My truck broke down 9 miles away from this dealer. I had my vehicle towed here. Service department…read moredid there best to get parts there as quickly as possible. Ron butcher, a salesman, was hospitable and friendly to me, even though he knew I was not going to buy a vehicle from him. I feel that shows real integrity. The service department got my truck running again and got me on the road. They even washed my truck, which was not necessary, but a nice gesture.

I hit a pot hole and it busted both passenger side tires! I needed my car for school the same day I…read morecalled for services...Erik went above and beyond to find the tires for my car and get my car up and running right before class. Great customer service! Thank you Erik!

Do better. Your Valvoline just held me hostage almost an hour after I've used this place for over a…read moreyear getting all my vehicles (including the government car I drive as a Marine). But out of nowhere, they no longer accepted fleet cards, so I had to pay out of pocket or else your manager said I couldn't leave with the car! Showed proof of how my personal bank account was just hacked, and my card didn't work, to which I heard that's not my problem. DISGUSTING! One of the most unprofessional experiences I've ever had. These vehicles say fleet on the front plate and were blamed by this manager for not stating they were using a FLEET CARD. NOT ONE PERSON IN THE BUILDING HAD A NICE THING TO SAY ABOUT HER AND HER "LEADERSHIP". I can promise this $100 will cost the company more than quadruple that. As an active duty military member, I can promise I'm not taking this disrespect on the chin.

They ruined my car brought my car to get oil change and the oil leaked all out didn't do plug right…read morethen they put wrong spark plugs in my car and it caused it to leak now my car isn't running worse place ever don't go there they are not responsible

Awesome family business with excellent inventory and friendly staff. Great service department!read more

This is a great family Business that we have purchased multiple vehicles from…read more From their service to even their sales team that is approachable, friendly, and straightforward I highly recommend connecting with junctional and their family.

Pyma-Tuning & Tire really came to the rescue this weekend. My 2 front tires were so bad and I had…read moreno idea until a neighbor showed me. I got here 45 minutes before they closed and they gave me a good deal on replacing the two tires and fixing my alignment. I was in a tight spot and knew I couldn't drive my car anymore than getting it there and they took such good care of the situation. I had to wait til after the holiday weekend to get it, but it was worth my safety and my baby's (7 mos. pregnant). I highly recommend this place!

Had a valve go bad on a tire while on vacation. Found this place, got right in, tire fixed,…read morereasonable price.

My daughter bought a pre-owned car from this dealership. It was only 2 years old when she purchased…read moreit. Within a year the transmission failed and had to be completely replaced to the tune of $4000. A year later the engine ceased and the block cracked and the car was scrapped. I wouldn't buy a car from here if I were you.

Excellent customer service and friendly staff. Small town and all the people treat you like a…read morefamily. One of the salesman even cooked us nice burger for lunch. Will be back

So a car driving in front of me on the road suddenly lost a giant chunk of his bumper. Initially I…read morethought it was going to hit my windshield- it landed in the road in front of my poor little car. Because of oncoming traffic, I could not swerve, or because of the car behind me- stop safely. I hit it and heard the crunching tearing sound. Mercifully, the car behind me stopped. I had to back out to get this giant chunk out of the bottom of my car. In the moment I should've pulled over, but I asked Siri for the closest repair shop. This was Steve and Jerry's. At this point I prayed for help. I was petrified. I spoke to a sweet woman who said she was going to go chat with her son in law. My car died a minute from their shop. He chatted with me briefly and said he would be right over. He walked over in the rain. As he looked- his expression was grim. It seems this chunk tore the radiator and compressor, and he wasn't sure about the engine. The cars check engine light was on. My tow driver towed it over. He had a longer look and came in to chat with me. This was pretty massive. He felt it needed to go to the dealer, and told me to file an insurance claim. I started the process in the waiting area and soon I had a plan in place. Not only did the technician offer to drive me back to my home (I had a friend coming), but his mom in law kept the store open until my friend arrived, keeping me warm instead of standing out in the cold. I did request to pay for the detailed assessment, and I did so. Can you say over and above? I don't know many places that would do this. Even though the damage was beyond their means (because it was pretty catastrophic needing a dealer's help), they still made sure I wasn't left literally out in the cold. I can just imagine how their regular customers are treated, I was new to them! The office Goddess informed me they'd been around for 54 years. I can certainly see why. Her husband took great pride in his service (he's been departed a decade or so) and the business remains in their family. What great, kind people I ran into today. I would recommend this business wholeheartedly. On a cold, rainy, horribly gone wrong and not so funny April Fool's Day- I met a couple angels that gave me hope. Thank you both of you for your help, and especially your kindness. I am deeply grateful.

Poor quality of service. Took my vehicle in (after waiting 2 weeks for an appointment) and paid…read morefor a squeak to be greased and a muffler fix. After paying for the grease and being referred elsewhere for the muffler, the sound returned the same day... a refund was not granted and I was told I knew that new parts would be a better option, after the fact. Sandy was especially rude, the day of service and when I called back

So here's a funny story. Someone recommended this repair shop when I was seeking a repair for my…read morehybrid. I left many messages to different repair places, only two called me back. This shop was one. The owner apologized he could not do the kind of repair I needed but wanted to get back with me so I could continue my search. This kind of courtesy, even when he couldn't help me- is so appreciated. I am certain this is why they were recommended. A little plug for this shop for showing something appreciated even when they couldn't help. Thank you! I hope this sends some new customers in your direction.

He is hands down the best mechanic in Geneva. If you need car work done, go here. Does not over…read morecharge or recommend unnecessary services. 10 outta 10!

Another mechanic looked at my $1000 bill from Dusty and Steve's for only ball joints and he told me…read moreI was double charged for parts overcharged for labor. Also, I had a tilted wheel and dusty and Steve's said I needed sway bar links replaced. My new mechanic said the control arm Dusty's had replaced previously was on incorrectly and that's why my tire was crooked. I did not need sway bar links. Also, John replaced my exhaust before and what he ordered was too short so he welded a small pipe to make it fit and he said what he welded was a catillitic converter and no it wasnt. Also they repeatedly installed an incorrect part on my sisters car. They charge $50 just for grease! Takes a week or two for them to get to your car. I dont recommend

Great automotive service for any type vehicle you drive. Been a customer for over 25 years…read more Reasonable rates, knowledgeable staff. Above all this - honest work. I have had situations where they could have fleeced me w/o my knowing it. No, they actually saved me hundreds if not thousands of dollars. They treat you like family too. I know, sometimes some families are not a good comparison. But in this case they take care of your ride and not your wallet.