Napa Red Cab is under new ownership and is now in the capable hands of DANA - he is wonderful. He…read morewas on time, courteous, professional. He reconfirmed with in the morning, and was washing his cab so he could pick us up in a clean car.... And it was! He estimated that our cab fare would be one price, from our house to the Napa airport, and he actually charged us a lot less. He is now in my contacts as the only cab in Napa to use. He gets a five star rating! ***** LORI K

Ok! I read a bunch of reviews here, just out of curiosity, and I am not surprised and would be if…read morethere was not any bad reviews. "Bad" isn't even close to the service I received. It was October 6th 2024. I had a major surgery on the 2nd at Saint Helena hospital. My ride had fallen through and I needed to get home, so the nurses told me that my insurance would pick up the bill if I wanted to take a cab. Since it was a weekend they do not provide, but there's another company. Red cab in Napa that does weekends and they would be there to pick me up at 5:30 pm. That he did. Im a happy go lucky person and was ready to have a nice drive home maybe cracking some jokes, whatever. Instead, the little heavy set man in a driving hat, listening to show tunes didn't waste any time telling me u couldn't eat in his car as he knows the hospital gives free food to "you people" and that fine but don't eat in my f-ing car. What!?!? I was shocked he would speak to me like that. I told him I didn't have any food. Then he said if you have to throw up or pee or take a shit, let me know and I'll pull over. Don't do it in my car. So I dismissed his attitude and humored him by listening to his "road" stories, pot hole stuff, go-to drivers convo. Anyway a few of his stories he got heated at the end and raised his voice at the incompetence of the road officials. I'm thinking to myself I don't want to make this guy mad. In the meantime he drove right past our turn. When I said, hey, you just passed where we need to go. I am not exaggerating, he slammed on the breaks as he pulled over and said no I fucking did not that's not the way to where we need to go. I'm like, yes it is, as I double check the sign. He kept yelling no it's not. I said I live where I live and this is the way home. He said, so you're going to take me over the mountain? I said I live in the mountains so yes. Then he proceeded to tell me the road was closed and we're lucky it's Saturday and they won't be working. I said oh they aren't working in the road, they're done w that. He kept wanting to be right I guess. Raising his voice and cussing at me. I had to bite my tongue. When we got to a part of the road where they had been working I said that's probably what made you think they were working on the road. He again said to me that you'd think "you people" would appreciate a free ride and give directions a little nicer. And motioned the steering wheel towards the side of the road again hitting the brakes. Mind you both times he did this it really hurt my chest as I just had a lobectomy 4 days earlier. The seat belt was locked so it was very painful. I mentioned the first time that I just had part of my lung removed. His response was, that it wasn't his problem and I should learn to be nicer since I was getting a free ride. I said, someone's paying for it. And that's when he threatened to pull the car over and let me out right there. I almost wished he had. It was the most horrible experience and the best way to describe his demeanor is if you've ever been with an abusive spouse? That's what it felt like. I don't scare easy and I have a hard time just letting someone talk to me like that. But I bit my tongue and was afraid to tell him where the next turn was. So when I did I said it overly nice with sugar and a cherry on top. He very sarcastically said, well thank you. He pulled up to my house. I grabbed my things, should have had assistance due to my surgery but I just wanted out of his show-tune mobile. I didn't say a word and I didn't look back. I was so blown away at this man, I really couldn't believe it.

I had a wonderful experience with driver DAVID last evening. He was professional, on time and very…read moreaccommodating. Found out he is a native Napan so I appreciated that. I am highly recommending to ask for him since I will be doing the same next time I call Black Taxi. Thank you David!

This company SAVED us. We were stranded in the middle of BFE Napa and thankfully, they had drivers…read moreavailable to pick us up. Very friendly driver, Amanda. She told us about the Napa and gave recommendations of places to go while we were on our trip. Can't recommend them enough.

We had a great time in Napa - all due to our amazing driver!! Buzz is great and so is all of his…read moredrivers!! He picked us up in San Francisco and drove us all around napa. Asked us if we preferred the bay bridge or golden gate and was very knowledgeable about wine country. One of my friends even had an allergy problem and he picked her up Aleve while we were wine tasting. Literally the best service and will continue to use and highly recommend!! So professional!!

Highly recommend Napa Drivers! We had a blast on our trip to Napa. Our driver Chris was prompt and…read morethe car was very comfortable. Chris even saved us by running to get allergy medicine while we were at our first tasting. Overall a great experience from beginning to end.

Driver turned the meter off and extorted me for $50 for a 10min drive across town on the hwyread more

The rudest and most unprofessional staff. If you DONT like or cant handle your job find a…read moredifferent one. Its time for the public to start filing complaints either with the City of Napa or the State of California. Time to close their doors if they can't serve the public correctly. Most times the calls placed are for the elderly requiring this service and these fucks answering the phones and drivers should be fired! File your Complaints here: +1 800 649 1222 | www.yellowcab.com https://www.countyofnapa.org/1236/Consumer-Complaints https://www.dca.ca.gov/consumers/complaints/consumer.shtml

I've used their ride service several times (Lakeport to Ukiah, to Sacramento airport, etc) and…read morewould recommend Angela's Anytime Rides. I usually called in and booked a few days in advance, and the drivers always showed up at scheduled day and time. I assume they take credit cards; I usually paid with Apple Pay though.

My husband needed a ride to work because our car was in the shop. He caked the day before to…read morerequest an early morning pickup. The driver arrived on time and was really friendly, and the price was good. We would definitely use Angela's Anytime Rides when we need them in the future. And we recommend using them.

I called and told them I was at a mechanics in Kenwood and needed a ride home to Glen Ellen and he…read moresaid "Where is Glen Ellen?" and immediately hung up on me. I would give zero stars if possible.

Always a great experience. He's timely, interesting and gets to my destination as quickly as…read morepossible.

I have been using Lyft for about 9 years. Lately Lyft has been adding excessive charges to my…read morebalance, once you contact Support for assistance it's either Ai or a bot. I was charged double the amount for a daily ride I take, I contacted support and was told the charges are correct and I would receive no further assistance. Lyft customer service is horrible, you never get a live agent, nothing ever gets resolved. I rode one way for $28.91 and my return trip was $45 for the same trip, another example I pay 7.98 to go to the store everyday, but for some reason I was charged $18.96...Lyft makes up fees as they go. I suggest you start looking at your total charges because Lyft is just doing anything now​, overcharging its customers

If I could leave a 0 star I would. I took Lyft home from a medical appointment. All seemed to go…read morefine. Driver was polite. They even put my rollator walker in the trunk of their car. Get home they put my rollator on the sidewalk for me. Mind you this ride I did not have any drink or food with me. I got in wearing a long black winter coat. Had only my purse and a rollator walker with me. Driver was polite. She put my rollator in the trunk of her car. I sat on the seat of the car facing the sidewalk. I swung my legs in. We go home. She puts my rollator on the sidewalk at my house. I thank her. She says Have a great day. I said You too. Thought nothing of my ride afterwards. I get a email some hours later. They said I'm being charged a damage fee. I contact Lyft to ask for what damage. They claim the driver said I spilled something on the seat of her car. I said No. I had no food or drink with me. There is no way I spilled something in her car. They text me a picture of the mess. I said I don't feel the charge is fair. They say they stand by the picture as proof I did the damage. I went around in circles for hours with different customer service people. Who did not want to understand. I did not have any food or drink with me to cause that mess. In the same I contact PayPal my method of payment on Lyft. They said they'd look into this. I'm up to the point I demand a supervisor from Lyft. One gets on and is talking to me. They put me on hold a few minutes. In the same time PayPal messages me saying I will get a full refund of the charge and for the ride too. It will bump back to my credit union account by the 27th. I see the tracking for it saying Refund pending till my credit union processes it. The Lyft supervisor gets back on. They said Since I have had no trouble in the past with them. They will let me have my refund. I said I already got it from PayPal. I don't know how they can side with a driver who clearly seen I did not have any food or drink with me on the ride. I think another rider caused the mess. The driver never noticed it right away. They now do when I was riding. So they assume it's me who made the mess. I fought this to the bitter end. I'm glad I stood up for what I felt was right. I blocked that driver on the app. I'll never be pared up with them again.

Nil is the most courteous and friendly driver I've met in my area. He was right on time for both…read moreour departure and arrival. He is also a safe and calm driver and overall he made the drive seem brief. Highly recommend!

Nel provided outstanding service, an excellent price and delightful conversation. He is very kind…read moreand we will use his business from here on out!

Apparently they only have one driver and he doesn't work on Friday mornings when i needed a cab to…read moretake me to Concord for a medical appointment

I'm writing this based on how RUDE a taxi driver was. I was…read morein a parking lot with my 86 year old grandma. She was having a hard time getting out of the car(she's 86!). We had parked directly in front of the store so she would not have to walk. There are over ten open spaces for customers to park. He(his car number is 68) decided he needed to swerve into the parking space next to us missing my grandmother by inches. No apologies. He didn't even look at her. He's also parked in curbside pickup doing absolutely nothing. If this is any indication on how he drives.....be aware