The owner lost my grandmother's clothes and refused to refund her. She claimed to have given the…read moreclothes to her prior, which is impossible because my grandmother cannot drive herself. The owner is a liar and a cheat, and no one should trust her with dry cleaning their clothes.

Every week I drop off and pick up my laundry and I couldn't be happier with the service. The front…read moredesk attendant--such a lovely lady--always greets me with a warm smile and makes the whole experience a pleasure. Their reasonable prices won't break the bank either.

The new owner is the worst in cleaning business. Not only they don't know how to remove a stain on…read moremy $300 tie, they destroyed the tie by taking it apart and didn't know how to put it back properly. On top of it they demanded $100 for a $6 service. Please don't trust them. Unlike the old owners, they're not trustworthy. The worst customer service too. Yelling and spitting. Note: the good reviews you see are for the old owners. Please don't use those for this new owner.

The old owners would be a 5/5, but the new owner, Gary, should be ashamed of himself…read more It is so not like me to post something like this, but I am so angry and don't want Syosset Cleaners in the shopping center off of Jericho Turnpike to ruin someone else's clothes and not stand by their mistake. Oh how I miss the old owner Sue! I brought in a pair of purple pants to be cleaned. When I picked them up, they were an entirely different color. Obviously something happened when cleaning them. I called the manufacture and they said that it has never happened before, and said that the cleaners should make good on the mistake. I brought the pants back to Syosset Cleaners, and showed them. Gary said to let him clean them again, and that he would call me after to discuss. He never called. I just went to check in, and the lovely lady who works there did not know what to do. The pants were still a different color. She called Gary's cell and sent a picture. I then spoke to Gary who would not admit the error in cleaning and would not make good on the $310 pants and the $20 I spent to have them cleaned. Nor would he give me a receipt as proof of the two times they were cleaned (I can't find my original receipt, but saw it on their computer.) First, he claimed that they were a different color bc they were dirty - which they weren't as he just cleaned them for the second time. At that point I stormed out, after I INSTISTED that he give me the ruined pants which at first he wouldn't do and had put them in the back. I will now deal with the Nassau County Department of Consumer Affairs and the Better Business Bureau. I hope $330 was worth it to a newly owned local business. Again, oh how I miss the old owners. This never would have happened with them! I have been using them for over 20 years - they were the ones with the good reviews, not the new owners.

After making up for a mistake they made with a hat months ago, they have continued to impress me…read morefor not only taking a great deal of care in my clothing but they have turned out to be one of the most affordable dry cleaners in Long Island. They even put some of the up scale cleaners in Manhattan to shame. Thanks so much for putting so much effort into taking care of my pieces! You do amazing work! Highly recommended

WARNING: DESTROYED A HIGH-END PRODUCT: read below…read more This cleaning service has had my Paris-bought cashmere sweater for over 6 weeks now! I'm not pleased at all. They originally said they could clean a 1/16 inch coffee stain. Then they informed my husband that damage occurred due to 'moths' . They said they could attempt to fix it or return it. They have had my item over 6 weeks and I'm still waiting....please respond, resolve and return my sweater immediately!!! Fixed or damaged at this point!!! 3pm approx same day. Spoke with the very cagey owner who likes to record messages, I suppose to 'save' being sued. By the way, I did not give permission to record our conversation. After 30 years in the Fashion Insustry and the ability to sew couture... yes ...I won my Green Card on being exceptionally talented in this field, I think , I'm more than qualified to say, I could have done the job myself, in a mili- fraction of the time. Let's see what I receive... when the owner decides to release my Sweater-in-captive! Now may I add, if the owner does not wish to send back my item because my husband brought the item in, what does that say about discrimination? I don't think my husband would look too great in a size small baby pink diamonte buttoned Parisian cardigan. Stay tuned to know the outcome when of this 6 week long saga! 4.20pm After my 'Husband' shared a 'man to man' conversation with the owner as HE requested; I have been notified that my sweater will be back with me the latest Wednesday .Stay tuned, I'll update, exam the workmanship after 6 weeks and post my final review with a picture... 10.30am Wednesday 6/4/25 The 'man to man' thing , transported my European Sweater (cardigan) into my loving husband's arms... Once I receive and exam it, I will post my final review and picture of the workmanship... here's hoping ... 9pm Thursday 6/5/25 It's taken me over 24 hours to come around after receiving the appalling destruction of my Tara Jarmon baby pink cashmere sweater. What was handed to this business was an immaculate French cashmere sweater with a 1/16th of an inch coffee spec. What I received back was a hole infested mess! See photos below, they speak volume. NOT EVEN AN APOLOGY!

Their prices are super cheap and they also offer delivery. The workers there are super sweet and…read morefriendly and will get your clothes done in a timely manner. (very quickly.) The service you get is phenomenal, I definitely recommend going.

I highly recommend Nadia for alterations at American Dry Cleaners. She does amazing work and will…read moreaccommodate you if you need the alterations done quickly. I was very pleased with the alterations she did on my dress last week. And my daughter was very pleased with her alterations of a bridesmaid dress 2 months ago.

Too expensive, as in way pricier than others in the area. After my last visit, I'm done. The male…read morestaffer, I believe he is hispanic ( LIKE ME) is so rude and unfriendly or maybe he feels he has to prove something to his own kind..not sure but not the first time. Personality of someone that hates the clientele. However, I think the manager greeted upon pickup last time and he is SO nice.

I understand dry cleaning is expensive but $220.36 for 11 Old Navy and GAP maxi dresses is…read moreexcessive!

Ant infestation and no AC. Machines have been broken for months. Employees not so friendly.read more

Can't believe I'm only just now getting around to writing a review, sorry ladies! I came into…read morePamper in October about eight days before my best friend's wedding. The previous evening I'd finally received my bridesmaid dress only to find that it was way, WAY too big for me -- like, comically large. Lena at Pamper was recommended to me by a friend & I arrived the following afternoon in a panic, certain that the dress was unsalvageable in the time frame & that I'd have to bow out of the bridal party. Turns out my terror wasn't necessary! Lena warmly scolded me for getting myself into such a pickle before pinning & marking the dress. I returned some days later to try it on & could not believe it! The dress felt great on & I felt beautiful, & layers upon layers of delicate fabric had been expertly snipped, tucked, shortened, & sewn. After a couple more tweaks, I was able to pick up the dress the day before leaving for the wedding & support my girl as she walked down the aisle. Thank you so much, Lena!

They changed their hours arbitrarily and didn't have the courtesy to publicize them on the door. I…read moreand many others have gone there to retrieve or drop off clothing only to find the door locked. They are terrible and don't even care about their customers.

They run a Thursday special, 3 garments for the price of 2. Dropped off five dress pants and one…read moresweater on Thursday evening. When the person was done writing up my ticket, I was charged for all garments. Why offer a special if you don't honor it. Cleaning of my clothes was average. Will be looking for a new dry cleaner.

From the owner: 28años de experiencia trabajo profesional con dedicación y esmeroread more

I had my doubts when these new owners took over. But they are really good cleaners and tailors…read more First I brought a few white blazers (I wear a lot of white)that had make up on the collars. I have never seen them so clean - ever. Then I brought a coat that needed a new lining. We discussed it and agreed that replacing the whole lining was very expensive and not worth it. So she replaced the parts that were torn and did a fantastic job. She actually found the exact color lining. They pay attention to detail. I like that. Try them!

Absolutely the worst to dry cleaners in Syosset. I tried them because they are near my house, and I…read morelike to support local businesses. After telling me how my husband had "old" stains on his BRAND NEW shirt, they held my other clothing (already paid for) hostage until I also paid them for the still dirty shirt. I paid them, took the shirt home, and sprayed a little spray and wash on the coffee stain. It came out immediately. They are truly just incompetent. Pretty much any other dry cleaner in town, of which there are many, would be better.

The staff is business like and friendly. They have the most…read morereasonable prices in Syosset and when the machines malfunction they don't hesitate to fix the problem.

Our first interaction with them was great. Our washer had broken so we dropped our clothes off…read more They did a great job and everything was folded up really well and I almost didn't replace my washer!! We went back today with 2 rugs that were too big for my laundry machines at home. They ended up burning my $400 Ruggables rug and then tried to gaslight me. When dropping off the rug , we simply asked what time they would be closing and they said come back at 5 to pick up the stuff. When we went to go pick the rugs up, they told us that we rushed them and so they dried it on high and it was burnt. At first all he would say is he feels bad. I told him I felt pretty bad too seeing as I just bought the rug end of November and it's only February. I asked that he replace the rug and the man told me that it doesn't need to be replaced, It just goes on the floor and gets walked on. I again reminded him that it's essentially a brand new rug and asked for some sort of credit for laundry services and he said the most he could do for me is not charge me for either rug today. I would not be leaving this review if he would have at least met me halfway. Needless to say, we will be finding another laundromat.