I simply cannot say enough about the good people at Brighton Pittsford Agency. I always found…read moreshopping insurance or changing/adding coverage to be an arduous task. Tom & Judy at Brighton Pittsford Agency not only eliminate the hassle, they actually make the process easy not to mention their response time is second to none! They are decent and honest people that have never once tried to sell me something I do not need. In addition, for the first time ever I can honestly say I fully understand the coverage I have because Brighton Pittsford Agency takes the time to make sure I do. I would strongly recommend Brighton Pittsford Agency to anyone who would like to do business with individuals who have the utmost integrity and recognize they are dealing with people, not just policies. I am 100% satisfied!

Nick and his team are always there to answer any questions and help with any problem that may…read morearise. It is nice to be able to call and know you will always get a local person on the other end rather then a computer.

Have been very happy with the way my claim was handled, everyone was professional and courteous…read more Was working with Lucas Underwood who went above and beyond in helping me. I give him a 5 STAR rating. Kathy Touloupas

Maria's knowledge and insight into what is best for us from insurance perspective, is benchmark…read more We have spoken on the phone and I have emailed with you and her staff and always receive a prompt and comprehensive response. I feel very fortunate to have her personally as our agent and her staff that provide for our needs, especially since our lives have been complicated over the past few years.

Just called and received a quote for insurance. The process was quick and very easy. The staff was…read moresuper friendly!! I had the pleasure of speaking with an employee named Laurel. She was very helpful in the process. I was only on the phone for all of about 10 minutes and then I was all set with renter's insurance which was effective immediately! She emailed me promptly with a receipt and I was all set! Would definitely recommend this location solely based on the staff and convenience. I honestly never thought it would be so easy and comforting. Now, I don't have worry as much about a home invasion if one should ever occur. Also, I can cancel anytime I want and it is so cheap!

I have been a client for many years. The price hasnt been beat and the service stands out to me…read more Shawn and especially Brandon are my go to for anything insurance related.

I cannot say enough about Jacquie Johns at Empire one insurance! She's been my agent for at least…read moreeight years, has always been more than knowledgeable, making sure I have the correct coverage for the best rate. She has gone out of her way to help me, and my family. Even assisting on a weekend when something very weird came up while I was trying to buy my new car. Call her if you are looking for insurance!

Extremely lacking in communication and staying on top of any help with claims from the woman agent…read more Cheap insurance, no problems unless you need help with your claim coverage, then you're on your own. Stay far away!

they are the best and they are very helpful in advice and thoughtful with my needs I am so glad…read morethat I utilize there company I am so recommend them to all my friends

I have been with Chris and his agency for many years. He has always been there for me, and always…read morecalls me back promptly! If I have a specific question, he even gets back to me after hours from his cell phone!--Couldn't be happier!

As a busy working mom I was so impressed when Travis came to my house last year and educated me on…read moreyour services and products. It helped a lot that he came to me instead of me packing up the kids and trying to find time in the evening to get to your office.