My brother and I came by Glenbrook Square to buy some caps for an upcoming cruise we were taking…read more It gets hot in the Caribbean, and we wanted something to cover our heads/faces from the sun. We walked into the store and started looking at what they had. They had caps from NFL, NBA, and MLB teams from across the leagues as well as minor league teams in the Fort Wayne area. I have been a Miami Heat fan since I was a child, so I picked that out. My brother went for a Nike Cap. When were paying for the purchase, we were told that we could customize the cap and it would be ready in a few hours. We both got our names personalized on the cap. We continued our shopping and then had lunch. When we returned the caps were ready and they looked great! Awesome shopping experience!

I absolutely love shopping here! The store has awesome presentation and product. I'm a huge sports…read morefan and I love all the gear, trinkets and accessories. The staff is always super friendly, knowledgeable and helpful. The product and experience plus customer service is definitely worth it!!! There is a guy that works there that is so so helpful, he goes above and beyond to make sure I know what I'm purchasing and what sizes would fit best plus what brands are the best to buy! I work in retail myself and am constantly telling my customers that come to my store to visit Rally House and check out the store and products and ask for the help of the guy with the beard and tattoos. Get your sports gear at Rally House, you won't be disappointed, I promise!!!

From the owner: Shop the hottest officially-licensed gear for game day and beyond with Rally House Glenbrook Square!read more

What a find in downtown FtW! I had the pleasure of joining the grand opening of P & N men's…read moreboutique today. The mood was festive and inviting. A writing of Ralph Waldo Emerson greets you from the wall as you enter. They space is cozy and clean with lots of warm and strong colors alike. The owners, Susie and Elaine looked like models a la Lauren Hutton. Their strong sense of fashion and style make their men's boutique extra special. They had socks, ties, bow ties, etc to satisfy any taste and or style. The placement and display of each item was done with care and concentration. I purchased a handcrafted leather bracelet from the Anthony Payton collection. It's soft and subtle, but a statement piece no less. It was an enjoyable grand opening. I wish this new business well.

I was incredibly disappointed in the service they provided. I guess if you're a middle aged man…read morethat doesn't look like an elite runner, they don't think you need any help. I had money to spend, and I did....only after having to ASK to be helped. Even after explaining that my goal was to ease back into running, they didn't offer any gait analysis or additional help. I did buy a pair of shoes because i really needed them, but turned around and returned them the same day because I don't want to support a store that doesn't provide quality customer service....especially for something as important as footwear for running. At my age, especially, quality footwear is so important. I chose another local establishment and was very happy with the immediate attention I received upon entering. It wasn't convenient to return and go somewhere else, but it felt good to me.

I went there to find some running shoes. The staff were helpful with helping me find my fit,…read moredecided the right type of shoe, and even let me try it on their treadmill. I feel like the price of the running shoes are exactly what was expected.

A typical mall department store. High priced goods that are trendy and fashionable for the young…read moreand the older. It's a cute store that is decorated modern chic and the clothes resemble the decorating style. Staff is friendly and the store is always clean. You can sometimes find a good deal on sale items. The clothes stand up to the sale price. I have bought a few things and one item I washed and it not only shrunk up in length but the hemline was crooked. On the flip side of that the other items have held up well I just hang dry them instead. My one girlfriend would say it's her favorite store as well as her mother in law. I on he other hand would rather shop elsewhere that has a higher standard of clothing that holds up in the laundry. It's great to visit every so often but not for me on a must stop shop to buy clothing.

Very nice and helpful associates. My girlfriend loves this store. The prices are a little bit…read morehigher but you can tell the clothes are on the high quality side. They were even nice enough to hold some clothes for her to pick up later.

Really great selection for disc golf, good service, good prices, and good specials. Convenient…read morelocation!

I have been calling and emailing them for the last two weeks about an item and they have not…read moreresponded. Unfortunately customer service is lacking and I would not recommend anyone buying anything from them.

my boyfriend and I stopped in the other day for shoes for his family pictures. we were helped by…read moreGloria. she was awsome! I took her multiple shoes and without attitude or complaints she looked them all up for me! she had a beautiful smile and a fun spirit! i felt very comfortable whole in the store. she even helped us make our final decision. 10/10 we will be back!

12/10/22 I went to NorthCrest shopping center to purchase a pair of Hey Dudes, I wanted a pair of…read moreslip ons after having a major shoulder surgery the 6th. I asked an associate what size was equivalent to a woman's 9 1/2 in a men's Hey Dude. She stated a Men's 11. She was WRONG! After doing a google search. It was a men's 7. Well, they were out of stock of ALL Mens 7's. It was suggested a I get men's 8. I got the men's 8. I've purchased several pair of hey dudes this for my oldest son year. Then, earlier in the week I purchased a boys 6/7 hey dude for my son, again they were out of stock, so I had them shipped to my house. I showed the purchase to the cashier asking her that with my new purchase in my had today, and the online order if I could spin the wheel. The cashier wasn't sure if I could or not. Confused she turned to the female manager working and asked if I could spin the wheel. The manager asked for my ID. Not sure what my ID had to do with spinning the wheel, but ok, I showed her my ID. The manager said yes I could spin the wheel. She walked into the office, she came back out and asked me what I ordered. I told her I didn't order anything, I ordered online it was shipped to the house, showed her the order. She was so mad at that point, then YELLED AT ME! Then said NO!! You can't Spin the wheel! I was shocked!! Wow! She must really hate her job to treat customer like this! In shocked I left. 12/12/2022 shoes were too big, I return to the store to return the hey dudes that I purchased. The cashier was very nice in the return process. Asked why I was returning them, I stated they were too big, that I needed a 7. I would go look on the floor, but last I looked you didn't have any, and I could not order online either. The SAME female manger walked up disrupted our conversation jerked the shoes off the counter looked at the bottoms of the shoes. I said if they were worn they were worn in the store and tried on again at home, that was it. She then threw them in the box. This manger needs to not have this title as a manager. She needs a reality check. I have filled out the survey online, and corporate has been in contact with me and stated that this will be looked into and will be resolved. This manager is down right rude and needs to be retrained. I will never set foot back in the NorthCrest Shopping Center Shoe Carnival Again.