The service team at BD Summit Ford is EXCELLENT. They were able to schedule both of our vehicles…read morefor routine maintenance within a few days of my request and very courteous and professional upon scheduling. Super accommodating as they picked up and dropped off my vehicle from work, so I would not have to leave. FANTASTIC job team, we will be repeat customers!! Tracey S.

Summit has always been my number 1 go to whether it's for services or buying a new car, everyone is…read morealways friendly, knowledgeable, and never pushy. Great Business! 10/10

DO NOT GO HERE!!! This place is a JOKE!!! The mechanics are HORRIBLE!!! I honestly do not know…read morehow they even call themselves mechanics. It will take them 3-4 times of "fixing" a single problem; and if it actually is fixed, it will have costed you now 4 times the amount! DO NOT GO HERE!!!! I have never worked with such dishonest professionals in my life.

A bunch of crooks that do more harm then good, absolutely nothing wrong with the car when i went in…read moreit just needed an oil change and tire rotation as soon as i left the power steering and abs lights keep coming on. They deny any fault. Also tried to get me to pay $1400 for a new power steering rack because it had a "bad leak". That was over a year ago and I have yet to add a drop. Would NOT recommend!

We stopes by this dealership to look at a couple of used vehicles we saw online. This business is…read morefamily owned and we had friendly exceptional service. We test drive a couple of vehicles, asked for a loan approval and left town for the weekend. We had an appointment to pick our purchased vehicle up on Monday. The vehicle was ready to go and we finished our paperwork and were out of there within an hour. The whole experience was pleasant. As we were filling out our paperwork we learned that oil changes would be $20 as they pay for the oil for all customers who purchase a vehicle from them. Over the years when we have purchased vehicles from The larger dealerships it has taken 2-3 hours to complete the purchase. We appreciated the fast service we received and everyone there was friendly and personable. Plus, we also felt like we got a great deal on our purchase. I would not Hesitate to stop off at this dealership first when looking for a new/used vehicle.

I contacted Reed Chrysler on a Friday to set up a test drive and viewing early the next week. I was…read moreencouraged to put $500 down to hold the vehicle over the weekend. I put the money down and was communicating back and fourth with a sales rep over the weekend. The rep pumped up the vehicle proclaiming how good of a deal it was. On Tuesday I drove 2 1/2 hours to view this "great" vehicle and I let the rep know exactly when I would be there. Upon arrival, the rep seemed frantic. He informed me that the truck should have been detailed but never was. The truck has covered in dog hair. Each side of the front bumper was scratched. The bed was quite beat up. The truck had a few surface rust spots and the underbody was rusted very badly for a 3-4 year old vehicle. I couldn't help but think, "how do you not look at a vehicle that I called about 4 days ago." Waste of my time. Waste of my money. Poor quality vehicle at an overpriced asking price. I'd strongly recommend looking elsewhere.

I do give Easton Motors a little credit for reaching out to me in response to my negative review…read more Beyond that, no, my opinion has not changed. Here is some background story: Despite my better judgement, I financed a car through Easton (for a much higher than average interest rate and high monthly payment) because I needed transportation and did not have any savings at the time. The staff was exceedingly friendly and accommodating while trying to sell the car to me. However, two months later, I was laid off. Looking ahead, I called Easton right away to try to make alternate payment arrangements. They wouldn't return my calls, and when I WAS able to get them on the phone to discuss finances, both the local rep and the owner that I spoke to were rude and insulting. They refused to give any accommodations or extensions at all, and repossessed the car as soon as they were able. If they would have worked with me at all, I would've been able to keep the car since it only took me one month to find a better and higher paying job. Instead, they got to resell the same car (for the same price, I'm sure) and now I'll be working for years to repair the hit that my credit score took. Bottom line: Your best friend during the sales process, then will throw you under the bus.

So we were in a bad situation financially and needed a car. None of the cars had a price up front…read more We wanted a 2010 escape but they said it was out of our budget and sold us a 08 equinox instead. I don't see how the prices could be that far apart on 2 similar vehicles but what ever. We have had the car over 3 years and other than the head gaskets going out (which I fixed myself) its been a good car for the most part. I will say that if you are like hours late on a payment they will call freaking out. I forgot to transfer money from my account to the one the payment comes from and they blew up my phone like I was trying to steal the car. We pay every 2 weeks and haven't missed a payment in over 3 years. Also we switched Insurance carriers and with in a day we had papers we were in default. They didn't even give us a chance to get them the new info before freaking out. our car will be paid for in the next year and I wont by from there again. If you want to pay 19k for a car that's worth 6-8k and had 100k miles or over on it knock yourself out.

I was traveling on vacation towing my boat to my destination when my vehicle began running poorly…read moreand my check engine light started flashing. I pulled off the highway and found the nearest repair shop I could find, which ended up to be High Tier Automotive in Beaver Dam, WI. Even though it was about twenty minutes before their closing time, they diagnosed the problem with my vehicle and worked late to fix it. They got me back on the road that day and I did not have any vehicle troubles after that. I found them to be very knowledgeable about what was wrong with my vehicle and very helpful to get me back on the road at a reasonable cost. I cant say enough good about this place. They went above and beyond to help me out of a situation. If I lived closer to this shop, I would take all my vehicle repair and maintenance business here.

Truck engine was rattling like crazy for quite a while, esp when i accelerated. i had it in for…read moresteering linkage (great job also) and mechanic found all bolts on exhaust manifold were sheared. They did a great job! i couldnt believe how quiet that engine sounds now, and i dont have to worry about something falling out on the road. they also welded an exhaust pipe that had a split. excellent job all around, they really went above and beyond in getting my beloved truck running like new.

I stopped in one afternoon to look at a used Mercedes they had on a lot about 10 months ago. The…read morestaff is really nice and I liked interacting with the owner and wanted to support a family run business. They did get the car ready to sell and worked with me. However, the second I drove this car off the lot it has been nothing but a lemon and I can not wait to get rid of this car. I bought this car with 68K miles on, pretty low miles considering the year it was and really it appeared to me in mint condition. I have not put a lot of miles on it but I have sunk a ton of money into this vehicle to be able to get it to a point where I can sell it. Mind you they are not a Mercedes dealership but I did hear from one of the employees the owner likes to pick up these older luxury cars, that's great in all but they should be more aware of these vehicles if they are going to sell them. I have not driven this car a lot because all of the problems I have had with it and especially the suspension which is a major deal. All in all they are nice enough to buy from but in a world where used cars are at a high value, step in with caution or ask as many questions as possible and do your own research!

From the owner: Napleton Beaver Dam Chrysler Dodge Jeep Ram in Beaver Dam, WI, is your trusted dealership for all…read morethings CDJR. As part of the Napleton Auto Group, serving customers since 1931, we are committed to providing top-quality vehicles, exceptional service, and a customer-first experience. Explore our extensive inventory of new Chrysler, Dodge, Jeep, and Ram models, along with a great selection of quality used vehicles. Our expert service center, staffed with certified technicians, ensures your vehicle stays in top condition, while our finance team helps secure the best loan or lease options for your budget. Visit Napleton Beaver Dam CDJR today or call to schedule a test drive or service appointment!