Terrible Service & Wait Times.. it's Like They Only Have One Cab.. Uber & Lyft Will Always Be a…read moreBetter Service Than Any Vallejo Cab Service

I called an hour in advance and they arrived on time and also called as they were pulling up! No…read moreproblems on the way and driver was very nice

The driver and vehicle were fine, but the service is a bit spotty. They're not always running when…read moreyou might need them to.

The driver for this business felt it was appropriate to pull into my business and throw out a…read morebottle that co rained some kind of liquid that splashed on the driveway. When I contacted Yellow Cab to find out if there was an issue I was unaware of I received a return call from the driver. He stated his name was Rodger and was extremely irate and belligerent on the phone. I hung up and he proceeded to call me back a total of 8 times. I have called back to the main office multiple times, requesting a call from the business owner, who has neglected to return my calls. The behavior of this man is extremely concerning, and I definitely wouldn't get into a cab with him after the way, he behaved over the phone.

Reliable and friendly Good people specially the daytime…read moredrivers.. Always good to be able to use cash instead of debit cards old-school methods is always appreciative...

Both stars go to the dispatcher that seemed like she was trying to help me..... after being told it…read morewas a 30-minute wait 45 minutes later I started walking... in my suit. The reason I called this company is cuz they're literally right around the corner from the limo company I work with.... To add insult to injury about a quarter mile from my truck the cab drove by me he honked and yelled some profanity as if I had done him wrong! Lol To the dispatcher leave that place as soon as you can unless your family you can do a lot better than that.... 2 hours for me to get to miles! Thanks! You have one less customer to ever consider....

Always late. Excuses range from shift changes to poor communication by dispatcher. Give yourself…read morea 30-45 minute margin of error if you have to be somewhere on time. This is not service akin to Yellow Cab in SF.

I called a Yellow cab yesterday 4 hours or more before I needed to take my service dog who is ill…read moreto the veterinarian. The cab never showed up. I called at 2:30 to fine out if they were going show at 2:45 when I was scheduled to be picked up. They said they were. I called back 10 mins later. When I was informed the original cabdriver was on a extended call but they would be there 5 to 10 minutes late. I called back to find out what was holding them up The dispatcher inform me she was trying to find somebody else to pick me up. But had no one to take my service dog. Needless to say l was not pleased. I don't recommend anyone with a service dog to ever call Yellow cab company. I am reporting this to the taxi commissioner. I believe this is call discrimination!

Don't do it! They do NOT take credit cards! I'll try to be thorough, yet brief, about what…read morehappened. I was traveling on business and stayed at the Holiday Inn Express in Benicia. They recommended I call a cab about 20 minutes before I needed to leave for the airport to catch my outbound flight. The morning I needed the cab, I called about 30 minutes (just to be safe) in advance. I found this company online, and since their website (which is awful, by the way -- I should have known, just by that!) said they served the whole area, I figured I'd give them a ring. They've got several phone numbers on their site. Red flag! When I called the first one, it went to voice mail (yet they say they are 24/7). I called the second number and sounded like I woke up the person. It was 5:40am. We had a major language barrier, so I really didn't know if he was going to pick me up or not. I went to the lobby and waited 15 minutes. No cab arrived. So, the front desk clerk called me another cab just in case. Five minutes later, California Cab showed up, so I hopped in. My first impression was, "Oh boy! This cab is dented in every way, and the seats are all effed up!" The driver put my luggage next to me in the back seat, so I'm guessing the trunk must have been jacked up and inoperable. The driver was nice enough, but as he started driving, he was GPSing the airport and swerving over the yellow line. Yes, I was nervous! We got on the freeway, and he was only driving 50 as cars were driving around us and he was swerving! As he accelerated, the car started shaking! To top it off, his air pressure light was lit up on the dash! About 10 minutes into the drive (it's about a 40-minute drive to the Oakland Airport) he told me he doesn't take credit cards. WTF??? He waited until we were that far into the drive to tell me??? I'll skip all of the yelling I did at him, and just say that he offered to take me to an ATM to get cash. I told him I would take the fee out of what I owed. I spent the next 15 minutes solid SHOUTING at him and telling him how inappropriate it was to tell me he doesn't take credit cards for a fare that will be well over $100, and how his car is a complete piece of crap! When we arrived at the airport, he knocked my fare down by $5 to make up for the ATM fee and apologized profusely for the lack of professionalism of his company. In no way, shape, or form will I ever book a cab with this company again! A safer bet is Vallejo City Taxi -- www.citytaxicabvallejo.com Happy Travels!

Terrible. Made reservation on Friday, called on Monday to make sure they were coming. Spoke with…read moresomeone who said they would check on it and they hung up, called back and no answer. Had to have a taxi come out from concord and I may miss my flight. Can't say I'm surprised due to other review posted here. If you plan to use them, make sure to have a backup plan and enough time to follow through with it. Thanks guys, your irresponsibility may end up costing my company money that we don't have.

9 Jan26. . This review pertains to a particular driver(Brad ?) and Not the…read morecompany itself .although the drivers are the 'face' of the company. Called ahead several hours for a pickup, specified time and place, driver (Brad?) confirmed. However when I phoned him at 10 mins overdue, he said he was busy with an out of town call and not available for a few hours. The guy just blew me off without a word, did Not call me, leaving me waiting for a cab that was not coming ! Totally unprofessional, and unforgivable. ==since writing this I noticed that he sent me a text, not seen at the time, that said sorry already booked....yet I spoke with him =after that = and he never said he'd texted me, and in fact reconfirmed our appointment ! so wtf. . .Bad experience all around. ==But credit where due - the driver referred me to a driver of another company, who in fact did respond on short notice with good service.

Reliable folks, pick up on time. Comfortable car. Friendly, calm driver, easy to chat with. Helped…read morewith bags to the door. Recommend.

I strongly recommend Vallejo Airporter if you are looking for a reliable, professional, and…read morecustomer friendly business. Vallejo Airporter is my only shuttle service I use when requiring transportation to and from Bay Area Airports (Vallejo & San Francisco). They are always on time and are genuinely concerned about your travel. As an example, my flights were cancelled at Dallas Fort Worth Airport. I called Vallejo Airporter and with no hesitation they told me to call back once I obtained a flight. After 24 hours, I obtained a flight, called back and I was able to obtain transportation from Sacramento. Dependable, reliable, customer service orientated, and always professional. Thanks again Vallejo Airporter.

Everything was great! I spoke to and made arrangements over the phone with Sony. Not only did he…read morehonor the groupon deal I found online but made recommendations and helped finalize the stops on our wine tour. He recommended food spots as well. Our driver, Sonyia reached out the morning of as discussed and kept me up-to-date on her arrival time. She explained and confirmed our itinerary and took pictures of us several times throughout the day. They made the day smooth and hassle free. The limo was clean and well stocked. Thank you soo much for making my bestfriends' birthday celebration a success!