Dr. Ho and his entire team are hands down the best dental practice I have ever experienced. I've…read morebeen coming here for years, and I cannot recommend them highly enough. I originally found Dr. Ho after a nightmare experience at other dental clinics trying to get a routine cavity filled. I had gone to several different dentists who repeatedly hit a nerve during the procedure, causing acute, agonizing pain. I was incredibly anxious, but when I finally switched to Dr. Ho, he and his team took care of the problem cavity with absolutely zero pain. I've been a loyal patient ever since. Their care and responsiveness are truly unbelievable. On a holiday weekend, an old filling (done by a completely different dentist) fell out. I texted Dr. Ho a picture of the tooth, and he responded within mere minutes. In less than an hour from sending that text, I was sitting in his chair getting it fixed. Dr. Ho and his staff are super prompt, deeply care about their patients' comfort, and consistently deliver top-tier care. If you are looking for an amazing, trustworthy dentist, this is the place. If you're thinking about switching dentists, look no further. Cannot recommend them highly enough!

Got a root canal and crown done here, after being recommended by a dentist friend. They did…read moreabsolutely amazing work. zero pain on any of the procedures, fully explained wvery step of the process, didn't try to nickel and dime me on anything. I got one quote and that covered everything. Price was much cheaper than I had been quoted elsewhere. Tooth pain free for first time in months. can't recommend them enough.

Okay, this is after appointment #3…read more This office is cute, cozy, and welcoming, just like the staff. Every time I walk in, I feel a sense of ease because of the calm, zen-like atmosphere. The reception area is compact yet peaceful, and my recent visits have been at 8 a.m., so I've been greeted with really nice early-morning energy. One detail I really appreciated: Dr. Baysac has a photo book of her travels to Honduras near the reading materials by the window. I highly recommend taking a look while you wait. It's both eye-catching and eye-opening. I honestly think she should make more of these because I really enjoyed flipping through it. Dae at the front desk is a great way to start your day. Pun intended. She's easy to talk to and has such a caring spirit. She actually reminds me of a long-lost friend. Julie and Anna, the dental assistants, have also been wonderful, kind, professional, and comforting during my visits. They help make the whole experience feel much less intimidating and much more personal. Dr. Wei is also incredibly gentle and accommodating while working on me. One funny thing I noticed: she and her assistants have such interesting and entertaining conversations that they could honestly start a podcast for patients in the chair. Their energy somehow makes the appointment feel lighter and more enjoyable. I will say, like with many dental offices, I tend to feel a bit cautious when it comes to billing and payments, just because I've had confusing or unexpected charges elsewhere in the past. That said, so far everything here has been explained clearly, and I haven't run into any issues, which I really appreciate. Overall, every visit has left me feeling cared for and at ease, which says a lot because going to the dentist isn't usually something people look forward to. I'm really grateful to have found this place. Looking forward to appointment #4.

Today was my very first appointment at this office, and I can definitely see why they have so many…read more5-star reviews! Scheduling my appointment was such a smooth and easy process. A special thank you to Dae, who was incredibly accommodating and helpful from the very beginning. It really made such a great first impression. I was seen by Dr. Wei, who was assisted by Mel, and they were both absolutely lovely. The whole appointment honestly felt like a breath of fresh air. Everyone I interacted with was warm, welcoming, and professional, and I felt comfortable from the moment I arrived. Dr. Wei was very friendly, thorough, and gentle throughout my examination and cleaning. She took the time to make sure I was comfortable and made the entire experience feel relaxed and easy. Mel was just as wonderful and made me feel very well taken care of. It's not often that you actually look forward to coming back to a dental office, but I'm so happy I found this one. Such a positive first experience, and I would absolutely recommend them to anyone looking for a dental office with a genuinely kind and caring team. Thank you, Dr. Wei, Mel, and Dae!

Dr. Ordoñez is a light in the darkness…read more I've been seeing her for three years this month. As a woman with some complicated dental history, having a female dentist I trust has made a real difference. Where other dentists can make patients feel judged, Dr. O and her team create a space where you feel supported, not shamed. She's kind, warm, and has built a wonderful team around her (shoutout to Randy, Shar, and everyone else who's been so welcoming over the years!!!). She goes above and beyond to make sure I'm comfortable and genuinely NEVER in pain, which, if you've had rough dental experiences before, you know is HUGE. I trust her and her practice enough that I've now referred my wife to her too! If you're looking for a dentist who takes the time to make you feel safe and cared for, I can't recommend Dr. O and her team enough.

I went to Mission Dental Group for a lower premolar filling on Feb 10, 2026 with Dr. Rosa Marie…read moreOrdonez. The visit was because a prior filling had come out while flossing. As a concerned patient, I asked for basic guidance on proper flossing technique so I could avoid this happening again. Dr. Ordonez refused and said that kind of education is "usually for cleanings" and that I should schedule one instead. That felt dismissive given it was directly related to why I was there. During the procedure, an instrument contacted my upper tooth and Dr. Ordonez said "sorry" at the time. That evening, after the numbness wore off, my wife noticed a chip on that upper tooth that wasn't there before. The next morning (Feb 11) I called the office to report it. The practice manager/front desk (Randy) was dismissive and said, "we don't know when we can get you in," and suggested 2 PM. I explained 1 PM was the only time I could make due to work. He said "maybe we can get you in" and wouldn't confirm until I called back again and pushed for it. Before being seen, I told the front desk I was uncomfortable returning to Dr. Ordonez and asked to see a different dentist. That request was refused. During the Feb 11 visit, Dr. Ordonez was defensive and denied responsibility. When I said her instrument hit my tooth the day before and she had said "sorry," she said she didn't remember and would need to "check her notes." I was also told the notes weren't even completed yet, which didn't inspire confidence. When I asked if the edge could be polished, she said she didn't want to because I would "just come back and complain that it's too short." She also said words to the effect of, "I can't help it if you don't take good care of your teeth," which felt like blaming me rather than addressing what happened. The tone was dismissive and confrontational. A small composite repair was placed, but the way this was handled--from the front desk to the dentist--was not professional or patient-centered. I escalated this to the owner, Dr. Growney, and his response was to defend the office and minimize what happened rather than address the conduct, the refusal to let me see another dentist, or the dismissive communication. The overall message was essentially: "We did nothing wrong," which felt like enabling this behavior instead of holding anyone accountable. Mistakes can happen. How you handle them matters. In this case, the defensiveness, refusal to accommodate, and dismissive responses from the dentist, the front desk, and the owner were the real problem. Based on this experience, I would not recommend this practice.

Great dentist. I love how she explains what is happening and draws over the x rays to further…read moreillustrate the point. Kind, attentive, and evidence based dentistry! Very impressed! I have Delta Dental PPO

Dr. Wong is a top notch dentist!! Her staff are gentle, kind and also very skilled. The front desk…read moreis well managed and so friendly. I highly recommend them!

I changed dentists about 2 years ago and have been coming here for my general visits. I've been…read morereally happy with my experience here. The front desk staff is always in a great mood and very helpful. My doctor is thorough and explains the process on every visit. The facility is very clean and organized. Plenty of parking in the neighborhood is a plus.

I have the pleasure of having Dr. Arthur Lowe as my dentist. The quality of care was noticeably…read morebetter than my previous dentist. I'm not used to having my neck and cheeks areas checked during teeth cleaning so I do appreciate the additional level of care. Never had any issues here. Everything have been a positive experience from office staff to dentist. Ashley always worked with me on finding a time that fits my schedule. Everyone always booking weekends so it's competitive out here. Overall, very positive experience here!

They've been incredibly helpful and the office is quite nice. I've come here for both oral surgery…read moreand cleaning.

Friendly staff, in an unintimidating environment…read more Recommend great quality of care. Dr. Saedi is so soothing and informative.

Dr. Ellen Hung was outstanding. I was seen immediately with no waiting time. She explained…read moreeverything she was doing throughout the treatment which made me feel very comfortable and informed. She also sent me a very detailed report by email with her recommendations and the next steps for my treatment, which was incredibly helpful. The best dentist I've ever been to. I highly recommend her 100%!

Thank you very much for taking care of our son during emergency situation. Dr. Hung was wonderful…read moreand gentle. I would highly recommend this place to anyone!! Thank you thank you!!

Dr. Ho consistently provides top-quality care and expertise without suggesting unnecessary…read moreservices. He provides cleanings himself without a hygienist, gently and efficiently, and explains x-ray and examination results in a way that's easy to understand. Yvonne, the office manager, does a fantastic job managing billing and scheduling, and responds quickly to my emails and phone calls--they are a dream team. Dr. Ho cares deeply about his patients, keeps excellent records, and carefully monitors your teeth, so there are no surprises. He also put me in touch with a great orthodontist when I needed braces. He is very dedicated to his profession and teaches at UCSF School of Dentistry. I highly recommend him, he's one of the best dentists I've ever had!

Had a simple and painless emergency wisdom tooth removal. Started out scared for the procedure but…read moreit was over before I knew it. Dr. Ho also went out of his way to fit me in. Thanks team!

I've been going to Richmond Dental for at least two decades and they have always been kind to me…read more They don't offer the bells and whistle's of the type of dental office that would not take Medi-Cal, for instance they don't put numbing gel on your gums before they fit you for certain things, but they get the job done, and if you have denti-cal, then I would say this the best dental office for you to go to. Since the pandemic, I'll be honest I have not put my dentures in once, so they totally don't fit anymore. I also have long Covid, so in the past month or six weeks or so, I have cancelled at the last minute 4 or 5 times. I finally made it in this morning and no one gave me any grief whatsoever, and I actually got there half an hour late, and still no bad vibes. Marina, who took my cancellation every time, was nothing but kind and cordial to me and they took me right in, took care of what needed to be taken care of and I was out of there. They help so many people at Richmond dental, who would not have any other options and I'm grateful they're there. I'll continue to be patient.

I cannot recommend Dr. Yuri Undorf. He treated one tooth…read morebut, during the procedure, a neighboring healthy tooth was damaged. The healthy tooth developed a crack and could not be saved. As a result, I had to seek treatment at another dental clinic, where I was told that the tooth required extraction and a dental implant. Instead of solving my dental problem, the treatment resulted in the loss of a healthy tooth and significant additional expenses. This was a very disappointing experience.

I can't believe I have never put in a review for Dr. Gregory Chong…read more He is, by far, the best dentist I have ever had. That is really saying something, considering it has been about 18 years since he was my dentist and I am taking the time to write a review now! Long story short, Dr. Chong was my dentist in the early 2000s and was fantastic. He took plenty of time to be careful in his evaluation of my gums and teeth, and was super precise in his work. I had to get a root canal because of a damaged molar and he did great work. I know this for a fact because A) it's been 19 years and I have never had an issue with the root canal or crown and B) every dentist I have had since has remarked on what a terrific job it was when viewing my x-rays. One even described it as a "work of art." This is a dentist you can trust definitively. He will be conservative in his efforts and take great care.

This is for Dr. Robert Chong but I'm guessing all three are equally fantastic. Dr. Chong is the…read morebest. UCSF trained, so the skills and expertise is more than there -- absolutely knows his stuff. But he's also lovely, and I love the dental assistants because they're also all wonderfully supportive and kind. I brought my 4 month old (childcare fell through) when I had to get a cavity filled recently (I blame pregnancy) and Dr. Chong and his team were poised, fast, and helpful especially given that I had to drag my little plus one along. We moved down the Peninsula but I can't change dentists because I love Dr. Chong way too much to try anyone new!