This company has done right by me twice now. First: Lee Company tried to scam me into replacing my…read moreHVAC unit at hefty price, stating: The system is beyond repair. It was a cold day during Thanksgiving week, I had family staying from out of town and we had no heat. After a week plus, due to insurance red tape, I still didn't have heat, insurance said the unit could be repaired. I was recommended: Simply Service Company. Brian came out and fixed a minor part and had it running in no time for a relatively small price in comparison (I cancelled my Lee Company plan, garbage company). Second: I needed to have a mini split system unit moved and the condenser unit put on a pad, Brian came back out, assessed, gave me a price, and I agreed to have the work done. Again, I could not be more impressed with the work Brian did. It's very hard to get good, clean, professional work done these days. Simply Service and Brian do just that, time and again. Brian's attention to detail and work ethic is second to none. He worked until it was completed, and perfect, and for the price quoted with a smile on his face -- even though it was damn cold out and the sun had set hours before completion. This is the company, look no further. --Cory

After our home had a tricky HVAC issue, Jarratt and Brian were very helpful and responded quickly…read more I could tell both of them were very knowledgeable and didn't just look for a quick fix. They took the necessary time to properly diagnose and fix the root issue. I am very thankful for their service and professionalism

Austen was immediately responsive to my A/C emergency on the hottest day in recent middle Tennessee…read morehistory. He not only quickly diagnosed and fixed my problem, he also undid some of my own self-maintenance errors. He then did a solid maintenance service on the downstairs unit and was on his way. He is totally professional, very knowledgeable, fairly priced, and the whole experience was top shelf from start to finish. He was the 3rd company I contacted and the only one who answered the phone - the others did not return my calls or messages I could not be happier with the whole experience. Thank you Austin - i owe you big! Shop Spring Hill! SHOP LOCAL. Shop small businesses!

Artie and Austin are absolutely the best. They have come out and solve numerous problems at our…read morehouse. Professional diagnosis, very fair pricing, very responsive. They are one of the best contractors that I've ever worked with. We had an issue with our thermostat, not responding to our air-conditioning unit and Austin was able to diagnose the problem electrically within five minutes. His knowledge is amazing! We always want to use local contractors when they are as good and honest and professional as First Class .This company is very well named.

Chris and his crew provided exemplary service during the recent installation of our heating and air…read moreconditioning unit. The entire process, from initial consultation to the final installation was executed as promised. A persistent issue with our previous system has been resolved. We have full confidence in the system's performance and in Chris's ongoing commitment to us as customers.

A Local Company Providing Superb Service. From There Excellent Phone Reps To Honest, Informative…read moreSales Staff And Highly Skilled Technicians McNeece Offers Solutions To Your A/C And Heating Needs. Installation Of Our A/C Unit Was Great. Bradley's Crew Were Friendly, Knowledgeable And Willing To Answer All Our Questions And Concerns. We Are Also Happy To Use There Semi-Annual Inspection And Tune Up Plan. A Great Company With A Highly Talented, Informed And Dedicated Staff.

I have used 4 different companies in the past. This one is most informative, and they have the…read morefriendliest staff. This will always be my first call in the future.

Danny from A-1 Electrical is great. My heat pump went out so I called A-1 Electrical and he came…read moreout the same day. He went over everything he was doing to fix the issue with me. He had to vacuum out the system and recharge it as part of the repair, which was going to be a big cost. He told me about the cost and let me think about it before he went ahead with it. I appreciate his honesty and being upfront about the price. He got my heat pump fixed and I've had no issues with it since then. I'll be using A-1 Electrical if I need anything in the future.

We had a new HVAC installed nearly a year ago. Within 24 hours we noticed that there was no cool…read moreair coming into the house. We called them, because it was hot, and since installation was just completed were pretty insistent that they come out immediately. It was Saturday and a tech said he would be out but because they were so far away it would be awhile. By 4pm we had heard nothing so we called only to be told they couldn't make it due to a break. We received no call telling us that and no apology. When they did make it out a couple days later we were told that the unit had no Freon in it. Within weeks we were not using the AC anymore for the year. Summer 2018 begins and we realize the AC is not working again. Someone comes out for service and he tells us there are holes in the coils which he repaired. We expressed our unhappiness with the situation it being a new unit etc, he didn't seem to care. Two months later the unit it not blowing cold air again. We get a technician out and he is very thorough, thoughtful and attentive to the situation. He tells us that the coils are damaged and have holes. He patched them to give us time until a new one can be ordered and replaced. We told him that we require additional time on our labor warranty, more than a year, because obviously the new unit is defective. He agreed those terms were fair and claimed he would be in touch. More than a month later, NOTHING! All evidence says that this company does not stand behind their word or their work. All evidence shows this company is dishonest even crooked and is only out the make an easy buck on trusting customers. Their work ethic is deplorable!

Wanting to have ventilation duct installed over our stove and microwave to outside; the job was…read moreagreed on. We experienced bad customer service. The job was started, then there was little to no communication from the front office and Michael. The job never got done and we never received an explanation as to why. 2 stars because they seemed like nice folks to work with at first.

Terribly hot day, and of course the A/C goes out. Asking around at work and was told to try…read moreHometown comfort. I'm new to the area so I said sure. Michael came out the same day and was more than helpful. Easy to talk to and 100% earnest and transparent with the issues and how much it would cost. Plus now I have somebody to recommend to my friends. This really is easy, do not hesitate to call Hometown Comfort.

Work was completed at the time and priced agreed on. Pulled permits and took care of communication…read moreand logistics with Duck River Electric. Even repaired small odds and ends he found at no extra charge. Good clean up after the job was completed. Professional, friendly service. Very highly recommended. Try him and you will certainly agree....

David and his crew did such a great job. Took care of all the details with the power company! Easy…read moreto communicate with. Got the job done when they said they would. Replaced our whole panel and even fixed an issue another electrician had messed up. Fairly priced. I don't think you'd find a nicer guy than David. And hard working crew. They do it right!

We had them replace our upstairs unit last year and our downstairs unit this weekS both times they…read morewere super quick to come out and work on it. Had better pricing than others we had quoted. And also the father son team were very nice efficient. Would 100 % recommend them to anyone.

Save yourself some time and just find another company. $700 charge on a Fan blade motor that costs…read morearound $250. Now they want at least half of $265 for a Freon recharge or they won't come out. Really pretty crappy service if you ask me.