shopped there a couple of times and they do a great job of sharpening my chainsaw blade. picked up…read morethe chain 2 days ago and accidentally dropped a $50 bill on the floor. They went through phone records to find me to get my $ back to me. HONEST!

They are nice and helpful towards customers. Always a pleasure going in there. got a new trimmer…read moreand love it.

Amazing Service from Barry at TIS Appliance Repair!…read more I can't say enough great things about Barry from TIS Appliance Repair! I've had the honor of working with him on multiple occasions when he came to repair appliances, and each time, he has been extremely kind, professional, and pleasant to work with. Most recently, while Barry was repairing my stove, I experienced an unexpected water break in my bathroom--a pipe burst, and water was pouring everywhere. I had no idea how to turn it off, but Barry jumped into action without hesitation. He quickly helped shut off the water, preventing further damage, and even assisted me in calling the emergency rental number to get additional help. His quick thinking and willingness to go above and beyond made a huge difference in what could have been a very stressful situation. This is the second time I've interacted with Barry, and both experiences have been exceptional. TIS is lucky to have someone like him on their team--his kindness, professionalism, and dedication to helping others are truly outstanding. Barry definitely deserves a holiday bonus (and maybe even a raise!) for being such an asset to the company. Thank you, Barry, for your amazing service--you're awesome! Great job, TIS, for having such incredible staff! - Pamela

I had a washing machine that wasn't draining. Signed up for an appointment next day…read more Denny came out and had my washer apart in no time. He told me that there were two possibilities for the problem, a cheap option and a more expensive one. I liked how he recommended that we try the cheap option and see if it worked first. That's the way I prefer to do business. So far, the washer has been draining without issue. I'm out a $39.99 service fee. I think it was well worth the price. Denny explained that if the washer required more drastic repairs, they waive the service fee. In the end, these guys seem like honest, knowledgeable repair technicians. I would definitely recommend and use again.

Doug did a fantastic job and was very helpful with preventative maintenance tips!…read more He is much more reasonable than the Mr. Appliance and much better service! I would recommend him for any job! Small businesses need us, the service and quality are far better than the corporate guys!

Came in a checked everything on the dryer and replaced the vent, repaired in less than an hour.read more

Beware, if you put something in layaway and for any reason end to having to forfeit the item, any…read moremoney applied to said item apparently just belongs to them now. I'm out $85 because I fell on hard times. Didn't even offer store credit. Just lost a customer. Sad because I loved this place and the people before I experienced this anti consumerist practice.

Monte is the best. Took care of any issue I had and tried his very best. A+ for this placeread more

We thought awhile before posting this review but feel that it's important for people to know what…read morethey're getting into. We own a five-year-old LG refrigerator that is making a noise like a playing card in a bike spoke. The repair person, Kevin, immediately began telling us upon his arrival that our $4,300 refrigerator was 'nothing but junk.' He heard the sound, although it was quieter that day, and I also played two recordings of the sound for him. HE STATED A FEW TIMES that he had no idea what the problem would be. First red flag. He then told us that he DOESN'T WORK WITH REFRIGERANT and that he is not licensed to do so, in the event that the problem was refrigerant related. That was the next big red flag. He pulled out the frig and took off the top panel to listen further. He put a magnet in a couple places to turn off the interior lights to listen again. Then he began to scroll on his tablet TO LOOK UP ARTICLES ONLINE for what the problem might be. That was another red flag. He put the back panel back on, scrolled further, and then took the back panel back off and reset the refrigerator digitally. He replaced the back panel again and then told us to listen to see if the noise went away when we opened the freezer drawer. He wasn't in our home more than 15 minutes, had no idea what the problem was, and left us with the advice to just keep listening for the noise and TO CONSIDER BUYING ANOTHER REFRIGERATOR. He did no actual diagnostic work, didn't remove the lower back panel to get inside and listen closer, and had no advice for how to constructively proceed to reach a solution. HE THEN CHARGED US $97.50 FOR THE VISIT, a visit with no real expertise demonstrated on his part. To add to the problem, he scratched the handle of our black stainless-steel refrigerator, a scratch that is very visible. In full disclosure, we did not contact the company about the scratch because we know they will do nothing to compensate for it. We felt that he decided at the beginning when he saw our refrigerator was a high-end LG that he wasn't going to get involved with it. He should have just excused himself at that point and not charged us for the visit. Our advice would be to pass this company by, and if you decide to call them, ask for your repair person NOT to be Kevin.

Just had some work done by Appliance Service Of Lexington Inc at one of my rental units…read more The worker, Kevin Glass, was extremely unprofessional. Kevin completed the job and left without communicating with me about what he had done. Would not recommend working with him.

Relatively quick appointment and the technician knew his business…read more Polite, prompt, and professional.

This is the 2 nd time in a month period I have had to get something repaired. This time was our…read moredishwasher. I called and was gotten the next day. I was told between 1and 3pm. They were going to be later and they let us know. The technician (Ethan) was professional and had a wonderful personality. I definitely would recommend this company for any of your appliance needs.

Our family recently moved into a home with a crawlspace in desperate need of update. Contacted…read moreBluegrass Crawlspace Restoration and was extremely impressed from start to finish. The staff was polite, professional, and willing to answer all my questions. The job was completed as promised, fairly priced in advance, and there were no surprises. I highly recommend this organization!

I highly recommend this contractor. He does excellent work at a fair price. He showed up and…read morecompleted the job as scheduled. He also takes ownership of his work and will follow up as many times as it takes to get the job done correctly if there are problems. I feel like I received good value for my money.

Michael was great to work with. I am a repeat customer and satisfied with the quality of his work.read more

I would like to update my review for this business. The overall previous review is true and I will…read moresay in the end they provided quality work. Only feedback I would give to this company is be honest and straightforward with the product. No excuses just tell a customer how it is, they will understand.