Very helpful counter guy .Tony? Solved my wiper blade issue.wrnt extra Mile and a half !read more

Great service and great advice from these knowledgeable guys and gals. Staff is always very…read morepersonable, and greets with a smile and some funny stories, great energy and fun people. Always very clean and tidy, stocked shelves and a good atmosphere.

I dropped in on this place to get an inspection sticker. They basically stopped what they were…read moredoing to get me stickered! Only took 2 minutes and I was off. Grabbed a business card as I'm going back. They got it together here!

Made an appointment to have 4 tires mounted and balanced on my F-350. My truck has custom off-road…read morewheels (20") and the shop handled mounting my new tires with ease. Ride was completely smooth when I drove home. The invoice was well within my expectations. Definitely recommended.

The staff changed my wiper blades for me. Very nice staff. Nice service will be back too many words…read moreneeded to post this

My windshield wiper snapped off in the snowstorm yesterday and more snow predicted this week. With…read moresick little kids in tow, I stopped at O'Reilly's this morning to grab new wipers. At the register, Tatum let me know that a higher quality wiper was on sale for much cheaper than the ones that I had picked out. He also stood out in the freezing wind and put them on my car for me! Customer service is definitely top notch and much appreciated! Thank you, Tatum!

I brought my car in because the low oil light was on. The shop told me the oil pan was rusted and…read moreleaking, and they offered to replace it that day for about $1,300. I agreed, expecting that the issue with the warning light would be resolved. When I picked up the car, the low oil light was still on. When I asked about it, the owner claimed that wasn't the reason I brought the car in -- which makes little sense, since the light was what prompted me to bring it in. Later, when I returned with my father to ask about the repair and see the old part, the conversation quickly turned hostile. Instead of explaining why the light remained on, the owner became defensive, accused me of name-calling (which I did not do), and even threatened to call the police while acting like a bully. It was an uncomfortable and intimidating experience. In his written response to my review, the owner repeated that he only replaced the oil pan because that's what we authorized. A professional shop would have acknowledged that the oil light would remain on unless additional issues were addressed before charging you $1,300. That type of honesty and communication is what customers expect. Instead, I left $1,300 poorer, still with the oil light on, and treated rudely when I asked questions. Fortunately, I was able to dispute the charge with my credit card company. Based on this experience, I cannot recommend this shop.

I was in a rut, because my car dealership gave me an extremely huge estimate for a catalytic…read moreconverter replacement. I decided to reach out to Framingham Automotive and couldn't be happier with the service I received from Joe the owner. I explained the situation and he didn't even want to hear my quote from the dealership before telling me to come in for a free estimate. I was there in a half hour and 45 minutes later he gave me an extremely reasonable quote for the entire job. Not only did he get the part the next day, but when I asked if it would be possible to move my installation from Monday to the current day, he was more than happy to accommodate for me. Joe is a consummate professional, and one of the most thoughtful mechanics I've ever worked with. He works his tail off and doesn't give you anything but the honest truth. I highly recommend Framingham Automotive to anyone who is looking for an honest repair shop. They've earned a lifelong customer in me and will do the same to you, I'm sure.

I had a really great experience at Billy's. I had a tear in my tire and had to have it towed to the…read morenearest mechanic. I called and had no issues coordinating the tow. While my tire could not be patched they were very helpful. They even had time to do an oil change. Billy and Cesar were very friendly both times I called. They were even friendlier in person. While I waited for a tow they had coffee, water and seltzer available. I also overheard exceptional customer service while different workers were on the phone. The price for a synthetic oil change was 15% cheaper than I've paid to have it done at the oil change chains.

My wife bent the rim on her car and they helped me out on a Sunday evening. Friendly and helpful…read more Thanks guys!

As always, a perfect experience!! Hector is the best! I brought my truck in this morning with a…read moreslow leak. He diagnosed the problem immediately . Then, though I didn't have an appointment, he took my truck in and his team repaired my tire! They did a stellar job!! I love this Town Fair Tire, because the staff is excellent and quite efficient, and the management is very friendly and accommodating! Why go anywhere else!!

Gabe was great! He worked with my schedule and helped me understand what my car needed. Super…read morehelpful and really good customer service. I'll definitely be returning!!

They are in a funky little nitch and have the most honest and accurate (and affordable service) in…read morethe market. We used to have a Camry and the previous owner kept that puppy purring like a kitten through 200K miles. When we switched to BMW we were heartbroken they didn't work European cars. But we were back with my teen's Subaru, and boy were we happy! And NOW they do European cars and the BMW will find a new home other than the dealer. Impeccable service, on point, on time, on cost. Great people, great work!

Mark and John retired. Matt is now the main person. I brought my car for routine service. Matt…read morecame out without a mask and told me he isn't vaccinated. I just left with my keys. Covid-19 kills.

Trustworthy, fast and reliable! Ray and Anthony were incredibly helpful. Love Hogan Tire!read more

I brought my car in for oil change, tire rotation, and tire pressure monitor replacement; then my…read morewife's car for rotation. I marked the tires beforehand, so when I picked up my car, it was apparent that the tires were never rotated although it was on the invoice. I brought this to their attention, and they immediately took the vehicle back in to perform the rotation. When I got home, I realized that only the driver's side tires were swapped front to back. The passenger tires were not touched. On my wife's car, the tires were indeed rotated, but greasy fingerprints were left on the armrest. I have purchased two sets of tires from Hogan and have been satisfied with their service until now. I don't know if the technician is to blame for this shoddy service or it is a systemic problem with Hogan.