Varicose Vein Procedure…read more I had my big ugly varicose vein treated by Dr. Makris In September using RF. Dr. Makris and the staff was super nice and caring - they checked in on me the next day and gave good insturction for the post procedure care. I was treated on a Monday and I went for a RUN on Thursday and I didn't need to miss any work. The bruising and pain were surprisingly minimal and my leg feels and looks great now.

Unfortunately, I can't actually review their services. I made an appointment for an MRI over 2…read moreweeks out, the orders were sent before they would schedule with appointment, so they HAD the orders from the doctors. The day before the appointment the radiology tech called to cancel my appointment because they don't do the tests on the orders from the doctor. I'm unsure why the appointment was even made given they reviewed the order at the time I made the appointment. It made things very tough because I had a date for surgery and surgeon needed to review the images to make a plan.

Poorly run business. The reception desk will waste your time dodging your phone calls. I've wasted…read morean hour of my day trying to reach them to schedule an appointment. Their office is very unprofessionally run, and from reading other reviews it seems that the employees are unhappy with their work environment purposely loosing business for the owner. Don't waste your time.

I am 60 years old and haven't been to a gynecologist in 19 years as my primary care physician did…read moremy yearly paps, but after a large mass was seen after ultrasound I was recommended to Dr. Olson. I was terrified and he was extremely gentle and wonderful! I had surgery and him and his staff were the most wonderful team I could have expected. I will never go anywhere else. The nursing staff at Edwards Hospital is the greatest staff I have ever experienced. Thank you all for making my surgery and removal of a grapefruit size mass the easiest most caring experience at a hospital I have ever had. Much Thanks to you all!

Sensitivity to women's health issues is something I expected, given their name. However, I found…read moreeverything to be a little gruff and rough around the edges when in regards to customer service amd bedside manner. I brought my daughter here a few times and decided to look elsewhere. Maybe it's the right fit for some, but we weren't very comfortable. On the positive side, it was fairly easy to get appointments.

We have been here before and always felt comfortable and well cared for. I came in and stood at the…read morecounter waiting to check in while the young girl waited on another gentlemen. Then she was on the phone and doing something on the computer. No hello, no I'll be with you in a moment, no smile or acknowledgement. She finally turned and asked if I had an appointment. Still no anything. She may have well of been a robot. What happened to common courtesy and a polite greeting? If you are working in a public capacity you should have some common manners. Everyone else I dealt with was friendly and courteous. My appointment was handled in a professional manner in a reasonable amount of time. First impressions are important.

I had the BEST experience at the Future Diagnostics Group located in Joliet, IL…read more Every person there was kind and more than accommodating! They took the time and patience to listen!! Lori Russ was phenomenal and the MRI techs were great... very caring, kind and very helpful !! I had an MRI done and it was a third of the cost of having it done at the hospital!!!! I have a close relative who is a radiologist and he reviewed the report and had such compliments about the radiologist report!! I RECOMMEND FUTURE DIAGNOSTICS FULLY, WHOLEHEARTEDLY AND WITHOUT RESERVATION!! Thank you to everyone who helped me while I was there. All were completely professional, medically knowledgeable and caring and kind. Will definitely go there again if I should need an MRI again!!!

Great staff in the radiology area, but my god the one front desk lady is so loud, we knew every…read morecomplaint, problem & everyone's health answers. Small office with a loud mouth. So unnecessary, other office staff were quiet

Great location, clean and modern. Caring staff. Attentive and helpful to my current mobility…read moreissues. Really happy with my experience

I am a 65 yr. old male, have been going to this location (95th and Book) for many years, for…read moreprimary care and various issues. Recently I had a minor complication (stone in cheek gland), and we had some difficulty on how to remove. After some minor confusion on how to proceed, am motivated to recognize and express my appreciation to Sheena for her follow-up and diligent work, to guide my situation in the right direction. Her professionalism, kindness and overall joy by which she corrected my path to appropriate care, was exceptional. Thank you Sheena. Sincerely, Michael R.

I needed an MRI and all the Elmhurst Hospital sites close to me were booked, but Mina in Central…read moreScheduling at EEH was able to get me into this location with just a week's lead time. I had my MRI this morning. Leigh in Registration was nice and helpful. Shaun, the MRI technologist, was so great! He noticed on my form that I ticked yes to "Are you claustrophobic?" He took extra care to make sure we took things slowly, and even broke up the test into 3 sections, so he could bring me out of the machine, to take a few breathes. He contacted my doctor about a question on the order, and this saved me 60 minutes more in the machine! So we finished in 90 minutes, versus 2.5 hours. The facility is clean, and all covid precautions and protocols were observed. Only concern is the cost, which is higher than other MRI centers. I was also "invited" to pay the bill in advance, both online this morning during the e-check in process, as well as when I checked in in person at the facility. I was already super stressed heading into the test, and being asked to pre-pay was a little more stressful. But the lady still allowed me to proceed with the MRI, even though I said I couldn't pre-pay the $2,400. So that was nice.

Quick, easy, clean & friendly service! Was in and out within 10 minutes and received results in a…read moretimely manner also.

Always helpful quick caring affordable very nice people a little hard to get through for appt on…read morephone but all around great been there 5 times the radiology lady is the absolute best! Sweetest thing I've ever seen!

Don't even think about it... Just book and pay the membership. Dr. Farag and his staff are amazing…read moreand finding out your results right away is priceless. So organized and detailed and if Dr Farag sees something he does an ultra sound right there and discusses the results with you right after and make a plan. I see so many recent reviews griping about the fee. Have you looked at your insurance bills with other providers after finding a potential problem. I bet you will find the fee to be the same after you pay for co-pays, parking and all the additional fees. Or instead you can go to Northwestern where they tack on fees left and right and make you wait for weeks for your results and then multiple appointments later plus the stress of waiting and you've already likely paid the $390 anyway in co-pays and fees cause insurance is BS. I started at NW and had months of stress and appointments. Never again. The piece of mind is worth every penny. Do it. Trust me.

So I found several places that do offer same day results without an additional $390 "membership…read morefee" which like others said is the same thing we were offered prior to the fee. I believe everyone's financial situation is different so if you can afford it and don't mind spending all that extra money then this place is for you. If you are like the majority who can't then just make a few calls these places are out there. I also found numerous that are next day.

Excellent! I am scared of MRIs. Natalia's cheery dispostition and kindness made the experience very…read moreeasy. All staff were very kind and helpful. I will definitely use Bright Light medical Imaging again if I need such a service. I was very pleased with the entire appointment from scheduling on. THANK YOU!

Told to be here by some idiot at 6:45 and then a person who literally tried to rush in because she…read moreappeared to be late said I don't know who told you that but 7 is when we open. bad business practice and she was rude. bbb.org must have a field day with this place.

I have had two MRI's in my lifetime. First one was in one of those torpedo tube units. Kind of…read morefreaky to say the least. I can definitely see why people get freaked out about them. Claustrophobic to say the least. These new open MRI machines are really nice. No closed in feeling. Folks at Westbrook Open MRi are great. I got in, waited maybe 5 minutes and was taken back to the MRI room. Got on the table, was slid back into the machine and away we go. My 30 minutes was over in no time. They have lockers for your personal affects while you are having your MRI done. I would definitely recommend Westbrook to anyone needing an MRI. Cheers!

I went for an MRI for my neck at another facility within my medical group a week ago. I've had an…read morean MRI in the past for my knee so I knew what to expect. Here's my experience at the facility within my medical group: I breezed in for my MRI, they place a cage over my neck which snapped into the bed, put headphones on (the procedure is loud), then rolled me in a "tube", my nose was only inches from the wall and it was a bit dark. I'm somewhat claustrophobic, but this was awful, immediate panic attack! I tried for a moment to stay in the tube, then asked the tech to pull me out to catch my breath. I tried it again, the procedure started, but I just couldn't lay there for 20 minutes and asked her to stop and get me out. I was trembling afterwards for awhile, and affected by the whole thing for days including nightmares. I could have asked my Dr for a Valium but that's not for me. I researched online and found Westbrook Open MRI close to me. I went in apprehensively, expecting the experience to be a little better than my last one (I also needed to get the procedure done!). I met with the tech, she was wonderful! She asked questions about my condition leading me to get an MRI, walked me into the MRI room and explained everything and what to expect. The machine is open on the sides, the canopy is still close to your face, but there's a light inside which helps tremendously. She kept asking if I was ok, and gave me tips I could do to feel better. I got thru it and even calmed down while in the procedure. I will definitely go here again if I need to!!