Absolutely percent the best marina. The entire staff gives 110% and are always above and beyond…read more No marina better!!

Great location but the people And staff make this a special place to store your boat. Always…read morewilling to help !

Steve the owner changed the price on my invoice after I couldn't afford a $500 charger. I asked him…read morewhy my service price went up just because I didn't purchase a retail item and he said it needed to be $400 because he decided that and I had to pay in cash. He also said I wouldn't get my golf cart back unless it was paid in cash. I was also forgotten about after scheduling a service pick up and this whole thing took 3 weeks when it should have been a few days. I do not recommend using them. Go to affordable carts or gator carts. Save yourself the problem!

I did my research on the cart I wanted. Dach Apollo. It had not been built yet in my configuration…read more I lived in another state but wanted a local dealership and found B&W, Reid and Will. great company with great people. They ordered what I wanted, updated me throughout the process and then delivered it as soon as it was fully checked out by them and software updated. The process was handled remotely but the team made sure I felt secure with my decision on the cart and company. Thanks

Shrimp and oysters were great. The Sweet and Sour shrimp was really good after a day on the boat…read more Came with a member. The bottled water was also good. Thanks, Hamilton Harbor Yacht Club!

Beautiful Yacht club on the intercoastal waterway. Service was on point and food was delicious…read more You do have to come with a member in order to enjoy the place, but it was well worth it.

What a turnaround Jeremy has been able to do t there. The service was superb! Dealing with Ron is…read moreexcellent! The communication with both him and his tech who came out to my boat was amazing. I would love to hire them to come to my office and see if they can turn that around. I am very impressed with the quality of the service and I would highly recommend them to my friends and colleagues

Longtime Customer - Extremely Disappointed with Declining Service…read more I've been a loyal customer of The Boat House for years and have purchased multiple boats from them--always on the promise from management that I'd be taken care of when it came to service and support. Unfortunately, that promise has been completely broken, and the quality of their service department has only gone downhill. Most recently, I brought my boat in for what should have been a simple repair. I was told it would be ready in a week or two, but nearly a month passed with no communication. I had to call repeatedly just to get updates, and every time I spoke with someone, the story changed--parts were ordered, then backordered; the boat was being worked on, then suddenly it wasn't. There was zero consistency and even less transparency. When I finally got the boat back, I was shocked at the condition it was returned in. It was filthy--greasy handprints on the seats, dirty footprints all over the deck, and it clearly hadn't been cleaned or cared for at all. I brought this up with the service department, and all I got was a casual "sorry," with no offer to fix it or make things right. To make matters worse, the original issue I brought the boat in for still wasn't fully resolved--and now there was a new issue that wasn't there before. Again, no urgency, no accountability, and no effort to deliver the kind of service they promise when selling boats. After spending millions of dollars with The Boat House over the years, this experience makes it painfully clear that customer loyalty means nothing to them. I will not be buying another boat from them again, and I strongly recommend that others look elsewhere if they expect any level of professionalism or long-term support.

I believe that at one time this operation ran a tight ship and had a pretty good name. That is not…read morethe case anymore. I just had the kind of buying experience you hope will never happen. It started with false advertising, leading to a bait-and-switch. They advertised a Sportsman with a 2019 Yamaha 250... After we started putting the deal together, we discovered that it was really a 2018. The Garmin was advertised as a 12-inch but turns out to be a 10-inch. All the information we had led us to believe a trailer was included. At the close, we found out it was not included. We had been told that they would have the engine records for us, but at the closing they discovered there were none. The financing was bizarre....The finance guy sat there and told me that 10% was a good rate and an $800 payment was good. This after their ad in Boat Trader showed a payment around 350 as doable. After we found that was just more BS we were told "it must be your credit". Don't think so... our credit at that time was over 800. There's more but just know these guys give used car salesmen a bad name.

I have been looking for 2-year-old Southport 33DC, fully loaded with less than 200 hours and like…read morenew. I gave Chris Walace a list of options on exactly what I wanted. I had three other brokers looking for me also. All but Chris gave up after a month or two. Chris Wallace sent me emails monthly if not weekly giving me updates. He finally found what I was looking for and had it brought to their lot. We closed the deal and had boat in the water in less than a month. The service staff did everything they could to get boat ready for a fast delivery.

No longer Walkers, new owners. Prices all went up 50%. Missing what I consider essential for a day…read moreon water like live shrimp for bait.

Very pretty views love to walk near the marina love to look at the boats going in and coming outread more

Best boats, Best service…read more The Stahl family runs a tight top notch operation. Can not recommend enough. Will continue to use them for service from here on out.

shopped through all of the dealerships on Marco island. what we found in MYS was a caring family…read morebusiness, built and ran with me and my family's experience in mind. Midwest nice in Southwest Florida. They have the Islands top professionals needed. From sales to customer service and after care they will answer the phone and get you taken care of.

Rick is probably the most knowledgeable man I know when it comes to propellers for boats. Pretty…read moremuch a craftsman who will steer you in the right direction with any of the local resources in town. He has all types of equipment in the shop to rebuild balance and repair props. I ordered a set of rubex props and got a call the next morning to pick them up. Talk about fast service. I can't wait to install them and see if it helps with the prop chatter from counter rotating dual props at slow speeds. Service 5 take what you can some props are backed up 9+ months Location 5 Value 5 4/2022

I took a prop in with a spun hub. he got me in and out in a flash. also taught me more about…read morepropellers in 30 min than my previous 60 years. very entertaining!!