Nick and his team are always there to answer any questions and help with any problem that may…read morearise. It is nice to be able to call and know you will always get a local person on the other end rather then a computer.

From the owner: NY-PC-1162604 Our mission is to help people manage the risks of everyday life, recover from the…read moreunexpected and realize their dreams.

I'm always so happy with this insurance office! They're quick, easy to work with, kind and…read moreprofessional. The text line is awesome too - I've never had that perk before and it's a lifesaver for quick things. I'm never on hold too often but it's just nice to have a text option on busy days. Definitely recommend!

So friendly and responsive! Julie is the best agent we've ever worked with. She made it easy to get…read moreset up after our cross-country move, which was a real help in the midst of learning the area.

I recently canceled insurance from allstate due to cost. After 25 plus years of service I called…read more Jeremy Manning at his Spencerport office to talk with him. He was the most unprofessional and arrogant person I have ever dealt with. I caught him in numerous lies about canceling the insurance and not being reached. I really recommend not using this man.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. Customer service is a priority at our agency in Rochester and we understand the need to help insure what matters most to customers. I'm passionate about helping others because you protect not only what you have today but preparing for tomorrow.

Scott really went above and beyond what was necessary. Despite the fact that he was unable to find…read morea carrier who would be able to fulfill our unique business insurance needs, he took the time to explain all the reasons why this was the case. When I reached out to other companies, I had received the same 'no, we can't help you' generic response, or even a lack of response. Not so with the Feltner Group. Scott was the only one to take the time to exhaust all his resources to see if he could offer us any options, and even when he could not, he was friendly and offered his professional advice. Even though he could not personally help us, I could tell he wanted to! I would recommend the Feltner Group to anyone looking for insurance because it's not about the bottom line with them. It's about the customer.

The staff and owners are so very helpful. They respond with answers quickly and thoroughly. It is…read morenice to know there is a team of people willing to help with anything as well as when I'm in a difficult situation.

Margaret Torres from Rich Voci's office, was super helpful, flexible, and made it easy to work with…read morewhen changing my home/auto policy over to State Farm. They had great rates and the process was very simple to switch over. Thanks again Margaret!

Margaret was great at explaining and facilitating the transfer from my previous insurance. Great…read moresavings. Would refer others to her.

I spoke with Laura about Life Insurance. She answered all my questions and concerns. She was…read morefriendly, great personality and someone I would recommend contacting if you're interested in purchasing life insurance policies

Have worked with Matt on a car insurance policy and then a home owners policy. He worked with me…read moreand made sure I understood each policy. Great customer service and experience. I highly recommend!

I worked with Cody Loomis, who spent hours, and hours taking care of all my needs. I moved all of…read moremy insurance coverage to AllState, after Cody went through all of my policies. I have 3 vehicles, and my daughter on my vehicle coverage. I also have 2 homes, and a snowmobile that needed to be covered. Cody was not only able to save me over $1000/yr. on my policies, but also increased my coverage, as well as add a $1 million dollar umbrella,for my daughter & myself. My daughter also has renters insurance while she is in college, living away from home. Cody worked above and beyond the efforts of any company representative that I have ever talked with in the past. Cody KNOWS his business, and is very helpful with options & alternatives to suit your specific needs. I HIGHLY RECOMMEND Cody...............so give him a call!!

I signed up my life insurance through this agency, very professional and made me understand why I…read morewant to get it at a younger age versus waiting until I am older, because I will need it at some point. Would definitely recommend talking to the life insurance specialists