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    Nathan Jones - State Farm Insurance Agent

    4.2 (5 reviews)
    Open 9:00 am - 4:00 pm

    Services - Nathan Jones - State Farm Insurance Agent

    Homeowner or property

    Car and truck insurance

    Life insurance

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    Ask the Community - Nathan Jones - State Farm Insurance Agent

    Joe Sarrio - State Farm

    Joe Sarrio - State Farm

    3.5
    (11 reviews)

    I had the best experience with Tammy an agent at Joe Sarrio - State Farm with her help to get me…read morethe best quote for my car insurance. Amazing experience and friendly agents . thank you , Randa Z

    I have requested to change my insurance coverage, to add my husband under my insurance and to get a…read morebundle discount since we have renters insurance and two vehicles insured with State Farm. The agency spent a month to process my files and ended up not taking care of anything and had my policy canceled? And the reason being "I have not provided necessary information to complete an underwriting review of your spouse". This is ridiculous since State Farm definitely has my husband's information. He has been with SF for at least 5 years now.... The incompetency and inefficiency of this agency is just shocking. Edit: I had two calls with this agency (the lady named Angel) and I have provided my husband's information, I also shared the other SF agency's that is in charge of husband's insurance. Moreover, I emailed the agency but never got any replies. The reason I didn't attend the zoom call is because at that point I just gave up and decided to switch to another agency. I believe canceling one's policy is a big deal. A good agency will definitely email or text you first before canceling your policy just because you missed 2 calls. Also I did call back but nobody picked up. The SF agency I switched to was also shocked at how unprofessional this has been handled and that it bas caused so much confusion for all parties involved. Once I switched to another SF agency, my coverage is updated within 2 days :)

    Craig Whittington - State Farm Insurance Agent

    Craig Whittington - State Farm Insurance Agent

    1.0
    (1 review)

    I give one star because "no stars" is not an option. My wife…read moreand I have had State Farm as long as I can remember. Neither of us has ever filed a claim. We discovered some water damage in our home in Collierville, and filed a claim. State Farm paraded a few of their "experts" thru the house and took pictures of some cupped hardwood floors then, after waiting a few weeks decided to deny the claim. This was the extent of their inspection. Craig is a coward who tries to coddle and good ol' boy his clients while spewing out the same company drivel. Rather than call me back himself as promised, he has another SF stooge call me confirming the claim denial. This is not about the money. I have a high deductible, and doubt the claim would have exceeded it. I filed the claim in case there was more extensive unseen damage. There is principal at stake now. I am going out of my way to share this story with anyone who will listen. I aim to keep as many people as possible from signing up with SF, and to get existing SF customers to drop them.

    From the owner: My mission is to be a financial services professional whose actions are driven by keeping the…read morecustomers' interest as my primary goal. My team members treat State Farm customers in a caring, friendly, and professional manner. My office provides a warm, efficient, and seamless service to customers. We want customers to see us as their first choice for their insurance and financial services needs. License #: TN-832190, AL-406021, AR-1272081, MS-10731751

    Nathan Jones - State Farm Insurance Agent - homeinsurance - Updated July 2026

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