It sounds very promising. They care very much for Seniors. So far I just spoke to someone on the…read morephone to make an appointment. I'm looking forward to my office visit. I'm so very happy that l found this Wonderful Medical Center. After I hung up l thanked God for watching over me after having a terrible experience with my former Primary Care Physician. I put up with it for years. It was impossible to even make an appointment, they put you on hold for over an hour and 1/2 The secretary told me that it's not their problem If l'm sick and not able to wait for that amount of time even after just being discharged from Brigham and Women's Hospital, Thoracic Surgical Floor from having a Total Gastrectomy and Jujunostomy, I'm not able to eat for the rest of my life. My Primary Care Physician says that he has nothing to do with Boston since he's not out there even though his name is all over my discharge papers. He said that they just do that. When I mentioned this to my Thoracic Surgeon on my next follow up he couldn't believe it.

My initial impression of Dr. Holtzman during my first and only exam on 10/28/24 was not an…read moreentirely positive one. I found his non-medical questions about my personal life unnecessarily intrusive. (I'd already been asked and answered a couple of those questions online as part of the required Zocdoc new patient intake by his office.) One of these was "What is your sexual orientation?" As with Zocdoc, I told him I was straight. He replied with a smile: "Maybe a straight guy who also sleeps with men?" (I believe his precise words were "Heterosexual meaning you like just women, or women and men?") Which left me slack-jawed. A couple unspoken thoughts crossed my mind in quick succession: "Huh? Wouldn't such a guy be a bisexual?" Followed by a recognition of his obvious insinuation, which I found as unprofessional as it was inaccurate. It may be appropriate for a physician to ask a patient's sexual orientation today (I'm 71), but hardly professional to suggest a different orientation to the patient. His next question was "When did you last have sex?" despite the fact that I came to this first office visit presenting no complaints, let alone symptoms, that might suggest an STD or anything else of a sexual nature. Frankly, I had to wonder what the dude's agenda was. He insisted on giving me a referal to his dermatologist colleague, despite my telling him I had seen two dermatologists ---working together--less than a year earlier as a part of the excision of a couple benign facial blemishes. Then when the results of my Qwest lab bloodwork of a week later came back, liver enzymes AST and ALT in my blood were abnormally high, so I messaged him for his interpretation. Unlike my previous PCPs, who would offer a brief interpretation via their patient portals, his terse response was: "See me." Which I interpreted as another office visit. Fortunately, I subsequnetly remembered that I had taken large doses of acetaminophen at the time of the blood draws due to cold symptoms, which temporarily elevates these enzymes' levels. (Mystery solved and money saved.) But I noted his attempt to turn my simple portal inquiry into a billable office visit, not (in fairness to him) unusual in today's profit-focused US medical industry. As physician/author Elizabeth Rosenthal has written: "The 'first do no harm' directive has been replaced with 'first leave no money on the table' ". In the year that followed, he cooperatively issued for me two gastroenterologist referrals with a recommendation for a colonoscopy, (although I should note that the first referral was for a gastroenterologist conncted to a facility from which a hospital approved post-sedated procedure ride home was unavailable to me, which limitation I had made very clear to him during the 10/2024 exam, thus the need for the second referral. In summary, I had no reason to question Dr. Holtzman's overall medical competence, but also no desire to remain in his practice.

I have been with Dr Bowman for over 25 years and I am gonna be 50 next year. She does my annual…read morephysicals and always writes a letter afterwards stating how I am doing and how much weight I have gained ( lol) She took care of my mother till the end of her life and my Mother adored her. She has given me sound recommendations for other specialists and I am blessed to have her as my PCP. She is profeesional and always returns calls and I swear to God she knows everything !!!!

I love Dr. Bowman! After my physicals, she sends me a letter summarizing the visit. It is good to…read morehave on hand, to review every year before the next physical, and it lets you know she's really listening. It can be difficult to get an appointment, but that's how it is with primary care in Massachusetts these days.

Never would I consider writing a review for a doctor until I saw the bizarre reviews from the other…read moreyear. Dr. Yuko has compassion and takes the time to listen and understand your whole life, not just the physical pains. She is proactive with testing and medicine, always placing her patient's well being first. Dr. Yuko and Alex were an amazing team during COVID. I appreciate nurse Kat's straight-forward approach. Chanelle handles the front end with efficiency and a sense of humor. The team is truly wonderful!

Dr. Yuko is the absolute best. I was referred to her by a friend who told me this is the first…read moredoctor she has ever had that she actually enjoyed going to see. I was in need of a new doctor and she was accepting new patients. Yuko is incredibly thorough and does not finish your visit until all questions are answered. You can tell she truly cares for her patients. I have since referred another friend to her and my husband is a patient of hers now as well. Dr. Yuko is kind and incredibly funny, which makes the entire experience much less stressful. There have been times where some of the people working in the office have been a little scattered (which I have experienced often at many other medical practices, so it happens) but her crew right now is awesome. If you want a doctor who honestly cares about you, as a person and a patient, I cannot recommend Dr. Yuko enough. She feels like a friend that you see every so often and for that I commend her efforts in making her practice a true family practice.

Longwood pediatrics is an institution in Boston. My entire family, my extended family and…read morecountless friends have all had our pediatric doctors from longwood and though they are usually busy, they never fail to provide excellent, compassionate and knowledgable care. Everyone from the front desk staff to the nurses to the doctors seem to love their jobs and working with kids, I have recommended longwood to co-workers having a new child and countless family members, and without fail all I hear back is glowing reviews and gushing praise. When dealing with children's health the bedside manner of the health care provider can make a visit a positive experience or a nightmare - the doctor's here are truly specialists and never fail to make kids feel as comfortable as possible, whether with giving a reassuring pat on the back or a lollipop on the way out the door. They are affiliated with children's hospital which is right across the street, one of the best pediatric hospitals on planet earth. Finding the right doctor for your child is an important task and I really can not say enough good things about this practice. You can trust that your child is receiving truly world-class care when you take them to Longwood.

Has always taken forever to get an appointment and when they can finally get you in, you are…read morewaiting for 30+ mins in the waiting room and seems to be no regard for your time.. Came in for a well-visit and no secretary or nurses to check you in. Had to wait 30 mins in the lobby just to even talk to someone. Finally got in and was waiting in the room for 25 mins.. When we asked why no one was working, we were told that there was a possible covid exposure in the office, yet they still had us come in for our appointment... After waiting for almost an hour, we were rushed by the doctor and were only seen for maybe 5-7 mins.. Overall, very dissatisfied...

Dr Claire Lyons compared taking birth control with migraines to drunk driving which was…read moreinappropriate and made me feel shamed in making a medical decision about myself, and Lindsay Crossan continually referenced Dr Lyons opinions when I asked for a new provider and came into the appointment biased against me because of this

There are a couple of reasons why I go here…read more 1) Location. The office is located right off Commonwealth Ave. at the Pleasant St. stop on the Green B line. It's easy to get to than any downtown medical office. 2) Insurance. They accept a huge range of plans here and my co-pay is only $5 a visit (a bargain compared to the more common $15 co-pay!). 3) Doctors! They have great doctors here, and while it can sometimes be difficult to get an appointment with the exact doctor you want, they try their best to accommodate you. Also, the doctors actually respond to phone calls and emails! That almost never happens. 4) No wait. I've never waited longer than 5 minutes past my appointment time. It seems like they're always on schedule, something of a miracle in today's medical community. The staff is very friendly and the waiting room is the least hospital-like waiting room I've ever been in. The nurses and fellows are engaging and warm (something I always appreciate when they have to stick a needle in me). While going to the doctor is never really "fun", at least the folks at CMG make it relatively painless and fast!

Blood Work. The front desk was so accommodating to squeeze me in without an appointment. The Tech…read morewas gentle and very pleasant. I would definitely return to be cared for by MGH Back Bay

I have nothing but good things to say. It's top of the line care. Wonderful caring people that…read morecare about wonderful polite people. Very important. HealthCare it is important. Let's not get it twisted.

I've been a patient in the South End office since the last week of 2014. My PCP was a young man…read morenamed Dr Shi for the 1st year before he moved to SF. I have 7 herniated discs, 3 vertebrae compression fracture, no cartilage in my shoulders, wrists, or thumbs due to degenerative joint disease, and my mobility is extremely limited. Just getting from bed to the bathroom to the living room is a challenge every day. I am disabled, but was turned down for disability multiple times. That is not Fenway's fault. My PCP since has been a Dr named Ethan Brackett. With my sister's help, I started driving for Uber, then Grubhub, and now Lyft to support myself, but due to such limited mobility, I cannot work full-time. My physical therapy was managed poorly for almost a year and a half before I just stopped going. Getting there was too physically demanding for me and there seemed no chance at receiving help any other way. My pain has been managed with cyclobenzaprine (flexerall) which does not help me, does not increase mobility either. It only causes me to be too tired to drive, so I don't take it regularly. I was given Gabapentin which made me physically ill and didn't increase my mobility nor did it decrease my pain levels. The third medicine prescribed was Tramadol, which seems to be the lowest level of an opiate. Tramadol doesn't negate pain, but it does improve my mobility by about 5 to 10%, which is enough for me to get out of the house. My pain level is at a level 10 constantly, in every moment, which numerous shots of adrenaline due to constant shots of pain able to take a normal person to the ground. Doing basics like getting dressed, putting on and taking off clothes, leaving the house, and running even the most basic errands takes energy out of me to the point of not being able to move at some point during the day. Some days, I never make it out of the house. Also, I cannot sleep as moving at all shoots pain out of my shoulders, and the increased levels of adrenaline make it difficult to relax my mind and body enough to sleep. I've managed my pain via meditation for years, averaging less than 2 pills per day for over 7 years. However, in the last 6 months or so, I have taken more tramadol to get me to be able to move to sustain even the lowest levels of self-sustainability. I have asked for a stronger medication countless times, and the only answer I get is to take gabapentin, which makes me sick. The only sense I get is a sense of self-preservation and cover their own ass for Dr Brackett, Dr Shi previously, and the recent classless, condescending, combative Dr. Jatinder Gill of the Arnold Warfield Pain Center. Because of my age and ability to earn in the past, it seems I qualify for nothing that can help me, and despite referring me to an advocate, and a financial services advocate, these people have only emailed lists I could readily find on the internet. Are there any doctors out there who actually care about the patient's best interest instead of just pawning the patient off of on someone else once their pain level reaches an insane level which makes it difficult to live? About calling and communicating with Doctor's through the patient portal, about making appointments and connecting different people with information throughout my care, Fenway South End has been good. The people there may be overwhelmed, but they take care of me and my past requests as soon as they can. They do so in a pleasant manner. They are really smiley, but I understand the stress they are under, so I am patient and kind and appreciate all of their hard work. This is why I rated Fenway South End a 3 star review. They are not horrible, but I certainly don't feel I have a doctor who is really ready to help me. I feel like I am getting a big stiff arm as long as I am in pain and as long as I am not completely incapacitated.

I've been a patient here for several years and always appreciated the clinical care, but my recent…read moreexperience with billing was extremely concerning. In August 2025 I had a short telehealth visit solely to renew my PrEP prescription -- something I have done routinely for years under the same insurance plan, which covers preventive visits. Despite this, I was billed for services that were never provided and should not have been charged at all. Over the following six months, I made multiple calls to the billing department, waited on hold for hours, contacted my insurer several times, and repeatedly received different explanations or was told to wait for a review that never seemed to happen. During this time, the balance was even sent to collections. Only after I escalated the issue directly to executive leadership was the error reviewed and corrected within a few hours. I appreciate that the leadership team ultimately fixed the problem, but it is deeply troubling that it required that level of escalation to resolve what was essentially a straightforward coding error confirmed by both my medical record and insurer. If you use this provider, I strongly recommend monitoring your bills closely and documenting every interaction with billing. The clinical staff may be excellent, but the billing process can be extremely difficult to navigate if something goes wrong. I hope this review helps others avoid the amount of time, stress, and effort this situation required.

This is the best doctor in Boston and her business model is amazing. So smart, so kind, so…read moreexcellent. I take better care of myself since I met her. I have anxiety so bad around healthcare providers and she listens to me, makes me feel heard, and addresses my health concerns. She follows up because sometimes I can be slow to see other needed providers- see anxiety about healthcare providers. I appreciate my doctor so much. We should all be so lucky. Thank you for what you give to your community.

Linnea is among one of the kindest doctors I have ever met. She creates a sense of trust…read moreimmediately, patient and calm while she listens without judgment. As a person of the LGBT community, she assisted with many qualms and was an ally through it all. From mental health, to sexual health or just the common cold. She is direct, easy to communicate with and above all else extremely helpful. I never felt like just another patient. I would recommend anyone who is in need of a new PCP to check her out!

great doctor,great personality i d say best iv e ever been too!went there 2 hrs from my home well…read moreworth the trip overall experience very good highly recommend for all your back neck and spine injuries!

I have gone to the Brookline BSM location for several months to deal with some injury related…read moreissues as well as general strengthening. I worked with Sammy and Kait who are both excellent therapists. At age 77 and with COVID changing everyone's life (I have not contracted it and am fully vaccinated ) I know that I have been loosing muscle mass. On top of that I was thrown off a horse about a year and a half ago and continue to deal with the broken shoulder ,several broken ribs and a punctured lung I suffered. So I needed help getting back in shape. Both women worked hard to evaluate the various problems and work out exercise and stretching routines that would help me regain much of what I had lost. There were about 10-15 different movements, stretches, lifting I needed to work on to get the job done. I worked diligently on my own and many times with them, and feel I have made great progress! I walk 3-5 miles a day, play golf, flyfish, carry my grandchildren around etc. So, even though I have not found the fountain of youth, my vigorous life is back. Thank you Sammy and Kait!

PLEASE GO SEE JENNY!!!…read more I've been seeing Jenny at Boston Sports Medicine since 2012. I've had several car accidents and multiple severe injuries and Jenny treats her patients problem as if it was her own problem. She will work try to come up with solution for every situation. Personally, you will not get better care anywhere else! I Highly recommend Jenny to anyone suffering from injuries. Word of Advise!!! Jenny will make you work hard, which is good thing. She's trying to get you back to where you were and only way to get there is that you need to put your share of work!!!