. Not much breaks on our cars but this is where I pick up…read morewindshield washer fluid, the mandatory can of WD-40, etc. They look well stocked and probably could sell me all kinds of things but my car is 9 years old and I don't think I've even changed a light bulb. If my car is reading this, I just want to say thank you. Don't ever change! (fyi: the next week I ran over a nail & got a flat. jinx!)

I first called Autozone looking for a battery. They had one, but it was a little over my desired…read moreprice range. I asked if they offer installation and she said it's not an offered service but we can help if you need, if it's not too busy, too cold, or takes too long. She was nice and polite. I decided to call advanced auto parts as well to see what their options were. They had 4 options for the battery I needed, one of which was exactly what I wanted to spend. She suggested I order it online so I can use an online coupon and then opt for store pick up. She said they do free testing and installation as well once you get there. She offered me the part number so I could find it easily online. I got 15% off because of her tip. Thank you, Advanced! Great options, great customer service, great offered free services! I'll be calling Advanced first next time.

I got what i needed fast and for a fair price. The person behind the counter was friendly and…read moreknowledgeable about the parts i needed for my truck.

Horrible customer service. Employee was rude and disoriented. Was unable to help me install my…read moreheadlight because the store was understaffed. I was happy to see online that O'Reilly offers free installation of headlights, but since he couldn't help me, I had to go pay for it elsewhere. Car stuff is intimidating for people who don't "speak the language." This just made the process so much more uncomfortable. It's easy to be nice!

Excellent customer service levels Salesperson Pat was helpful needed a part for my Jeep.read more

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

Needed some parts but I did not have specific part numbers. I was needing several things for a…read moretune up/oil change on my truck and the gentleman at the counter named Parker was very helpful. He even made some suggestions for additional items to help me along my way. I am certainly coming back and I will recommend this place to anyone. Great shop & people!

Employees are rude and lazy. They'd rather argue than do the job they get paid to. This store is…read moregoing down hill faster than a red Camaro gets tickets. (12/16/24 @ 5:30 pm) Came in to buy XL Raven work gloves which I've done for years. They never have them in the front which is fine. When I politely ask them to get me a box from the back. The child behind the counter tells me they don't have them if they're not out front. I explained to him I've always had to ask for them and other employees would just walk in the back and get them. He's so lazy he'd rather argue with me and tell me he knows they don't have any in the back which is a lie. In fact they are not only in stock but can be ready for pickup today. I told him it's just money and walked out. I went to Auto Zone up the street and not only did they have my size and same brand (Raven). The employee was nice enough to go into the back and get me an extra box. You've lost a long time customer over a $20 box of gloves.

I failed my inspection and had to get a few parts from autozone. They didn't have one of the parts…read morebut ordered it and it was in the next day! And then I had difficulty installing it so I called and asked for any tips. They told me I could stop by, and when I got there, they did it for me within 2 minutes. I was so grateful! The staff was all very helpful and friendly.

So where to begin on this gem of an auto-shop? Well I went in because my alternator had began to…read morefail and was draining my battery causing my car not to start and to turn off electrical power while the car was running. I decided I would ask them to test the alternator because I heard that they do that, even though I was 95% sure the alternator was bad. So to make a long story short the Older gentleman was giving me a hard time about the test saying that if the battery isn't good then they can't test the alternator. I explained to him that I just replaced the battery, but with the alternator being bad while driving the battery has been drained and may have a lower than normal voltage. He didn't seem to understand this. So I asked him well if I shut off the car and it doesn't start can you jump me? He then told me they can't test the alternator blah blah. Anyway, they sell me the wrong alternator which I didn't realize until I had removed the powersteering pump and was elbows deep into my engine bay trying to get the alternator out when I realized the plug on the alternator in the car was on the front and not on the side like the new one. Great freaking wonderful I thought to myself. So I call them ready to make heads roll, and they tell me that the 2005 civic is a split year and that they had no way of knowing that when they sold me the alternator. I thought to myself wait a minute you just freaking told me that I didn't know that so you could have known that. Jeez clown. So I shake my head and ask how much? It is twice as much, and I can't afford it. Great! So I go to return the old one. Another hassle, I paid for it with a prepaid credit card that I received as a gift which was pretty much all the money I had, but was worth it to fix my car. And the lady tells me if I don't have the card she can't return my money what the F**k are you serious? So after digging in the trash can and finding the card I hand it to her and she refunds my money onto the card which is now a pending transaction which I have to wait 5-7 days to get my money back. NOT HAPPY!!! Go to Advance, O'Reilly's or the junk yard. DO NOT GO to this place. This place is full of a bunch of people who act like they know what they are talking about and they're customer service skills are atrocious. You should have given me the refund in cash. Oh you can't it's called open the register and give me the money back for my purchase Courtney.

If I could give a -5 I would! Paul the owner ordered the wrong part, installed it against…read moremanufactures recommendation which was in bold print in the installation instructions and damaged our truck!!! Wow this place is a joke!!! We brought our 2024 F 350 to have air bags installed. My husband told them we have a fifth wheel camper and a truck bed camper that we haul. Paul said no problem and ordered the airbags. We paid over $1,100.00 just for the parts. Half way through the installation the mechanic called and said the airbags won't fit with the fifth wheel so they took it out!!!! They then said he had to cut the bed liner to make them fit!! He also said they do not put it back in so we would need to find someone who would. Paul told us it just needed an adapter to make the airbags work with the fifth wheel hitch. We then paid another $600 to him for the labor and took the truck to have the fifth wheel hitch reattached to the truck. When we got there the man was dumbfounded!!! "WHAT DID THEY DO?? First of all these airbags will never work with a fifth wheel hitch and they are an over kill for this truck!! Second they attached them to the leaf spring and this installation paper states not to use them with leaf springs!!" Thankfully he was able to remove the installed air bags, replace them with the correct ones and reinstall to 5th wheel hitch at a cost of $800! We called Paul who told my husband they don't give refunds but bring the parts back and he would give him credit for the parts. My husband made arrangements to use that credit for something else. When he went to schedule work and use the credit they denied everything, handed him the parts back and said we don't accept parts back! There is nothing we can do for you!! I would not trust bringing my bicycle to them... They do not know what they are doing and are severely over priced!!

This review is based off of the only time I visited this store, which was earlier this evening…read more One of my wiper blades had flown off while I was driving, so I stopped here for a replacement. The guy behind the counter was calm and friendly. He helped me find the right blade and even offered to help me if I couldn't figure out how to put them on. After struggling in the parking lot to put the blade on, I went back in the store. He offered to come out and show me how to put them on. It felt like he went above and beyond.