STAY AWAY FROM THIS STORAGE FACILITY. This company engages in unethical business practices. They…read morewill have you sign and NOT tell you that the price you are getting is a "promo rate". It will then increase to the "standard rate". Give it about 4-8 months and then it will increase nearly 29% due to "market conditions". If you try to discuss with anyone via phone or chat, they will pretty much tell you to kick rocks. They don't care about keeping customers, but price gouging. Down the street are better storage units and it's less than half a mile down the road.

Brendon has great customer service and was kind to my mom. He answered all questions and was very…read morehelpful

My experience so far has been great. Maria is by far an amazing office worker. Her customer service…read moreskills are outstanding. She goes above and beyond to ensure that you get what you need. I appreciate that! Storage is clean and they have carts to use.

Great service! Unit was clean. Very nice and professional. They were very helpful with my truck…read morerental as well. I will definitely use them again should I need to rent a truck or storage unit.

This was my first time using the Clutter service and I am so very happy! Javier (lead) and Adrian…read morewere awesome. They were efficient and packed our furniture carefully and they had all of the supplies needed. And all of the packing/wrapping cane at no extra charge. As for the Clutter service, in general, I am impressed for the additional reasons: -easy-to-use online too to post the inventory (and make updates) -direct phone call 3 days before from a member of the Clutter team to confirm my understanding of everything as well as advise me that my inventory required a smaller space plan and they moved me to that new plan, saving us money -Day-of communications: I first received a text telling me that I was job #2 and showed me on a map where the team was working, it then told me that the team was in their way and showed me their progress so I could make sure I was outside to meet them -plan size update - As Javier was finishing the "paperwork" on his smartphone, he advised that our stuff would fit a smaller plan and that they were moving us there and thus saving us more money. Amazing! -photos of everything: photos were taken of the box contents and our furniture for future reference and optional return of one item if needed I am so incredibly happy with the Clutter service! I will be recommending them to my friends and family for their storage needs.

WHATEVER YOU DO... DO NOT USE CLUTTER! They lie about pricing, customer service is not helpful at…read moreall, very scripted. They changed my pick up date twice and cancelled day of and claimed they could do that. Final delivery is the same run around it's like they try to hold your items additional months to make you pay. I just want my items back! Also they can't find an item (whole box spring) so that's that. Would rate a zero but it doesn't allow that. Please read my review and understand...go somewhere else! Moving is already stressful and they make it worse. Please message me if you want more specific details.

Really good experience with this Extra Space Storage location. The property is clean and easy to…read moreaccess and the staff has always been helpful whenever I've had questions. Everything has been simple and straightforward. I would definitely recommend this location.

Thank you so much Tiffany for answering all my questions and concerns. Very good customer service.read more

The storage unit has a leaky roof when it rains. I had to protect some stored electronics with…read moreplastic sheeting. 1 year after moving in they raised the rent by an additional $40 a month. Somewhat disappointed with the rent increase. Just another business using inflation as an excuse to gouge the consumer.

If I could give this Business 1 star I would . I came here with my mother to get a storage and the…read moreyoung lady in the front office was very very rude to us . Although you may be closing in an hour you should not treat paying customers with disrespect! The young lady in the front office had a bad attitude the moment we stepped in . She continued to speak down to my the mother the entire time . This was bad experience for first time customers . If you are okay with being rushed and talked down to this is the place to go. What I can say is the gentleman who showed us the storage room treated us with the best service . But the young lady in the office was very rude.

From the owner: Give us a call. We’re in business 7+ years. We offer Transloading , Storage, re work, restack ,…read moredisposal, Any services for trucking companies Or logistics Any Crossdock services you need call us at this number 909-908-3078

Ollie was prompted to assist me finding the right unit. This location is clean and well kept ,…read moreOllie made me feel like family and earned my trust -blessed

Great customer service. The manager, Mr. Ollie, is the best to always help you. The place us very…read moreclean and the security is very tight. Never had a problem storing my personal itens.

The owner was very helpful and pleasant. Explained everything Cleary. Great kind serviceread more

Clean area, the manager helped my dad out and answered all the questions we had. Very professional,…read moreI think her name was Ivonne , she showed us the unit and walked us through every step in detail. Definitely recommending to my family and friends this place. Came back after leaving out of state and this is my go to storage area.

So, i've been looking around at several locations in the I.E. for a storage facility. I literally…read morewent to 7 different places! With that being said, I've decided to give my business to Extra Space Storage in Fontana. It's the location right across the street from Kaiser Permanente Hospital. The reason I ended up choosing them was because of the overall cleanliness of the whole facility and MORE importantly, the store manager, Steve. He was very friendly, informative, and patient and answered every question that I had for him. If you are looking to store some extra things at a storage facility, whether it'd be a few items or a whole room full of stuff, give this place a try. You won't have to look anywhere else! Trust me!!! Thanks again Steve...

Ane was AMAZING. Super sweet and went above to help me. I appreciate how much it seems like Steve…read moreand her care about customer service.

This place is so amazing. We've been here for years now and it's been so great. Haley and Robert…read moreprovide such great customer service and I haven't had any issues. We currently rent 2 spots now Thanks so much

Robert and Haley are the best. Both have been super helpful. Rob got me all set up and when I…read moreneeded the moving truck he was the guy. Patient, kind and super easy to get along with. Him and Haley. Definitely would recommend this place for storage needs.