So far so good this is my favorite mode of transportation! I love how quick that I make…read moreconnections. It is laidback and there is more security on there than on buses. I love that. And I love how often and quickly it comes. It gets you to a lot of fun stuff to do! It connects you to major Hospitals like St Joseph and Tacoma General. I rate all my experiences a big 5! The only downside is side is it comes late on Sunday's . But that is okay. Thanks Tacoma Link!

What great way to get from Tacoma to Seattle! Taking it to the airport is so easy! Clean and…read moreefficient!

Best way to get to & from all the games in Seattle !read more

Plenty of parking, good selection of train schedule to Seattle- if your heading to Seattle this is…read moreprobably the best way to go to Seattle for any event or whatever if you dont need your vehicle up there. This is really the best way to go to Seattle though for Mariners, Seahawks or Sounders day games orr Seattle Storm day game (although that will take a transfer to get to the Seattle Center) It sure beats driving there and trying to find a parking spot, paying for the sport and of course fighting traffic!

I have used the Tacoma Dome Station a fair amount of times to use the bus routes going to downtown…read moreSeattle and Sea-Tac airport. Over all I got no complaints. The bus arrival times are usually punctual but not always but it's safe to say that they are fairly reliable. For downtown I kind of plan it out prior to see what Seattle neighborhoods I will be going to and if the Seattle light rail will cover those areas. If so, then this is a super efficient way to get around to where you want to go. And if I wanted to go somewhere where the light rail doesn't cover there definitely would be a bus but usually I am simply trying to make the travel route as simple as possible. As far as going to the airport? Super smooth practically every time. We get off at the Skybridge stop... I believe International Blvd. stop and once you are across the skybridge. Boom! There you are. Since it is Tacoma we are dealing with over the various times we have used this stop some minor security concerns arise with some people that loiter there and have no intention of using transit but we personally had no unfortunate experiences but I am sure plenty of unfortunate experiences do go down here.

I've had to pick my sister up from this station and although the parking is terrible and there is…read moreno waiting area other than the curb and all the rideshare drivers fight with normies to pick up passenders so there's barely any street space, the station itself is pretty cool. There are some legit restaurants at this station. Nothing fancy, just food mall type places, all independent. My favorite is the Indian food place because that food is amazing. There's also some cool places nearby, like the afternoon tea place around the corner and the Filipino restaurant up the hill. It's kind of a food ghetto over there and I'm all about that.

I have used the 594 bus route quite a few times over the years on certain trips to Seattle. If I…read moreknow our trips involve downtown and/or we can get on a nearby train once we are there to go to surrounding neighborhoods then we certainly do utilize the service. We use our Orca Card and with a quick swipe off we go. I haven't had too much trouble with timeliness on this bus despite being in situations where Interstate travel is quite heavy. It can get in the bus lanes and on one occasion it took an alternate route to avoid heavy congestion briefly. We have learned the stops downtown for this bus and the loading and disembarking at the beginning point and end point is typically smooth. Of course there will be confusion by some bus riders over one thing or another but typically it's handled with efficiency. This is a good bus to take if you are going to any stadium events downtown.

This review is for the sound transit system in general. I've been around plenty, and NOWHERE has a…read morebus/train combo this out of sync and poorly managed. The buses have to be PLANNED to bend passengers over this way, making them wait at least 20-30 minutes in between legs of this 4 mile commute! It's just as goddamned fast to skip the buses and walk, except by the time you realize there IS NO BUS, you've already committed time to sitting here. I've been here 45 goddamned minutes and I swear to Christ I'm going to be on the 11 o'clock news if I'm here for 60. This is backwoods country bumpkin garbage in a place with too many humans for this kind of cute nonsense.

I've had to use the shuttle after an injury from a fall. I have frequent falls & the drivers are so…read moreconscientious, friendly and committed to getting riders safely to their destination. Making reservations is easy and the schedulers are very polite. There is some wait time to and from your destination so it helps to be patient but it is so worth it. A heartfelt thank you to those involved in providing this service. I hate to think of where I'd be without all of you.

My family and I have been using Pierce Transit for many years. We do appreciate the times that they…read morededicate in service. I love some of the cool shirts some drivers wear( those Hawaiian looking ones). When I first rode a Pierce transit bus, drivers were wearing vests and burgundy colors. Now they wear a nice blue color uniform! I have seen drivers come and go. When I first rode Pierce Transit drivers were very friendly and you get to know them well. Now fast forward in 2025, things are just so different. I do not know if the pandemic and crime has affected how our drivers interact with passengers. I am not sure. Today October 6 at around 8 this morning, my elderly husband took a trip and needed assistance with his destination. I understand drivers have a bit of duties other than driving. But passengers are paying customers and they should be very attentive to them especially the disabled and elderly ones. I have a problem with this. This morning was just too much for me. It only takes a second to direct a passenger to where they need to go. My husband called me and I can hear my husband ask for an assistance to his driver several times and he was not getting any response. I hung up and called the customer relations and I just felt let down. The man who called to respond to my complaint about my husband's experience was very curt and condescending. Frankly he could care less. You know I am hurt to give them so low stars but lately it has lost its shiny splendor of service. Do not get me wrong , there are still awesome drivers that make Pierce Transit shine. I acknowledge this and hope this review will encourage Pierce Transit to focus on all passengers from young , elderly , disabled and other. It is great that they offer free services to our youth and I adore even the mascot Boop! Yes I think that they can do this ! Apply it more in their training! It is a great company and I am confident that with hard work that Pierce Transit can be the way to go! I would love to give more stars but I am very disappointed at this time. I think crimes and possibly pure work burnout can be a factor . But it is never an excuse to ignore or mistreat elderly or disabled passengers. They are paying passengers too. I love Pierce Transit and I have to tell it like it is because they can do better!

Driving used to be fun but not anymore…read more I took Driver's Ed in high school. Studied the WA DOL manual. Got up at 5am on the weekends and mastered parking maneuvers in empty parking lots. Practiced driving on I-5 and steering control on E Mercer Way. Passed the written and driving tests. It was a milestone celebration unlocking freedom and independence at 16 years old. Learned how to use the stick shift and feared the red light at 15th & Spokane St. on rainy days. Drove to Dick's on Capitol Hill with friends. Never had to share the road with electric bikes and scooters because they didn't exist. Never saw distracted drivers with smartphones because these devices weren't available to the public yet. We only had to worry about cars with California plates, the occasional BC plate, or someone who said, "DMV." ;p Driving in Seattle is different now. Traffic is worse. Nobody gives the "Thank you" wave anymore. I know someone who's been driving well over 10 years and they slapped a yellow New Driver sticker on their car and uses it as an excuse to drive like a crazy person. On I-5 I saw a guy texting at the wheel, saw a girl playing a game on her phone at the wheel. Cars without license plates, cars with expired tabs. People driving in the Bus Only lane, people driving with high beams. Motorcycle lane splitting. Witnessed illegal left turns from the far right lane and people driving down the yellow center lane. A lot of these habits and behaviors didn't happen when I first started driving. Seems like the WA DOL manual doesn't apply anymore. Unwritten driving rules and etiquette taught and passed down by old school Seattleites are fizzling out. Those OGs have moved to Clark County near the WA/OR border, Eastern WA, out of state, and out of country. Gas is over $6+ a gallon and if theres an event near the stadiums parking can be between $70-$120. So if someone asks me why I take public transit, I have many reasons why. I take the light rail when my destination is near a station. I take it for peace of mind. I take it to save money. I've become mindful of my carbon footprint. The 2 Line trains from the Eastside are newer and cleaner than the workhorse 1 Line trains. There's the occasional smelly person, the sleeper, and the tweaker but I know have a choice to sit or stand away from them or get up and move. No fare gates or platform screen doors at the stations. Signage and announcements could be better too. As for the near future, I want to attend roll out celebrations for the Graham St. and Boeing Access Road infill stations. I'm also looking forward to the West Seattle and Tacoma expansions.

Awesome light rail. Very clean, efficient and with a lot of stations including SeaTac airport. Very…read morecheap too. One way is only $3 senior rate $1. Best way to get from the airport...

The public transit system here is great. I used the 574 to get between the airport and Lakewood,…read moreand it was great. The bus ran on time and was very affordable, especially considering the same cab ride would have cost 60-80 dollars. I will definitely use the public transportation system the next time I need a ride in the greater Seattle/Tacoma area.

The attitude of the people who work for Pierce county and HMS. The service can be so poor and the…read moreresponses to inquiry very lame.

Very easy to navigate website. Purchase tickets for walk-in or with vehicle. Vehicle ticket…read moreincludes the driver. You have to purchase tickets for passengers in the vehicle. We paid around $30 for the 3 of us, round trip. When you arrive, just get in a lane with your vehicle. Vehicles will enter in order of arrival. Fine for those who cut so please don't. If you don't make it on the ferry, then you'll have to wait for the next one. Have your tickets available, online or printed. While you're waiting, there's a cafe and eateries nearby. Once on Anderson island, there's a general store, museum, gift shop, sometimes garden market and other events, a couple of lakes, Air B&Bs. Definitely popular during the weekend so plan accordingly. When heading back on the ferry, line up the same way you arrived. If you're lucky an ice cream truck may stop by, otherwise not much to keep people occupied.

Pierce Transit repaved the lot, repainted the bus shelters, and installed a TV monitor that tells…read moreyou when the next buses are coming. However, there are no more porta potties, and the pay phone is gone.

Always clean, attendant usually around the site, parking always available, and usually safe. You…read morewill find a lot commuters that go into downtown Seattle the other commuters are going to the airport... drivers usually on time, turn the heat on, and dim the lights early on the morning! Always makes for good mapping! 592 and 594 are the express to Seattle and the 574 goes to the airport!

They are hired to take me to and from my doctors appointments. They are here on time and I make it…read moreto my appointments. They know when to come and get me to bring me home. The drivers are friendly and courteous.

I definitely would recommend this company. I needed wheelchair transport from Olympia to airport…read more It took a lot of researching and inquiries and I am glad I found ATS. Most either don't do the distance or to airport. They are also very reasonable with pricing and not like other companies adding cost here and there throughout the reservation process. They were quick to respond to my online inquiry. Jerry was easy to work with for reservation. On the day, driver Eric arrived 30 min early. He was very good at his job. There was a minor miscommunication with the reservation but Eric was quick to problem solve. The ride was comfortable and did not aggravate the pain that usually comes with riding cars. Eric was a very safe driver, there was no sudden stop or fast turns. We arrived at the airport on time.