The staff was so helpful- three employees went far beyond the call of duty to free the rusted-solid…read morebracket holding my spare tire so I could drive home. Andare (Anrade? sorry bro, I did not catch your name over the traffic!) did not blink when my spare needed a new valve stem-he just fixed it. 15/10 would recommend for emergency fixes.

After wasting about three hours at Tire Warehouse on Grove Street where they couldn't get to anyone…read morewaiting-- I headed up West Boylston Street to L&M Tire Auto Repair-- they were absolutely top notch. The young man who waited on me was professional and completely understood what I needed, he even called me after I dropped it off to run an errand to make sure he had the right tire. The repair was done quickly and professionally-- and this will be my new spot to get tires. FIVE Stars for these guys.

My 21 year sports car needed some TLC and required a flat bed tow to dealership. I called several…read morecompanies for quotes. Some didn't even respond, others wanted a mortgage payment as their fee. American Towing responded to my request immediately, gave me a fair price, followed up when they said they would and arrived precisely on time. Driver was courteous, informative and professional. HIGHLY RECOMMEND this company. 5 stars and both thumbs up.

Lost the keys to my car and needed to have it towed to the dealership. American Towing did the job…read morewith great customer service. The driver took extra time explaining that was going to happen. I would highly recommend. Thank you. Walter

My wife scheduled a service appointment three weeks ago for today between the hours of 12pm - 4pm…read more At 3:09pm, I received a call stating that they would have to reschedule and offered tomorrow for service. I explained how my wife had to take time off from work (Not get paid) and how it felt really inconsiderate that they called so late to cancel. We're not available tomorrow and no other remedies were offered. Super frustrated that we waited for three weeks to be cancelled last minute. UPDATE: We spoke with management from Al's Oil shortly after the mishap. They were understanding and responsive to our frustrations. They rescheduled quickly and effectively met our needs. Al's Oil made up for the misstep and then some. Very appreciative for their response.

check my update to there response! DONT USE THIS COMPANY HONESTLY FIND ONE THATS HONEST AN…read moreRESPECTFUL! AN HAVE TECHS WHO TAKE ACCURATE NOTES AN DONT LIE! I would never choose this company for oil if I were you. They tell you one thing in person that needs to be done, but then lie on paper and say something different. We have had six guys here, all saying something different, causing a hassle of a mess. Then today, I spoke to Tammy; she was so rude! She didn't care that I had the tech conversation with me on our Ring cam that proves what I'm saying: "I get what you're saying, but it's not what he put on the paper!" I said, "So how come every time a tech comes out here, they lie about what they told me, seeing as it's happened each time?" Her reply was, "I don't know! I'll have to have a talk with them when they come in." I said, "Well, it's getting cold; we have barely any oil and don't want to put oil into the tank, seeing as he told me it would Contaminate it an not work properly! She didn't care, so I went, "Maybe I should have another company come out and look at the tank." She went, "You should, because we no longer want to work with you, and I'll let community action know. I'll email them." I said, "Okay, that's fine," then hung up! They are nothing but rude and never write down what they do on these service calls! I'd stay away! You guys are the worst oil company and so rude. Tammy is beyond rude and makes no sense. Seeing Tammy said it goes by what they wrote, not what they say in person, even though it's on my Ring camera. But we already found a new amazing oil company that doesn't play games and is honest and respectful, unlike your company. Tammy needs a new job, not to tell me she can't go off what I said, even though it happened in front of my Ring camera. None of your techs write accurate notes. So I will let everyone I know to never use your company unless they enjoy rude customer service where you get yelled at! So no need to reply to my updated review, seeing you wasted my family's time with all the lies and no respect! THEIR RESPONSE IS LIES. THEIR TECH LIES! THEY ARE A HORRIBLE COMPANY! THEY TREAT YOU WITH DISRESPECT! I'D REPORT THEM TO THE BBB IF I WERE YOU, OR TO THE STATE! I CAN LAUGH BECAUSE I NEVER MENTIONED COMMITTING FRAUD; I JUST WENT OFF A CONVO WITH THEIR TECH. BUT TAMMY HAS AN ATTITUDE AND WAS SO RUDE. SHE MESSAGES COMMUNITY ACTION TO TELL THEM YOU GUYS NO LONGER WANTED TO WORK WITH US. MATT CALLED TO ASK ME ABOUT IT YESTERDAY! I TOLD HIM HOW RUDE AND EVERYTHING TAMMY WAS TO ME! AND TOLD HIM WE FOUND A NEW COMPANY WHO DOESN'T LIE AND IS HONEST AND KEEPS TRACK OF NOTES! STAY AWAY FROM THEM. THE OWNER IS A JOKE WHO DOESN'T CARE ABOUT YOU AND WHAT HAPPENED. LIKE I SAID, RUN AWAY!

I've been coming here for just under a year when I got my most recent vehicle. I like the Platinum…read moreWash, which is a nice even $20, and comes with the car wash club card. It's a nice independent car wash which just feels better than any of the big franchises.

The attendant ( manager?) is very friendly and makes sure you're happy. The wash does a great jobread more

I seriously love Phil. I've been taking my car there for everything for about 4 years now and I…read morehave never been disappointed. He charges fair prices, always thoroughly explains what might be the problem with your car, what your options are, and what he recommends. Just a few weeks ago I had my car serviced at a dealership and they told me something needed to be done that would cost about $500. I took it to Phil and he actually told me I should talk to the dealer because they should pay for it under warranty. He said if he were to do it, it would cost about $300. It's things like that that make me feel he is trustworthy and not trying to swindle you. Also, he is a genuinely nice guy, and seems to really love what he does. A+ Highly recommend!

Phil is a very fair and knowledgeable guy, who seemed to care about my needs even as a completely…read morenew customer