I hired Blue Cardinal Construction to remodel my bathroom and kitchen. They did a great job and I…read morewould highly recommend this company to anyone needing home remodeling.

To avoid any confusion and stick to the facts of the renovation, I have updated it. A little…read morebackground on our family and clarification to why we hired a company to project manage our renovation. My husband is an active-duty Navy officer, and I am an Air Force veteran and Ohio is my home state. We moved to Morrow County in December 2022 after living overseas. We have moved every few years nationally and internationally over the past 13 years as a family, and my husband has served our country for 27 years. My husband lives in Virginia currently to finish up his last tour before retirement. I am here in Ohio handling the home, three kids, 13 acres, animals, and the obstacles of this renovation. We are new to the area and did not have local contacts for skilled craftsmen or subcontractors. My husband and I hired SRS Construction (Blue Cardinal Construction), Donald Caudill Jr, owner, and project manager, to renovate our first and forever home. He presented a contract for the scope of the project without a written completion date. The renovation process began June 1st and as of today is still incomplete. In our household we have three young children, my elderly father, and multiple animals. After several written requests for an estimated time of completion for utilities, made by me and my husband, 42 days passed, June 16th to July 27th, without running water, working toilets, showers, and air conditioning. Don Caudill emailed me on July 26th with the following; letter is in the pictures. SRS Construction's owner, Don Caudill, hired subcontractors to complete the HVAC, electrical, and plumbing. After the work was declared complete, we hired licensed independent companies to come evaluate the work done by SRS Construction's Don Caudill. Based on their findings, electrical and HVAC are not up to Ohio code and and unsafe. The Structural engineer's report shows the vaulted ceiling is structurally unsound along with the stairwell. Reports are attached. We paid $54,000 to SRS Construction's owner Don Caudill for contractual work, and to date it is incomplete. We are now paying thousands more to fix the work done by SRS Construction's Don Caudill Jr. as stated in the professional detailed assessment.

My Floors were wonderful! We had poor subfloors from the original 7 year old build- they were able…read moreto put a level, quiet subfloor in with beautiful LVP flooring! the staff is wonderful- very professional and hard working crews.

Installers were very competent. They arrived when they said they would. Had an issue with the…read moreentryway on one room and they came and fixed it. Good communication.

We had solar panels installed 4 years ago by a company that went out of business…read more In 2023, the system stopped generating power and for several months we could not find anyone who would come to check out our system. Luckily, Peak Power came to rescue and quickly located and corrected the problem which stemmed from a problem at the time of the installation. We have been very pleased with their thoughtful service, communication and we highly recommend them. Fred & Judy, Ashland, OH

A circuit kept breaking in my house and they fixed the problem by repairing the wiring on my…read morefront-lawn lamp post, which I wasn't even aware was the source of the problem, as I haven't even turned it on for months. Great service and value, even though I was more pressed on time to stay during the repair than I thought I would be. Nice to have my basement lights, all living-room outlets and lamp post working again! Recommended.

Very good what he does I had him at my house on two separate occasions for two different leaks on…read moreour roof 10 out of 10 recommend

I can honestly say that Thompson Home Improvement isn't just another roofing company--it's run by…read moresomeone who truly cares about people, and I've had the privilege to experience that firsthand. The owner has been more than a boss or a coworker to me--he's been a mentor. He's taken the time to teach me the skills I need not only to be successful in roofing but to become independent and start building something of my own. I've worked for other roofing companies in the past, and none of them offered the opportunity for growth the way he has. Most places want you to stay in your lane and help them grow their business. But he's helped me grow mine--he's even helped get my painting business off the ground, connected me with jobs, and given me guidance when he didn't have to. That means the world to me. He let me get into sales when I had no experience at all, just to help me build confidence and learn how to connect with customers. That kind of trust is rare. He's shown me what it means to be professional, sincere, and fair in every part of the job. Every customer he works with walks away happy, and he consistently goes above and beyond--even doing free things he doesn't have to do just to make sure people are taken care of. He understands that people have bills, families, and real-life financial limits--so he offers financing, fair pricing, and flexible solutions instead of trying to drain someone's bank account. That kind of integrity is hard to find. If you're in or around Ashland County and need a roofing contractor--or just someone you can trust with your home--Thompson Home Improvement is hands down the best choice. This man genuinely cares about his customers, his crew, and his community. I'm proud to have learned from him and even prouder to recommend his business.

Jetted exterior drain lines for maintenance on patio drains and underground downspouts. Service was…read morecompleted per the request and at the quoted rate. Communication was good. Arrived on time and completed work in a timely manner. This is the second time I've had them complete this maintenance work. I will call them again for future work.

Amazing quick service ! Keith is a super friendly all around nice guy. Went out of his way to go…read moreabove and beyond to help my husband and Is emergency draining issue. He even went out of his way to get us a part we were unable to locate and made an extra trip out. Great prices as well. HIGHLY recommend!!! Very satisfied.

Very happy with the quality of work that they do and they are trustworthy! Highly recommend!read more

Had Tom come out to fix or generator. It never kicked on after the last power outage. We did not…read moreneed to wait long and he was here and had it up and running right away. Great guy, great service and will continue to give him our business as needed!

To my friends and neighbors in the Mount Gilead / Candlewood Lake communities, please avoid using…read morethis company at all costs! My wife and I are new residents to Candlewood Lake, and we received the monthly newsletter which featured paid advertisers for needed services. We converted from propane to natural gas and needed plumber to convert or pipes from the propane setup to natural gas. I made the terrible mistake of contacting Chris Myers who showed up the same day. We asked for a quote, he verbally quoted us a price, and spent the next 3 days with a friend who he said was a handyman working on the installation of the pipes. During those 3 days, Chris Myers kept leaving our site and disappearing for hours and leaving his helper here to do the work without adequate parts or tools. The helper sat around for hours at a time waiting for Chris Myers to return with needed tools or parts. Finally at the end of the third day they said they were done, but the job obviously wasn't finished as they left a gauge attached to the pipes which showed that the work they did was not holding pressure. The next day the gas company representative arrived to check the work and set the meter but could not give his approval as he stated that the work was unsatisfactory, and we would need to either get Chris Myers back or hire someone else. At the time of inspection, he stated, "that is the worst install of pipes I have ever seen" and he showed great concern for our safety. When I told him what we paid, $2,800 he said that was 4 times what this small job should have cost. We were not willing to risk our safety and have Chris Myers come back, so we had two other plumbers give us quotes on finishing the job. Both quotes were in the $700 to $800 range which included completely uninstalling the bad plumbing job, and completely redoing the work properly. We chose another plumber to do the work which required everything Chris Myers installed to be removed, and all new parts installed safely and accurately, total bill for all that work was $715. I have since requested a refund multiple times from Chris Myers Plumbing with no luck, no responses and no professionalism. In closing, please do yourself a favor for safety's sake and for your peace of mind and avoid his business. He is the most unprofessional person I have ever seen, having dumped, pipe, chemicals, fittings, buckets full of used and rusty parts and other debris all over the site, driving through our yard without asking rather than using one of our two driveways, and pushing a pipe through our mesh screen for the crawl space and not repairing it. If reading this isn't enough, please feel free to call me at 614-849-2044 for even more details. Gary Titus

Really great company! Owner, Chris Myers, is super friendly. Goes out of his way to help customers…read moreget their needs met. He gets pipes unclogged, septic systems working, sprinkler systems done, and works all over central & northern Ohio. I would highly reccomend this company to anyone looking for plumbing and water services!