Excellent customer service! Care quality and excellent office experience. Will recommend coming…read morehere for imaging!

The staff here is awesome. The facility is clean. Their MRI machine was much roomier than any I…read morehave ever been in, (and I've been in quite a few). The techs truly care about their patients. As someone who has worked in another radiology facility previously, I was extremely impressed with Fox Valley Imaging in Naperville. I would highly recommend them to anyone. Dan, the owner, is wonderful, and Zelda at the front desk was very helpful. High marks all around! I would definitely come back!

I as called for my appointment 6 minutes early. I felt they were concerned for my time too…read more Rajeshri was the phlebotomist who drew my blood. She was knowledgeable and skilled. A great office.

I've stopped in here 2 x for blood draws. Prompt,…read moreprofessional, a pleasure to work with.

I have been here 2 consecutive years for that most wonderful x-ray a woman can have…read more The positives: appointment scheduled for MY convenience. rescheduling because of snow storm, extremely easy minimal waiting time after arrival for appointment plenty of parking very professional and friendly staff. But, what I thought was just an oversight last year, seems to be the norm. NO deodorant provided after the exam. This year I brought my own, just in case, and was glad I did. I have had a number of these exams at a number of places, and this is the only one lacking that essential. Come on, both of your health and fitness centers provide this, so it has to be readily available. If you are to continue this practice, warn the women to bring their own when they make the appointment ~ they make a point to tell us to be sure to NOT apply any before the exam, so just a simple "bring your own" could save someone from being extremely uncomfortable for the rest of the day.

Dr. Frahm provides a progressive practice that allows the patient to be part of their own medical…read moreplan. I feel in such great hands with Dr. Frahm and cannot recommend him enough.

3 appts cancelled by this organization----for the following reasons: No supplies to provide…read moreshot--was notified at 9:10 am on voice mail for 9:30am appt---already had driven to location----#2 Morning notification no doctor to administer shot--appointment cancelled--------#3 Cancelled appointment Dr. "sick" no one to administer shot of Hyalgen------ Appointments all cancelled in the last 4 weeks....administration seems to be in total upheaval-------an absolute organizational disaster.

Just visited this location and I have always had a really positive experience here and with…read morenorthwestern. The check-in staff is super friendly and the nurses and doctor teams always try to work efficiently to get people through as quickly as possible. I appreciate the kindness I have received and also feel like I'm getting quality of care here. My most recent visit, I was in and out in less than an hour without having an appointment online, which felt very quick and efficient to me! I did go first thing in the morning so that may have helped, but there is an online appointment reservation system if you want to plan ahead.

Highly recommend. Over the past three years I have visited this immediate care numerous times…read more Allergies, sinus, infections, injuries, and lab work, I have never had a bad experience. Every staff member is caring and courteous. I am always seen quickly and only had to wait a long time once due to a flu outbreak. A convenient way to get treated without having to go to the ER or make an appointment with your primary care.

The lab is not clear about billing. They say both you need to pay out of pocket if your doctor did…read morenot put in the order, and then they ask for insurance. They later charge you again. It's all very confusing

The lady with the blond short hair is so rude, I went to get my emergency cbc done because I'm…read morehaving internal bleeding which is already leaving me at stress, my phone died but I had a picture of the emergency order from my doctor she said she can't take it which I totally understand but she was showing all types of attitude being so mean and rude that I had to tell her your attitude stinks and I never talk like that to others but that's really trigged me.

I called to schedule an MRI because my doctor wanted me to get in ASAP. The receptionist…read moreimmediately asked me if I had insurance and I said yes assuming that was a good thing and she immediately said she couldn't get me in any sooner (WITHOUT KNOWING WHEN THE APPOINTMENT I WAS TRYING TO GET IN SOONER THAN) unless I private pay. I got upset and said this seems like a scam and you are trying to take advantage of the fact I'm in pain and her reply was 'sure'. I then said so you are admitting to trying to scam me and she said you can think whatever you want to think. Unbelievable. This seems super predatory, just immediately bypass insurance and private pay please. We don't know when you are trying to get in sooner than, but we know you have to private pay to do it.

I had an excellent experience here! I was warmly greeted by Clarisse and the tech, Ashu, was very…read moreupbeat and professional. Mesha helped me with scheduling and was very accomodating. Very little wait time. The place was spotless. Very pleased!

Quick appointments, friendly knowledgeable people. Easy to get to , great parking. Highly…read morerecommend.

Would give a zero if I could. Arrived at 0625 for a 0630 appointment. Lights off in lobby. Doors…read morelocked. Not a big deal since I'm early. An employee parks right next to me at 0627 and goes inside. Lights come on. I give her a minute and try the doors at like 0635. Doors locked. I stand out for a bit (20 degree weather) but no one comes to the door. I tried calling both phone numbers listed for the facility but they say the clinic is closed until 0700. I tried the doors a 3rd time at 0642 and finally doors open. The woman at the front (who had parked next to me) was immediately hostile. She says 'the doors are hard to open and just look locked' and 'no one called'. (I tested the doors on the way out, and not only were they easy to open, but automated, so she lied about them being unlocked.) She acknowledges that she saw me standing outside but didn't come to the door. Absolutely rude the rest of check in. If I didn't very much need the MRI I would have left. I felt vulnerable and anxious the rest of the visit, even though the tech was great.

Simply put, knowing my TRUE body fat % and composition motivated me to train harder and eat even…read morebetter than I did before I got scanned. If you have even a passing interest in your health, then go to Dexa Fit and get a DXA body scan done. If you REALLY want to know what your body is comprised of, there is no better way of measuring than DXA technology. Your bathroom scale, the "pincer" method... water / air displacement - these methods are fooling you into thinking you have less body fat than you actually do. A couple of great reasons to get a scan at Dexa Fit: 1) Non invasive procedure - I got my scan done in shorts and a t-shirt. No uncomfortable nudity, no swimsuits, no people pinching your fat. 2) Total accuracy. And I mean total. For example, it will tell you how much lean mass you have in your arms, legs, trunk, how much bone mass you have, how much fat is in your bones and CNS, and what KIND of fat you are storing (android / gynoid). It will also give you your T- and Z-scores for bone density - and more. 3) Gives you your RMR - resting metabolic rate - how many calories your body burns when you just sit on your butt all day. That helps to create a plan to burn more calories than you consume on a daily basis - the foundation for a successful weight loss program. 4) Excellent, caring, and very well informed techs: Matt and Alex are highly knowledgeable about training, weight loss/gain, and can (and do) help you to make sense of the results. They walk the walk, too - both are in excellent health and clearly practice what they preach. 5) Literally takes a total of 15 minutes from entry to exit. I will warn you - if you've been using a bathroom scale or the "pinch" method to measure or estimate your body fat, you are going to get a higher reading than you're used to seeing. Get mentally prepared for that, because it is definitely going to happen - the DXA method measures the fatty tissue of your brain (8 lbs) and fat in your bones and sinews that other methods can't measure. This adds an estimated 5% or more to what you're used to seeing with other methods. Don't let that bother you - just accept it as a "new normal" and work to lower your fat from there. It's a new benchmark point - just a way more accurate one. These guys are great - the process is excellent and worth every penny - give it a try, I promise you won't be disappointed.

If you're interested in getting serious about weight loss and fitness, this is your starting point…read more I've been in twice - first time for all 3 tests (DXA body fat scan, resting metabolic rate and VO2) to establish a baseline. Test results were explained in great detail and there was advice for how to leverage the data for losing fat. At the time of my first visit I bought the package for a return visit for all 3 tests that I'll do once I'm at my target. I expect my RMR in particular will be lower so I want to set myself up for success long term. I'm at the midpoint in my weight loss so I recently went in after purchasing a groupon for a DEXA scan only. Seeing that I've been losing fat and not muscle mass was great and even more interesting was seeing where I've lost more/less around the body - for example my loss to date has been disproportionately in the waist/trunk. As others have said, be prepared for the scan results to be much higher than other less accurate methods you've used previously. Mine is about 7pts higher than my home scale and gym measurement. Don't be disappointed by the small room and no frills location. All you need is their equipment and advice. Data is power - use it!