When my mother in-law received the diagnosis of having the first stages of Parkinson's able 20…read moreyears ago it devastated us all but we were lucky enough we didn't see the worst of it until my mother-in-law was in her late 70's and was showing the tall tale signs of her limitation on what she could and couldn't do for herself and her husband too. We knew it was time to have that talk not only with them but with my husband and my sister in-law to get them the help during the day as we have jobs during the day and were not available to help. So we looked to the internet for help on how to navigate the road of needing assistance for them and came across Touching Hearts at home. Just the name alone sold us along with the services they listed on their website. It was a given this is the company we needed to seek out. Within a weeks time with the help of Touching Hearts team who took the time to ask the right questions, and truly work with mom and our family to customize an effective care plan that would be suitable for mom, my father-in-law and us we were on our way to having the help in place for mom. The caregivers we had became such a part of our parents lives but of ours as well that we didn't feel like they were doing this as a job but that they were caring for one of their own family members. For our mom they became such a huge part of her care, from the personal care tasks that even my father-in-law could not help her with anymore to the more important task of loving her for the great human being mom was to all of us. We knew we made the right choice in hiring Touching Hearts at Home in Liverpool, NY. We found caregivers who would help Mom feel safe, loved and supported while we had to be away, and our caregivers took that request to heart and became our family members in doing so. They are the reason we were able to keep our parents in the comfort of their own home and out of a assistant living or a nursing home. They became like family to us all and we will be in debt forever to all of them. If you are at the beginning stages of looking for a compassionate, caregiving team to take care of your loved one look no further call Touching Hearts at Home, Liverpool NY today, it will be the best decision you ever made for yourself but especially for your loved one! The Runfola family

From the owner: Touching Hearts at Home caregivers provide compassionate, non-medical home care services for older…read moreadults, seniors, and people with medical conditions and/or disabilities. The Heart of Home Care. Locally owned and operated, our compassionate caregivers see the opportunity to provide homemaker and companion care services to seniors as a privilege that must be met with great integrity, always putting empathy and the belief in the dignity of all people at the forefront of our work. Caregiver services can be provided from just a few hours up to 24 hours, 7 days a week, including weekends and holidays.

if you ever think of applying at this home care Agency at 3502 James street in Syracuse New York…read more13206 please do not waste your time !!.. Apply elsewhere the caregivers are overworked and grossly underpaid!! Not to mention if you are working with certain cases they pull you off the case sending you to another client and leaving the other without coverage and then proceed to tell you "oh they will be alright I will just call the client to say that it was my fault and that they double booked the caregiver ... I worked here for 3 years 5 months and it was done to multiple of my patients/clients that I was caring for ; at times interim would not even notify the patient/client that they will not have any coverage ..Interim healthcare is the worse..They don't just leave the able bodied patient/client without coverage they also leave 2 of my bed ridden patients/clients without coverage and the family members did not know their loved ones with not have coverage had they not called/ text interim healthcare and they were with with we don't have anyone to send over to your home at the moment ..When the clients/patients complain and ask to speak to higher authority they are always met with " they are not available or you can send and email..I also had to purchase all my gloves out of my own pocket . I was working with a client that had c.diff and no protective gear was provided , when I called the office Ashley said she was not informed about that . When I called the nurse she said she forgot to drop off the protective gears for us the caregivers working with the client. Again I ordered my own out of pocked from Amazon . When I work I always try my best to be early when I clock in at 2:56 for my 3:00 shift at the end of the day 11:00 when I clock my time was altered from 2:56 to direct 3:00 o clock , when I complained about it my days was cut stating that the company could not keep paying me for the overtime hours that I was working ... Honestly I don't know why I ever expected better from a company that has no integrity or respect for their employees or their clients ...

Nurses r low paid no health benefits and the new owner actually cut the lil 10 dollar Christmas…read morebonus