We stopes by this dealership to look at a couple of used vehicles we saw online. This business is…read morefamily owned and we had friendly exceptional service. We test drive a couple of vehicles, asked for a loan approval and left town for the weekend. We had an appointment to pick our purchased vehicle up on Monday. The vehicle was ready to go and we finished our paperwork and were out of there within an hour. The whole experience was pleasant. As we were filling out our paperwork we learned that oil changes would be $20 as they pay for the oil for all customers who purchase a vehicle from them. Over the years when we have purchased vehicles from The larger dealerships it has taken 2-3 hours to complete the purchase. We appreciated the fast service we received and everyone there was friendly and personable. Plus, we also felt like we got a great deal on our purchase. I would not Hesitate to stop off at this dealership first when looking for a new/used vehicle.

I contacted Reed Chrysler on a Friday to set up a test drive and viewing early the next week. I was…read moreencouraged to put $500 down to hold the vehicle over the weekend. I put the money down and was communicating back and fourth with a sales rep over the weekend. The rep pumped up the vehicle proclaiming how good of a deal it was. On Tuesday I drove 2 1/2 hours to view this "great" vehicle and I let the rep know exactly when I would be there. Upon arrival, the rep seemed frantic. He informed me that the truck should have been detailed but never was. The truck has covered in dog hair. Each side of the front bumper was scratched. The bed was quite beat up. The truck had a few surface rust spots and the underbody was rusted very badly for a 3-4 year old vehicle. I couldn't help but think, "how do you not look at a vehicle that I called about 4 days ago." Waste of my time. Waste of my money. Poor quality vehicle at an overpriced asking price. I'd strongly recommend looking elsewhere.

I was traveling on vacation towing my boat to my destination when my vehicle began running poorly…read moreand my check engine light started flashing. I pulled off the highway and found the nearest repair shop I could find, which ended up to be High Tier Automotive in Beaver Dam, WI. Even though it was about twenty minutes before their closing time, they diagnosed the problem with my vehicle and worked late to fix it. They got me back on the road that day and I did not have any vehicle troubles after that. I found them to be very knowledgeable about what was wrong with my vehicle and very helpful to get me back on the road at a reasonable cost. I cant say enough good about this place. They went above and beyond to help me out of a situation. If I lived closer to this shop, I would take all my vehicle repair and maintenance business here.

Truck engine was rattling like crazy for quite a while, esp when i accelerated. i had it in for…read moresteering linkage (great job also) and mechanic found all bolts on exhaust manifold were sheared. They did a great job! i couldnt believe how quiet that engine sounds now, and i dont have to worry about something falling out on the road. they also welded an exhaust pipe that had a split. excellent job all around, they really went above and beyond in getting my beloved truck running like new.

I do give Easton Motors a little credit for reaching out to me in response to my negative review…read more Beyond that, no, my opinion has not changed. Here is some background story: Despite my better judgement, I financed a car through Easton (for a much higher than average interest rate and high monthly payment) because I needed transportation and did not have any savings at the time. The staff was exceedingly friendly and accommodating while trying to sell the car to me. However, two months later, I was laid off. Looking ahead, I called Easton right away to try to make alternate payment arrangements. They wouldn't return my calls, and when I WAS able to get them on the phone to discuss finances, both the local rep and the owner that I spoke to were rude and insulting. They refused to give any accommodations or extensions at all, and repossessed the car as soon as they were able. If they would have worked with me at all, I would've been able to keep the car since it only took me one month to find a better and higher paying job. Instead, they got to resell the same car (for the same price, I'm sure) and now I'll be working for years to repair the hit that my credit score took. Bottom line: Your best friend during the sales process, then will throw you under the bus.

So we were in a bad situation financially and needed a car. None of the cars had a price up front…read more We wanted a 2010 escape but they said it was out of our budget and sold us a 08 equinox instead. I don't see how the prices could be that far apart on 2 similar vehicles but what ever. We have had the car over 3 years and other than the head gaskets going out (which I fixed myself) its been a good car for the most part. I will say that if you are like hours late on a payment they will call freaking out. I forgot to transfer money from my account to the one the payment comes from and they blew up my phone like I was trying to steal the car. We pay every 2 weeks and haven't missed a payment in over 3 years. Also we switched Insurance carriers and with in a day we had papers we were in default. They didn't even give us a chance to get them the new info before freaking out. our car will be paid for in the next year and I wont by from there again. If you want to pay 19k for a car that's worth 6-8k and had 100k miles or over on it knock yourself out.

They're CROOKS! Sold my 18 year old daughter a Kia Forte with the wrong engine in it. When she…read morebrought it to our mechanic, he called and said there were many issues with the vehicle. 1)First and foremost was the wrong engine in the vehicle to which whomever swapped the motor took a grinder and ground down the engine block to make it fit. 2) Next the air compressor is not attached to anything and flops around the engine compartment because once again wrong motor covers up the anchors for the compressor. 3) there are at least 4 different sensor wires that are not attached to anything so we don't know how the wrong engine is performing. 4) the timing chain/belt is worn and when you move from a dead stop you can hear it whine. 5) the engine and transmission don't line up properly so when you give it some gas you can hear the the grinding of the gears. I would not recommend this place to anyone! Even if you're my worst enemy. Called The owner explained what our mechanic found and he tried to turn it on us that Chausee's automotive which is a trusted shop in Sun Prairie (been in business for over 40 years) was wrong and didn't know what they were talking about. I went to school with the owner. Next we set up an appointment so his mechanic could look at it. Called the night before and changed the time. I called back and he never responded and haven't heard from him since. Please don't throw your hard earned money away at this place.

From the owner: Car Dealer, Auto Repair. read more

This car dealership is absolutely fantastic. They inspected and repaired everything before I bought…read moreit. I felt like I was buying a new car!! Everything was cleaned and working perfectly. Such great service. And the used car I bought is wonderful. Thank you!!

The car we purchased was worth what we paid for it. It was very clean. We did, however, have…read moreproblems with the owner, Tim Welch. He needed to have the rims repainted; he said it would take a week. Months later, I wrote him a letter and asked him what the holdup was. He said they will be ready tomorrow, In other words, he would not have had them redone until I complained. Also, I paid him $200 for spare tires while the rims were being done. Once the rims were done, I requested the $200 back. He never returned the money.

DO NOT GO HERE!!! This place is a JOKE!!! The mechanics are HORRIBLE!!! I honestly do not know…read morehow they even call themselves mechanics. It will take them 3-4 times of "fixing" a single problem; and if it actually is fixed, it will have costed you now 4 times the amount! DO NOT GO HERE!!!! I have never worked with such dishonest professionals in my life.

A bunch of crooks that do more harm then good, absolutely nothing wrong with the car when i went in…read moreit just needed an oil change and tire rotation as soon as i left the power steering and abs lights keep coming on. They deny any fault. Also tried to get me to pay $1400 for a new power steering rack because it had a "bad leak". That was over a year ago and I have yet to add a drop. Would NOT recommend!

The service team at BD Summit Ford is EXCELLENT. They were able to schedule both of our vehicles…read morefor routine maintenance within a few days of my request and very courteous and professional upon scheduling. Super accommodating as they picked up and dropped off my vehicle from work, so I would not have to leave. FANTASTIC job team, we will be repeat customers!! Tracey S.

Terrible customer service, on initial contact!!!! the truck…read morewe put money down on and was then promised to someone else (but his financing fell thru) was then offered back to us. Wow, so after much frustration and consideration we decided to give them a second chance and worked with a different salesman Gabriel (can't say enough good things about him) he took the time and was very knowledgeable on the features of the truck we bought. I still have reservation about this dealership especially the overpriced extended warrenty they try to sell you. The extended warranty directly from Ford was thousands of dollar less and had more options.

purchased $30K SUV a week ago. 2018. Sales person Ben I believe was very good. Actually made my…read moreexperience enjoyable, but he had a lot to do with it. Had 20K miles and a has a few months left on new car warranty. Dealer paperwork indicated the vehicle was inspected. But day when Ben had off, I was passed off to 2 other sales persons. Under hood, the battery looked like a bomb had gone off around it. Corrosive material coming off battery and scattered. Then after test drive I indicated the collision warning system and intelligent cruise was not working. After being told it did, they admitted it didn't. Ben got it to local Nissan dealer who repaired it same day. Canadian Murano had dual temp indicators reading in Celsius, and I asked to change it for me, and was told it was still under Nissan warranty. So I scheduled it to go in. I couldn't find a way in settings to change it. Maybe Countryside knows something I don't? Verdicts out. After I purchased SUV, I got an uneasy feeling. At 66 years old. And a man that has bought many cars new and old, I didn't feel good about this purchase and still on fence about it. Buyer beware. I hope Countryside helps with any costs if new factory warranty doesn't apply. After a week I also discovered the digital speedometer doesn't match the stick speedometer on gauge, about 3 MPH difference, hmm. Nissan appointment soon, and I will update this review if I get support from Countryside if I get stuck paying on anything not covered under NISSAN warranty. My wife and I were lead to believe all is covered under new car warranty. Just take it to Nissan. Uneasy feeling yet. Will be going back to Countryside for service to discuss what Nissan tells me. Not positive Countryside sets cars up with customers in mind. Why not have it taken to Nissan dealer and have it ready to sell. They were asking top dollar for it. I'm not sure if they were honest when I asked questions about this SUV. Lastly insist on a Carfax, not what they give you (Auto Check). Hope I have helped. I really thought going to a this friendly looking dealer could be a enjoyable experience. When you ask a question you should expect an honest answer. Maybe stick with Zimbrick, to me very reputable. I will update this review. And will change review and stars if needed. Had a sit down with Sales and GM. Result was they might be able to find a similar SUV built in US and trade this one out.

Thoroughly unimpressed. My salesman (who I will not name) seemed to be bothered by my questions…read moreabout the truck. Upon inspection under the hood I asked why it was so dirty, I was told "what do you expect, it's two years old". Not sure if this guy smiled in the hour I spent with him. Very unfriendly and cold. After purchasing the vehicle, I realized they left the truck half filled with gas, low windshield wiper fluid and engine coolant. It feels as if there was no attention to detail before sending me off in it. While the finance manager and sales manager were both great, it's not enough to make me go back. Do not recommend. UPDATE: After calling the number listed in the comments from Countryside. I had to explain my situation to three different people who clearly had no idea what I was talking about. After speaking with a manager he said he wished to speak to Vince and he'd get back to me ASAP. Three weeks later, two unreturned voicemails and an email later, hope is lost. Should have taken my business elsewhere.