Didn't feel like packing hair stuff on a trip so I stopped in for a blowout. It was a nice treat…read more My hair looked great. They were friendly and listened to what I wanted. Next time you don't want to deal with your hair I'd recommend stopping in.

I had a walk in and they said come back at 2:15. I left and on my way back got stuck behind a car…read moreaccident. When I called to them know I was running a few minutes late they said no problem, see you soon. I pay for parking and walk in and they said since I was in 10 minutes late, no longer could do my appointment. Bad customer service, lack of communication, and zero empathy. Not impressed.

I had a great experience here with Kelley! I scheduled my cut and blowout online and I was able to…read moreget an appointment for the very next day. The location was easy to find and very clean and open with lots of natural light. Kelley what is super friendly and attentive to my requests for the cut. I don't think I'm too picky, and the only thing I really asked was to ensure I could still tie my hair up for workouts, so she was great about taking that and turning it into a great cut! She added some curls to my blowout to ensure that it would stay for a little extra time. I've never gotten a blowout before and was really happy with the results! I added a lot of volume to my otherwise straight and relatively flat hair.

We called ahead about a month out to make multiple appointments for a girls weekend in town. Easier…read moreto call than try to schedule online as that's really meant for one appointment at a time. They accommodated all the asks, blow outs, blow out with extensions, no wash blowout (thought my friend said she felt rushed), and multiple make up applications with lashes. All service providers were nice, listening to requests, everyone looked great. Blowout was $55 w/o tip. There are other national chains in the area but this is a Nashville franchise so wanted to support local. Check them out.

Absolutely do not recommend. Charged my card for 3 appointments that weren't completed because of…read moretheir scheduling errors. Their stylist Claire also stated this is not the first time their schedules have been overloaded. I made an appointment for 5 girls to get blowouts. The last one beginning at 530 They completed the first 2 at 5:30. Claire then stated "the salon is a chain and they are not allowed to be open later than 6" So at that point they did not have time for the remaining 3 blowouts. I then received a text from the owner stating I would be charged regardless even though her own staff stated they were not allowed to remain after hours. When I called to dicsuss what happened she proceeded to just speak over me to the point I had to text her. Would give 0 stars if I could.

I had an appointment a while back that still haunts me from time to time so I figured I'd finally…read morejust leave a review. I had surgery about a year ago and knew I was going to be unable to wash my own hair the week afterwards, so I decided to book an appointment here. First, my stylist wasn't there on time. About 10 minutes into me waiting, the girl at the front desk called my stylist to make sure that she was on her way for our appointment. When my stylist finally got there, she gave the girl attitude for calling to check on her and basically told her that she didn't need to call because if she didn't say she wasn't coming, she was coming... she was 20 minutes late by the time she got there. I'd be concerned if someone wasn't there for their appointment, too. Anyway. Luckily, I wasn't in a rush and was just happy to be having my hair blown out. Once my appointment finally started, the girl bashed the other girl to me and gossiped and complained about the other employees that worked there. I was very uncomfortable and just tried to kind of nod and smile and change the topic because how unprofessional. She then asked me why I was getting a blowout, and I was honest and told her I had surgery and didn't want to have my boyfriend or a family member wash my hair, so I'd decided to just book an appointment. She then proceeded to ask me prying questions about what kind of surgery I was having and why I was having it. Just too far. You don't ask that. If someone wants to tell you what kind of surgery they're having, they'll tell you. All that just for the service to not be good. She kept blasting super hot hair on my roots for long periods that burned extremely badly and actually FRIED my hair. Like literally left damage on my hair. My hair was frizzy at the root even after washing until a month later. It left my baby and new hairs visibly fried. My blowout was overwhelmingly mediocre and, honestly, painful, and I could have done a much better job myself had I been able to do my own hair at the time. I had really hoped that this would be a nice experience given my circumstances at the time and thought it would be a nice pick me up. I thought wrong. Won't be back.

The salon was available early in the morning my highlights and root touchup came out beautiful…read more Salon is clean modern spacious with professional stylist that are courteous and helpful Beverages available My colorist Grizel was wonderful

In regard to my first review due to the incorrect details in the response…read more Jaime, I didn't ever ask for anything brighter. Ever. I remember telling you on the phone I didn't want anything brighter so I'm not sure why that continues to be confusing for everyone. She wanted to make it brighter because she rushed through her work to the second time. She was in a hurry because I was a reschedule from her calling in sick the time before. That day she cancelled on me--4 hours before my appointment. Yes, she did great the first time. So much so that I did recommend my wife, not spouse, to her for a cut. We can use the same words for everyone, defining relationships, right? We both cancelled after HER cancellation and her not listening to anything I said while in the chair the second time. I think I spent around $300? For that type of service and to not own the mistake ! No thank you. There are plenty of salons in Nashville

So when I booked my appointment for the salon like in april, cause I came to Nashville for the…read moretaylor swift concert, it was confirmed and they even sent me an email confirming the appointment but of course they send me the wrong address because they don't even update there address which they should cause people r gonna believe it's the right address, and then I get a text from them asking me how I want my hair done and they say they can do it but than when I went there today I basically got lost cause they don't update there address which they should and by the time I got there they acted like they weren't gonna take me which is bull especially since I texted them and also tried calling them to but of course they didn't pick up there phone but in the end Maggie helped me out a lot buy I'll probably never go there again cause that place is just to weird. Sincerely, Kristen tyler

I've got a fractured elbow...went in to have my hair washed and blown and styled. Kerri did an…read moreamazing job. Relaxing..getting pampered and my hair looks amazing!!!

I went to Element Salon Green Hills after putting off a haircut for way too long, and I'm honestly…read moreso glad I did. My stylist was super sweet and really listened to what I wanted instead of just rushing through the appointment. I have slightly wavy hair and she showed me a couple of easy ways to style it so it actually looks good on normal days too. The whole salon feels really calm and welcoming, which made the experience even better. My hair hasn't looked this healthy in a while and I've already gotten a few compliments. Definitely coming back next time. ‍

Have gone here twice. This is a nice place but I was one of only two men there one time and the…read moreonly man the other. Two different females took care of my haircut and dye need. The first cut my sideburns way too high instead of middle ear as I asked and didn't square the back as I asked, And she failed the eyebrows as I asked. The second also cut the sideburns too high but did square the back as I wanted. The problem was she failed to use vasoline or something else to prevent the black dye from staining my head on the front, back and sides. I looked ridiulious. It took lots of medical grade rubbing alcohol and two weeks of daily rubbing the alcohol on my skin to get it off. It cost $107 each time for the screwed up haircut. NEVER AGAIN!!! I went to Sports Clips and got the haircut perfectly done for $28 including tip. And I went to Sally Beauty to get the needed hair dye and application stuff to do it myself in just 45 minutes with great results.

Wedding was in October, but only making a recommendation now. I was nervous getting my hair done…read moreand seeing if it would last the whole day, but I went early Saturday morning and my hair stayed pretty much like this all day until my wedding at 2pm. I wore a long catherdral veil during the ceremony and even after when I took it out for the reception the hair still kept all the gorgeous waves the whole night until 11pm. I loved my experience and would definitely recommend!! I believe I worked with Megan and she was so friendly and sweet even to my family who stopped in to say hi during the appointment.

Adam was wonderful! Will be coming back in the future. Have me exactly what I wanted, had good…read moreconvo and worked fast under my time constraint

Tania is a wonderful stylist. She listens to all your wants and needs for styling and does a…read moreperfect blowout! Thank you Tania.

Beware of cancellation policy changes. I had an appointment and missed the appointment because I…read morewas very sick. I was so sick, my husband found me on the steps because I was too weak to get upstairs. I was changed the full amount of my appointment, despite the website saying it was only half the cost. I called the salon and was told the cancellation policy changed since re-opening but they did not change their website. This is a terrible policy. My choices were to go to my appointment sick or lose my money. I understand I did not show up for my appointment but I was terribly sick and was trying to keep others safe.

I can't say enough good things about this studio! After my stylist of ten years decided to step…read moreback from doing hair, I needed to find a new stylist and location that I enjoyed. Well, I found it! The space is calming, the stylists are friendly but not overly chatty and everything feels authentic. The space is airy and bright and both the stylists and the clientele (in the two times I have been there) have been friendly, authentic and genuine. As for my hair, Maria gave me a great cut, and I came back for color later. The salon wanted me to be completely thrilled with my services so I booked the wondrous color expert Kyilah. She gave me exactly what I asked for and we were both delighted and smiling. I loved seeing that she was just as excited with the result as I was! I will not need to look for another salon. This is the place for me!

Stopped by for an impromptu blowout earlier this week because I just wasn't in the mood to wash my…read morehair (treat yo'self and all). I always prefer the quality of blowouts I get at a salon vs a dry bar type of situation, and M, Studio is near my office and had a little availability for day-of. Bonus: the blowout was very reasonably priced at $45 for a classic blowout. M. Studio is an Aveda salon tucked into the cute strip of the Shops at Porter East. It's shockingly spacious inside and incredibly dreamy: calming, plant-filled, lots of cozy seating, and knew I was in for a treat. A girl greeted me immediately and asked for my preference of water, coffee, or the special blend of tea only available at Aveda. I opted for the tea. The Aveda tea is very herby and not for everyone but I loved it, and it came for me adorned on a tray with a Dove chocolate - this spot is about all of the small special touches. Sarah sat me down and we walked through what I wanted in my blowout, noting my hair concerns, how the weather would affect the style, and what products I liked. I'm a hair product nerd and very familiar with Aveda products and Sarah is one of the few stylists I've had to truly understands how to use products tuned to hair type and style wanted, and I appreciated that she sought my advice for everything. Next up: a relaxing head massage, double cleanse shampoo and condition. While I sat, she also added in a little complimentary aromatherapy, hand massage, and weighted eye mask. The towel she wrapped around my neck after was nice and toasty warm; the whole experience was dreamy-levels of relaxing. We chatted throughout the actual blowout and though I'm not normally super chatty, Sarah was such a delight. They offer the option of a silent appointment, and I appreciate how explicit they are about catering to all your small preferences.The girl at the desk came back when I was getting my blowout and offered complimentary snacks: mixed nuts, sun chips, etc. The blowout was exactly what I wanted: smooth but with a bit of bounce, and a style that lasted me through a kind of drizzly night without requiring much upkeep. The next day, I spritzed with a little dry shampoo and was good to go for a second day of the style. I'm on day 3 now and just really impressed with how well the blowout has lasted for me. This hair studio is such a hidden gem for anyone looking for attentive, kind service, really relaxing vibes, and just a small treat to yourself in a hectic week. Cannot recommend them enough and I know I'll be back!

Had the most amazing day being pampered!…read more My bestie came to visit for the weekend and we decided to treat ourselves to a self care day. This was my first facial ever, Monica was amazing! She walked me through everything bf she was doing. The products she used left me feeling fresh, clean and smelled so good! After my facial I headed for my relaxation massage. Lauren was amazing, we chatted beforehand where I told her all my problem areas. The pressure during my session was just what my muscles needed! A fabulous perk to this spa is the use of all the amenities during your visit. Not only do you get to store your belongings in a locker, but you get a robe, sandals, access to the hotel pool, gym and sauna! Before and after your treatments you are free to relax in the "relaxation room" which was so peaceful. Upon completion of your treatments, you are also offered a glass of champagne!

I came here for a 50 minute basic massage (no add-ons). It was $225 (tip included). They…read moreautomatically add a 20% tip. What was not acceptable is that my massage started late and ended early. So, I really only had 35-40 minutes of actually massage. The masseuse also just lightly rubbed me and didn't ask about how the pressure was. Yes, the facility is very nice, but it is a rip off, and because the masseuse is guaranteed a huge (20%) tip, they actually don't do anything to ensure they are abiding by the guidelines. I don't mind paying this amount of money when the masseuse doesn't rip me off.