I have been going to Nataliya alterations since high school and she's always done a great amazing job with all my items. Very good pricing done in a timely manner. I just did a walk-in today and she can get my dress done by Monday, which is amazing. read more

I have never met a more rude person who owns a small business in my life. Dropped off a Karate jacket to out color badges on. Told her the order and she grabbed them and said she know, has done it a thousand times. My wife went to pick it up and when we went to put it on, my daughter realized that the colors were out of order. I went back to let her know, and she grabbed it out of my hand and walked away without saying anything leaving me standing there I asked her when I should be back and she said next week. I asked what day and she said Monday, Tuesday Wednesday. No apology, no acknowledgment that she made a mistake and absolutely no smile. Just angry eyes. She does good work, but I will never go here again. read more

I'd give -5 stars if I could. I thought another 1 star reviewer was making it up when she said Nataliya ended up yelling at her and her mother but sadly, she wasn't making any of it up. We walked in at 11 and said hello. Went and sat on the couch, waiting for her to come and give us the "ok" to enter the dressing room. 10 minutes later, from her chair in the other room, she starts screaming "why are you waiting out there, do you do that at tj max? I'M WORKING!!!!! Go in the room!!!!" We explained that we were being polite and that there was no directive to enter the room and ended up walking out. Don't go here. Stay FAR FAR away. Nobody this cruel deserves business. Her anger was unjustified. I'm surprised she doesn't have worse ratings. read more

Don't go there without an appointment. The doors are locked and no one will answer. The message on the answering machine says no need for an appointment... Just show. If you have 4-5 hours to waste waiting for someone to be there this is your place. negative stars! read more

highly recommend avoiding this business. She made major errors to the wedding gown- things that were only not asked of her and poorly executed. Uneven cutting, changing the over all style of the wedding gown, made the dress too small and too short! read more

I got a couple of pairs of pants let out (ugh) and Nataliya had me try them on so she could figure out how much to let out (all of it, thank you very much) and did a great job with a two-business day turnaround. She's a sweet woman and we chatted for a while after I picked up my finished pants. I'd definitely return. Cash only. read more

See all

I have been using Nataliya for several years for repairs on clothing, mending and alterations. She does a great job and her prices are quite reasonable. read more

She does a great job and is affordable! Shows how good she is since she is always so busy! I had my wedding dress altered and it came out perfect. She also did my prom dress years ago and other items that all came out perfect. My wedding dress alternations were 1/4 of the cost than the dress shop I went to. read more

Professional attire refuses to come in sizes that fit a small female doctor in training. Residency starts this Tuesday, July 1 as it does for all new freshly minted doctors, and we have to wear these slightly longer than med school length white coats. Mine made me look both frumptastic and 13 years old at the same time. Coat company only makes size 4 and up.. So I found Natalyia. She closes at 6 on Fridays, and I arrived around 5:45. I needed the coat by Monday night at the latest, and although she's closed Sunday, she was able to chop a bath robe's worth of material off the thing, and make it look sexy (as sexy as a knee length oversized white shirt gets over scrubs and stuffed pockets) by the very next day!! She called me to pick it up and badabing badaboom, will be taking the other two white coats I'm given right back for her to make beautiful. She's also going to add more pockets. read more

Nataliya Alterations - The thing was to the floor yesterday. Now it's fitted and I won't trip down the halls! - Sewing & Alterations Near Me - Enfield, Connecticut

I brought some pants in to get hemmed and a cycling jersey to have the zipper replaced. I saw that this place had mixed reviews. A lot of the negative ones said that the woman there was very rude. I decided to take my chances, and am very glad that I did. The woman was quite friendly and helpful. "Curt" might be a better term to describe it, but definitely not rude. She told me that my clothes would be ready in 3 days, which is a pretty good timeline for my items. She also quoted me on the spot but let me pay when I picked up the clothes (note: she only takes cash). It was a bit pricier than I was expecting, but the work was very good. My only complaint is that she didn't had a mask on the entire time I was there. read more

My mother and I are so grateful to be long-time customers of Nataliya Alterations. Nataliya is a tireless worker, highly skilled at her craft, and her turnaround time is exemplary. We have brought her complicated garments over the years, and she is always up to the task. She always meets our needs and her pricing is very fair. We recommend her without hesitation. read more

Nataliya is the best, we have gone to her for years. She has done an incredible job on prom dresses, wedding dresses, mens suits, and even altered a winter coat for our pup. She will work with you and make sure you are very happy with the results. Highly recommend working with Natalyia! read more

I visited this business after seeing several excellent reviews documented on my town's Facebook page. I checked the business website to ensure that appointments weren't needed. I arrived at 11, when the business was scheduled to open. My needs were simple, just a hem for a bridesmaid dress that was too long. When I arrived, I wasn't greeted for a good 10 minutes, and I was the only customer there. Nataliya was running around all flustered. I don't expect to be treated specially, but to greet your customer is pretty simple. After about 10 minutes, she looked at me and said, "Why are you standing there, go get changed!" Without asking about what I needed, what I was there for, and when I needed the alterations completed. As I changed, another customer arrived to try on a dress that had completed alterations. When I came out of the changing room, Nataliya very rudely told me, "See, you wait. You wait a while." I'm not sure why I'd be the one waiting since she doesn't take appointments and I was the first customer there. She then proceeded to complian loudly, "I don't know why people come when I open. I'm so busy. So busy I can't get anything done". Firstly, good for you that you're business is that busy. I'd think you should be appreciative of that. Secondly, if you can't handle multiple customers, you could explain such. I would have been happy to return at a time that worked better. But I wasn't given the option. I was told to wait (not very nicely). At that point, I decided I'd rather give my business to someone who was happy to accommodate it. I changed and left. She watched me leave and did not say a word. I get that it's her business and she can run it as she sees fit. But her rudeness and unprofessionalism spoke volumes to me. I have no idea how she stays in business. Absolutely horrible experience. read more

-50 STARS I would never recommend this place for anyone to go to go here for anything. The owner of the store is very rude has no customer service experience and made my wife cry when she fixed her dress wrong then refused to give it back to us to so we could go somewhere else to get it fixed I'm giving her -50 stars if u want a good place to go get a alterations I suggest going down the street to Ayten's she last minute fixed my wife's dress and made her very happy she saved the day read more

Nataliya is wonderful! Did an amazing job tailoring my wedding dress and I won't go anywhere else for alterations!

Great service. I highly recommend Nataliya. I had an interview 2 days later, so I needed quick turnaround on pants tailoring. After calling around, I decided to stop in. She was friendly and assured me the pants would be done by the next day. Very glad for the quality job and the reasonable price. For a small business - cash only is understandable. Not sure about the negative reviews here - my experience was just fine. I definitely will be going back! :D read more

Was referred to this place by a friend to get measurements for my daughter. As soon as I walked in, the seamstress was somewhat rude and said she did not do measurements because of China measurements or something to that effect. I asked if she could refer me to another seamstress that did measurements and she completely shut down and refused to help me. I ended up going down the street to another seamstress who was more then helpful and didn't charge me, unlike this place that charges $5 for any small job! Never again! (Note: I tried to call ahead seeing I was coming from a distance and their voicemail message only said their hours of operation and nothing else. No message stating she doesn't take any credit cards and only cash as well as she does not do measurements.) I would have myself the trio had I known ahead of time. read more

I was a little skeptical about going to Nataliya due to bad reviews I've seen online. I'm glad I didn't listen to the reviews because Nataliya is great. She is very accommodating and helped me out in a time sensitive situation. I went to pick up my dress and we noticed that it didn't fit right on my shoulders (not because of her alteration). I was okay with just dealing with it but Nataliya refused. She told me to come back the next day and she would fix it. I am very happy. read more

Very rude and did a terrible job on my dress. I went back with my dress right at 11 (when they open) and she didn't open her door for at least 10 minutes and when she did she was rude saying we should wait if the door isn't open because she needed to vacuum and the air conditioner wasn't on and it was hot. I ended up just leaving and not even getting a chance to get her to fix what she did to my dress. When I get to the other seamstress down the road she said my dress was a mess inside. Nataliya took it in only on one side and made the zipper on the back completely crooked. The cups I had put in were all bunched up and made the fabric fold over. I do not recommend going here, aytens alterations is just down the road and they do a great job. Plus they are very friendly. read more

I wouldn't recommend. Sad because the work I had done was very good. This person is not exactly customer friendly. Other reviewers have interpreted this as 'rude' but that's too harsh- it's more like a "prima-donna" attitude. It's also very inconvenient for not answering the phone and actually keeping the regular business hours as posted. read more

I never got to meet Nataliya in person though I tried. I needed some pants shortened and found Nataliya the seamstress in the phone book. Drove to her "office" and arrived at 10:30 a.m. A sign to the right of the door said business hours were 10 a.m. to 6 p.m. A sign on the left said no fittings or pickups before 11. My pants were already fitted so I fell into neither category. Lights inside were on, but the door locked. Puzzled, I knocked on the office door twice. There was movement and suddenly a woman dressed in white shot open the door, thrust her hand at the 11-o-clock sign, then slammed the door in my face without saying a word. I believe this was her way of telling me to get lost. Funny, but I thought most business owners want clients for their business and are polite to them. This woman, whether she was Nataliya or an assistant, was one of the rudest businesswomen I have ever met. I still need to get my pants shortened, but I sure won't be doing it at Nataliya's. read more

I'm not sure about all of the other reviews on here. I have been going to Natliya for years. She does amazing work, quick turnaround time and reasonable prices. It is hard to find a seamstress that can handle designer jean hems. She is able to keep the original cuff and you can't even tell it was hemmed. I've had all of my work pants hemmed and several bridesmaid dresses altered. I'm somewhat of a procrastinator and she's always been able to turnaround an item with plenty of time to spare. I will be getting married in June this year and all of my girls and flower girls will be getting there dresses altered here. read more

I was standing in front of the register for awhile and I was the only customer. The lady barely acknowledged me. When she finally came around I explained I wanted to alter the sleeves to my coat. She kept on repeating that it was too much work for her and that it was not worth her time. I was willing to pay extra and I had brought a couple of dresses to have altered but she walked away. She clearly did not want my business. I would not recommend this place to any one of my friends. read more

Went to go to this business because my daughter need a prom dress altered. I should have left when I got to the front door because, there was a sign which stated that payment was to be payed in full before the work was complete. I still went in to find the owner was on the phone which was ok. When she got off the phone she said in a very rude voice " Try on dress". I wanted to ask a question but I was cut off. She would't look at me. when I asked her if she could come to me she stated "Why just ask me the question" I did ask if the dress could be taken out and, before even looking at the dress she stated, " NO can't take out dress!" I would never recommend this business to anyone. read more

I've had a couple bridesmaids dresses altered here. She is very conscientious and professional. Her prices are reasonable - you pay when you leave your item (in cash). Her turnaround time is quick and she has been willing to do work for me without much notice. I will absolutely return here. read more

If I could give zero stars, I would. I needed to get a bridesmaid dress hemmed and this place was recommended by a friend. I walked in and waited for her to acknowledge me, while she worked in her sewing room. After about a full minute of waiting at the reception desk, instead of saying hello, she barked from her seeing room, 'don't wait, go try on dress.' I completely forgot to bring heels with me and when I came out, she yelled at me and said she wouldn't let me try on a pair of heels that she had sitting there. She said I HAD to have the shoes I would be wearing with the dress to for her to hem it. That it wasn't her responsibility if the dress was too long or too short, blah blah blah. I was completely floored that she was yelling at what was going to be a paying customer. I decided I wasn't going to let her work on the dress and when I was leaving, she said she didn't need the business. I warned her that I should have trusted some of the negative reviews on Yelp and she said she didn't need my business or the extra customers. As someone else on here said in her review of Nataliya (and I should have listened), you have been WARNED. read more

I can't stand even giving this place one star. I have NEVER been treated so rudely in my entire life. From walking in to "cash only" signs screaming at me from every direction there was already a negative feel. When I had walked in she was sitting on the couch talking on the phone. You wouldn't have even known I was standing there. Completely ignored me for maybe about 10 min. I was wondering if I should just leave or wait. It was very awkward. I waited. Her phone convo wasn't going to well as her tone escalated to full on screaming with me standing there. At that point I should have left. I didn't. Finally she hung up and walked over to me at the desk. No greeting just stood there. Didn't say a word. I told her what I wanted done to a dress in which honestly she probably could have had it done in 5 minutes. If that. She actually shooed me away with her hand and told me that it was a waste of her time. She turned her back to me and started walking away while yelling that I should know it's prom season and she has no time for what I wanted done. She wouldn't stop going on as I left....and trust me I left quietly. I was pretty much in complete shock. I actually did get a little bit upset because it was so bad. I will never set foot near this place again. Seriously I won't even go near it. She's like the soup natzi but for seamstresses. It really was bizarre. read more