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    Touching Hearts at Home

    5.0 (1 review)
    Open Open 24 hours

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    4 years ago

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    Ask the Community - Touching Hearts at Home

    CenterWell Home Health

    CenterWell Home Health

    3.0(2 reviews)
    0.7 mi

    I've been seeing OT, PT and nurses for a few months because of recent abdominal surgery from which…read moreI am still trying to recover. I injured my leg last night and developed a small scrape. I spoke with Cheryl in their office, begging her to send a nurse to look at it even though I saw one just two days ago. I have a hx of cellulitis in that leg, even from small wounds like that and I am a diabetic. She refused, saying "it's not a thing." Cheryl kept talking over me and refused to shut up so I hung up on her. I even swore at her, which I wish I didn't do but I am scared about what could happen to me. My next scheduled nursing visit is in 5 days. A lot can happen in 5 days. As a medical professional she should know this! The front of the folder they gave me says "Call us first. We may be able to help you avoid unplanned hospitalizations if we know you need our help." That's a big fat lie. I wouldn't recommend Centerwell Home Health to my worst enemy, even my ex-husband.

    I am so happy that we chose Kindred at Home to care for my 87-year-old mom when she left the…read moreTransitional Care Unit at Upstate (Community Campus). Thanks to the dedication and skills of the nurses, physical therapists, and occupational therapist who visited my mom on a weekly basis, she is now 100% recovered. In fact, she seems stronger and more independent than before she went into the hospital in November. Best of all, she loved each and everyone of the visiting health care professionals. Also, it gave us great peace of mind to have a nurse on call 24/7. I cannot begin to express my gratitude to the health care providers at Kindred at Home and highly recommend the agency.

    Home Instead - Home Instead Care Giver and their client in the bathoom, putting on a band aid

    Home Instead

    2.3(3 reviews)
    3.7 mi

    I'm sorry, but I'm very disappointed. I am a senior citizen and I am disabled. I waited a long time…read moreto get someone to be able to come and clean my home on a weekly basis. They finally sent me someone and said she has to be there three hours. Well after 25 minutes, she said to me I'm all done and started to leave. I had to ask her to please dust please clean my bathroom, etc. she left about seven minutes later, she never touched the tub, sink or toilet. She did my floors but not well. I talked to home instead about it and Shawna told me that she was sorry and would have somebody else for me today that was one of the best, she said she would not send the same person back, but what do you know, the same person came back with an attitude-she was not there for five minutes and said she was leaving and walked Out. When I called home instead, Debbie told me I was rude and Shawna told me that the cleaning person was giving a different story and she was Kurt with me. Well, do you think they're gonna tell the truth? I've been yelled at called names and was promised a call back two hours ago that I never got from someone else. These are senior citizens, many with disabilities. The name of the businesses is home instead, because they say they offer home care so people can stay home. This is exactly what I was looking for. Fraud!

    This company was a ray of light during a terrible time when my father was sick and paler passed…read moreaway. Thank You for taking such good care of my sick Mother..

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    Home Instead - Home Instead Care Giver and their client

    Home Instead Care Giver and their client

    Home Instead
    Home Instead - Home Instead Care Giver and their client getting ready for the day

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    Home Instead Care Giver and their client getting ready for the day

    Nunn's Home Medical Equipment

    Nunn's Home Medical Equipment

    2.5(38 reviews)
    4.1 mi

    Linda helped me, she explained how to use the equipment & she was friendly and knowledgeable. I…read morelook forward to seeing Linda again. Last year I came here for my daughter, we picked up a boot for her little sprained ankle, she was fitted by a friendly lady. My experience has been pretty pleasant at this location. I did feel a little nervous before I found Linda, bc a lady was getting on my nerves. A lady asked me "What are you here for?" And I said "I'm here to see Linda." She was like, "no! What are you getting?" And I told her, but I just needed to ask for Linda, bc Linda said to do that. It all worked out though, bc at that moment, I had found Linda.

    I have sourced my cpap supplies from Nunn for about 7 years getting quality service. However,…read morerecently I found that when I want to schedule a mask fitting it took more than a week to get a callback, meanwhile their sales team continued to call me to request me to restock my consumables. When I did go to be fitted for a new mask, I was told they didn't have a machine available to connect with so I could determine the sound level of a new mask. Instead they scheduled me for a second visit. That evening I got an email listing a restocking order for all my supplies! I was told, as I canceled there order, that it was placed by the technician that I had visited the previous day! I will never go back to a vendor who doesn't appreciate their customer, but instead tries to take advantage.

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    Nunn's Home Medical Equipment
    Nunn's Home Medical Equipment

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    Touching Hearts at Home - homehealthcare - Updated June 2026

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