I had to post a review after reading some of the negative comments, I wonder if some of these…read morecustomers are in an alternate universe or something. I have purchased 3 vehicles from Walls Ford, and have serviced 2 others. The sales staff have always treated me with respect and negotiations have been honest and fair. Sean Freeman in service is an outstanding service advisor, the Technicians and Mechanics, have been excellent in diagnosing and fixing any problems I have had, even though they are few. They fix it right, the first time. As cars get more and more complex, Good Diagnosticians are becoming more and more rare. Walls has been pretty good in this area, better than most. As a Ford customer since 1981, I have experienced many ford dealerships over the decades, starting with Wilmington, Bonnell, Sentry and Regan, Ford, all now long gone. Had good luck at Londonderry ford with my Supercharged Mustang, but have settled on Walls as the best for the past 16 years, take my word for it, it does not get much better than these guys as dealerships go.

Why You Should Think Twice Before Buying a Car from Wall's Ford Inc in Salisbury, MA…read more Before the end of last year, I decided to purchase a car and found the specific model I wanted at Wall's Ford in Salisbury. I contacted the dealership through their website and scheduled a day and time to check out the car. They messaged me saying the car would be waiting outside for a test drive. When I arrived, the car was still inside the dealership. The dealer I was working with, Mr. DeVito, asked me to wait while he arranged the test drive. Since it was lunchtime, I went to a nearby restaurant. While I was eating, Mr. DeVito called and asked me to come back the next day. I didn't understand why I had to return after already scheduling an appointment, but I agreed. The next day, the car was finally outside. I drove it with Mr. DeVito. Since I planned to trade my old car as part of the purchase, we negotiated the prices of both vehicles. We reached an agreement, and Mr. DeVito told me I had seven days to have the car inspected. I mentioned that in my experience buying cars from dealers, inspections are usually completed by the dealership before purchase. Mr. DeVito told me they didn't have the registration yet, so they couldn't do the inspection. He then said, "You do the inspection, I promise to reimburse you; we'll send you a check." I left the dealership, and within minutes, they called me back saying they had the registration after all--clearly proving they could have done the inspection themselves. It's been almost two months since I purchased the car, and I still haven't received the promised reimbursement check. While the amount was only $35, a promise is a promise, and failing to honor it reflects poorly on the dealership. Overall, the entire experience with Wall's Ford was very disappointing. From the mismanaged appointment and test drive to the unfulfilled promise, it was a frustrating process. I will never buy a car from this dealership again, and I highly recommend others stay away as well.

Had a trailer hitch installed this weekend. Super professional and very nice. Appointment was easy…read moreto schedule, installation was less expensive than other local places, and they completed the job earlier than they estimated. I couldn't ask for more.

I needed a new cover for my truck bed They professionally…read moreinstalled it in under 1/2 hour. The quality is excellent and the price was reasonable

Great honest service at a fair price. I promise you won't get ripped off. No stress when you bring…read morea vehicle in except what is wrong or not with your vehicle

Stopped in for a quick and easy plug in my tire. The man that served me was rude and then charged…read moreme $40 for a simple plug. Hate being taken advantage of when I'm in a pickle like that and needed the plug taken care of so I could drive an hour back home.

Nick and his crew are my guys! They treat me very well whenever I come to them. They call me…read morepersonally and let me know what's going on with my car while they work on it. They ask my permission before they do anything. They are always very honest with me and never try scam or upsell me or anything. I trust no one else to fix my car.

If you have become use to being lied to, deceived, and taken advantage do not go to Hathaways…read morebecause that will never happen. Their costs are reasonable, their service is top notch, and they tell me what is an actually wrong with my car and not what is the more expensive option. Oh, and my car is always ready on time or before their promise.

Very pleasant experience. They were prompt, courteous, and professional. The waiting area was clean.read more

I had a fabulous experience here! The workers even stayed past closing time to finish replacing my…read morebrakes for me. Great communication, competitive prices and very reliable. I would absolutely recommend this place to anybody needing car work done.

Truck had an exhaust leak the day after Christmas . I drove in at 9 am thinking I would have to…read morewait forever for an appointment First thing they said was well lets at least take a look at it . The next thing I see is the owner driving the truck onto a lift . He Comes in back in the waiting room shows me where the last repair center missed a couple of welds gives me the estimate and I drive away with a much quieter truck in less then an hour . Could not have asked for any better service or a better price !!!!!!!!!!!!! Will be returning with other vehicles . Thank you

I am honestly so disgusted and disappointed by my experience with this Meineke shop in Seabrook,…read moreNH. On the 27th of July 2026, I went off good faith to get my truck serviced here--an oil change, tire rotation, and alignment. Well, after leaving the shop I noticed that my truck was leaking a bit of oil, but thought it might have been oil that fell into a groove while being drained. Well, I decided to climb under my truck to see if they made an error... to answer my question, they reinstalled my oil plug with a 1/8" gap, causing it to not sit flush or properly. I brought my truck back to the shop a week later, August 3, 2026. Upon their inspection they confirmed that they installed my oil plug incorrectly; however they used the excuse that "it fell on the floor and got a piece of dirt stuck to it...causing it not to seal". The lady who stated she was the General Manager, Shelby, had a calm and collected composure, however, upon her return to the office she was all shook up and almost in tears. She asked if I could follow her in the shop and look at a "hairline crack in my oil pan". This crack is right above where they made the mistake with oil plug. A hairline crack in oil pan is often caused by over torquing an oil plug... she stated how the issue was not covered under warranty and that it would cost me $1,380.00. I knew based off her reaction that it occurred while they were working under my truck--but that is just my opinion. I asked who I could talk to above her and she stated how the person above her was a "silent owner" who she can't reveal the name of. The people in this shop do not know how to take accountability for their actions and don't deserve your business. I should have stuck with taking my truck to my dependable Chevrolet dealership.

Great Service!!!! From out of town and Todd squeezed us in. Fixed my truck in a few hours -…read moreoutstanding. They were recommended by a local girl we know.

Todd and Gray's Garage are my new goto service location. I was referred here by a nearby garage for…read moresuspension work they didn't do and the experience at Gray's was superb. I've done most of my own service DIY for over 50 years as a hobby though occasionally I need help with the big stuff. It's a comfort being able to talk with the owner about the repair and not have to chat through an intermediary. I will definitely be back.

Sign on the road says 3.09 for gas, charge 3.40 per gallon?!?!???!?!? Apparently there's a…read morepathetically small sign above the pump strategically placed so that you don't see it without knowing to look stating a "sudden change of price".

I get my car inspected here and have always found them pleasant and fair. This is my go-to…read moreinspection station